DUBLIN – As a second-generation carpet cleaner, Josh Adler is carrying on his father’s professional legacy. “My dad started cleaning carpets when he was 18 and did it all his life, so I grew up around it,” he explains. “I started out sweeping the shop floor, moved up to being a helper, became a crew chief and eventually was running the cleaning division. When my dad retired in 2012, I decided it was time to start my own business. As a kid, you don’t grow up thinking you’re going to be a carpet cleaner, but I guess it’s in my blood. It’s something I enjoy doing and it gives me a lot of satisfaction.”
Today, as owner of Legacy Carpet and Upholstery Cleaning, Josh says his favorite part of his job is forming relationships with his customers. “Besides the satisfaction of seeing the fruits of my labor, I enjoy making my customers happy by keeping their homes clean. I have a lot of long-term customers, and when I see them, it’s a hug, not a handshake. That’s a very rewarding feeling.”
A resident of Dublin, Josh says he appreciates the natural beauty to be found in the Bay Area. Accordingly, most of his time outside of work is spent on outdoor activities like fishing, going on hikes with his dog, Duke, and barbequing with friends.
In his life and career, Josh espouses the importance of integrity. “Always do the right thing, even when no one’s watching,” he advises. “I try to run my business as ethically as I can. For example, if there’s something I know can’t be cleaned, I’ll tell the customer to save their money toward a replacement. Some carpet cleaners might just take their money and run, but I’m not that kind of guy. I’ve found that by treating customers honestly, things tend to balance out in your favor.”
When asked the first thing he’d do if he were to retire tomorrow, Josh says he’d keep busy. “It’s easy to get bored in retirement, especially when you’re used to having a daily routine, so I’d definitely find something else to keep me busy. In addition to doing some traveling, I’d probably start doing some volunteer work. I’m an animal lover, so maybe I’d donate my time at a dog shelter.”