Malek Tamimi is a technician with Ace’s Garage Door Repair & Installation, a Diamond Certified company since 2014. He can be reached at (510) 842-7970 or by email.


Video: Troubleshooting Garage Door Issues

With Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

Santa Clara − Host, Sarah Rutan: If your garage door isn’t functioning properly, there are a number of possible causes, some of which you can address yourself. Today we’re in Santa Clara with Diamond Certified Expert Contributor Malek Tamimi of Ace’s Garage Door Repair & Installation to learn more.

Four Possible Causes of a Malfunctioning Garage Door

By Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

SANTA CLARA − If your garage door is malfunctioning, it’s likely due to one of four possible causes. The first two are issues you can fix yourself, whereas the second two require the assistance of a professional. 1. Disengaged emergency…Read More

Diamond Certified Expert Contributor Profile

Malek Tamimi: Doing the Math

  • Malek Tamimi is a technician at Ace's Garage Door Repair & Installation.

“I’ve found that a more educated customer tends to be a more satisfied customer."

SANTA CLARA − Like most college students, Malek Tamimi lacked the credentials or experience to land anything other than a run-of-the-mill job. Fortunately, thanks to a family connection, he was given an opportunity to improve his occupational status. “I was working in a liquor store when my cousin, who owned a garage door business, offered to train me so I could work for him,” he recounts. “I was hesitant at first, but as I started to get acquainted with the trade, I found that I really enjoyed it. In particular, I liked being able to drive all over the Bay Area and interact with different people, which was a refreshing change after being stuck behind a counter all day.”

In addition to being a technician for Ace’s Garage Door Repair & Installation, Malek is working toward a college degree in mathematics, with a long-term goal of becoming a teacher. Fittingly, when asked his favorite part of his job, he says it’s the opportunity to educate his customers about their garage door systems. “I’ve found that a more educated customer tends to be a more satisfied customer, which is why I make an effort to explain things in great detail. That way, our customers are able to make more informed choices and know what they’re paying for, which makes them feel confident about their transactions.”

Originally from Palestine, Malek moved to the United States at the age of 18 to attend school, and today resides in San Leandro. Having experienced life on both coasts, he expresses his appreciation for the Bay Area’s amiable atmosphere. “When I first came to the U.S., I lived in California for two years before moving to New Jersey, which I didn’t like at all. The weather was terrible and people tended to have a more aggressive temperament. When I moved back to the Bay Area, it felt like I was returning home.”

Outside of work, Malek says the bulk of his time goes to studying and doing homework, but he also enjoys hobbies like music and sports. “I’ve always liked listening to music, and I recently started making my own recordings just for fun. I also like playing soccer and hanging out with friends.”

When asked the first thing he’d do if he could retire tomorrow, Malek says he would fully devote himself to his academic aspirations. “I would continue on the path I’m currently pursuing, which is to get my master’s degree in mathematics, start teaching and eventually get my PhD. It’s a long road to get to where I want to be, but it’s something I’m passionate about, so I’m committed to reaching my goals.”

Ask me anything!
Q: What’s your favorite book?

A: “The Prophet” by Kahlil Gibran. It’s a book about philosophy, life, money, people, good and evil…basically, it’s about everything.

Q: If you could time travel, would you go to the past or the future?

A: Neither. I’d rather stay in the present and plan for the future than go there directly. After all, if I went there, it wouldn’t be the future anymore.

Q: If you could travel anywhere in the world, where would you go?

A: Palestine, just because it’s my home.

Q: How do you like your eggs?

A: Scrambled.

Q: Who’s your favorite musician?

A: Abdel Halim Hafez—he’s one of the most popular Arabic musicians of all time.

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