Agustin Cruz, owner of Cruz Auto Repair, explains how a vehicle owner's input can assist in diagnosing a problem.

Agustin Cruz is owner of Cruz Auto Repair. To reach Agustin Cruz call (510) 431-2541.
Video: Aiding the Diagnostic Process
Complete Video Transcription:

RICHMOND – Host, Sarah Rutan: When it comes to diagnosing a vehicle problem, an often-overlooked source of insight is the personal input of the owner. Today we’re in Richmond with Diamond Certified Expert Agustin Cruz of Cruz Auto Repair to learn more.

Diamond Certified Expert Contributor, Agustin Cruz: If you have a problem with your car, you know, it’s very important to keep an eye on what’s going on with the vehicle. If that happened on the hill, downhill, on the highway, or when you turn it on, like when it’s cold, really cold, or hot. As much information as we can get, it’s much easier we can find the problem. So we can spend less time, obviously you got to spend less money to find the problem.

Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at

Agustin Cruz is a 17-year veteran of the automotive industry and owner of Cruz Auto Repair, a Diamond Certified company. He can be reached at (510) 431-2541 or by email.

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