Steve Moore is a veteran of the HVAC industry and owner of Moore Mechanical, Inc., a Diamond Certified company since 2007. He can be reached at (925) 560-1505 or by email.

RECENT DIAMOND CERTIFIED EXPERT CONTRIBUTIONS

Video: What’s in an HVAC Estimate?

With Steve Moore of Moore Mechanical, Inc., a Diamond Certified Expert Contributor

DUBLIN – Host, Sarah Rutan: When reading an estimate for a new heating and cooling system, there are several things you should be looking for. Today we’re in Dublin with Diamond Certified Expert Contributor Steve Moore of Moore Mechanical to learn more.

Addressing the “Big Picture” with HVAC Estimates

By Steve Moore of Moore Mechanical, Inc., a Diamond Certified Expert Contributor

DUBLIN – When getting an estimate for a new heating, cooling and ventilation system, make sure it addresses the big picture. First of all, the estimate should address all aspects of system operation, not just the HVAC unit itself. The estimate…Read More

Diamond Certified Expert Contributor Profile

Steve Moore: A Fresh Opportunity

  • Steve Moore is owner of Moore Mechanical, Inc.

“We’re committed to providing our customers with a great experience from start to finish.”

DUBLIN – As a union tradesman, Steve Moore was in between projects when he decided to take advantage of a fresh opportunity. “Before I got into residential HVAC, I was working out of a union shop in San Francisco,” he recounts. “I had just finished a big project and was waiting around for the next job, as is often the case with union work, and in the meantime I started doing jobs for friends and family. It wasn’t long before I realized waiting for union jobs didn’t make much sense when I had people ready to give me work. Ultimately, I decided to leave the union and start doing residential HVAC work, and that’s what I’ve been doing ever since.”

Today, as owner of Moore Mechanical, Inc., Steve says his favorite part of his job is interacting with employees and customers alike. “I enjoy training my employees and watching them grow and be successful in the industry. Of course, I also get a lot of satisfaction from providing our customers with a high level of expertise and professionalism.”

A resident of Danville (where he lives with his wife, Wendy), Steve expresses his appreciation for the character of Bay Area work and life. “We’re very lucky in that we have both great weather and access to outdoor activities with the beach and mountains close by. From a business perspective, the Bay Area offers everything from excellent demographics to cutting-edge technology, so it’s great being able to offer the best systems to customers who appreciate quality.”

Outside of work, Steve engages in a variety of active pastimes, from outdoor pursuits to charitable activities. “I’m an avid cyclist and enjoy both mountain biking and road biking, the latter of which I do somewhat competitively,” he says. “I also do a lot of camping in the mountains with my family. Other than that, my wife and I are very involved in our church and like taking part in missions, both locally and abroad.”

In regard to a professional philosophy, Steve espouses the importance of the customer experience. “We’re committed to providing our customers with a great experience from start to finish,” he affirms. “This starts with the initial phone call and goes all the way through the job’s completion. We want each customer to feel great about the decision they made in hiring us, to the point where they can’t help but tell their friends and family about it.”

When asked the first thing he’d do if he were to retire tomorrow, Steve says he’d take his cycling hobby to a new locale. “I’d go for a week-long cycling trip in Italy. Of course, long-term, I would continue contributing to my business through training and teaching, and just make sure it continues to be healthy going into the future.”

Ask me anything!
Q: Coffee or tea?

A: Coffee.

Q: If you could live in the city or the country, which would you choose?

A: The country.

Q: What’s your favorite sports team?

A: The San Francisco 49ers.

Q: Did you play any high school sports?

A: I played football and wrestled.

Q: Do you collect anything?

A: Old-fashioned, wall-mounted thermometers.

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