Gus Srour is a lifetime veteran of the automotive industry and owner of MAC Members, a Diamond Certified company. He can be reached at (510) 431-2768 or by email.

RECENT DIAMOND CERTIFIED EXPERT CONTRIBUTIONS

Video: Original or Aftermarket Parts?

With Gus Srour of MAC Members, a Diamond Certified Expert Contributor

FREMONT – Host, Sarah Rutan: When it comes to ordering repair parts for your vehicle, keep in mind that not all parts are created equal. Today we’re in Fremont with Diamond Certified Expert Contributor Gus Srour of MAC Members to learn more.

Differentiating Original and Aftermarket Car Parts

By Gus Srour of MAC Members, a Diamond Certified Expert Contributor

FREMONT – A recurrent question asked by car owners is whether it’s better to use original manufacturer repair parts, or to save money by choosing aftermarket parts. The answer is simple: Whenever possible, original parts are best. Imagine you’re buying a…Read More

Diamond Certified Expert Contributor Profile

Gus Srour: Born to Wrench

  • Gus Srour is owner of MAC Members.

Gus Srour: Born to Wrench
“I tell people I was born into this business.”

FREMONT – Gus Srour has been doing automotive work for so long that he can’t remember a time when he wasn’t. “I tell people I was born into this business,” he says. “My dad and uncle owned a dealership when I was growing up, and I spent all my summers there helping out and just wrenching around. When I got older, I wanted to study mechanical engineering, with the hope of being a car designer. Although I did finish my mechanical engineering degree, I ended up remaining in the repair field, where I’ve run my own business for more than thirty years.”

Today, as owner of MAC Members, Gus says his favorite part of his job is putting customers’ minds at ease. “I’ve found that people have a tendency to panic when their cars break down,” he explains. “I alleviate our customers’ anxieties and tell them, ‘We’ll take care of everything—go back to your normal life and leave the worry to us.’”

Originally from Lebanon, Gus came to the U.S. in 1981 to attend school. Today, as a resident of San Ramon (where he lives with his wife, Roseanne, and son, Julian), he says the Bay Area occupies a special place in his heart. “This is home to me,” he explains. “I’ve traveled all around the world, seen many places, and have even considered relocating, but in the end, something always keeps me here.”

Outside of work, Gus extends his automotive obsession to personal hobbies like car racing and restoration. “My main hobby is building and restoring classic cars,” he affirms. “Right now I’m working on a ’75 2002tii BMW, and I can’t wait to get it done and take it to the track.” Gus also enjoys riding his motorcycle, working on his house and spending time with his family.

In regard to his professional career, Gus emphasizes the importance of service. “Our philosophy has always been to serve people right,” he explains. “We want to make sure every customer gets great service for a fair price, and for them to feel good about their experience when they walk out the door.”

When asked the first thing he’d do if he could retire tomorrow, Gus says he’d pass on his knowledge and experience to the younger generation. “If I retired, I would help young entrepreneurs who are passionate about automotive work to achieve their dreams. Also, I’ve always wanted to go to Monaco and watch the Grand Prix, so I’d definitely do that.”

Ask me anything!
Q: If you could travel anywhere in the world, where would you go and why?

A: Africa, because I’ve promised my son I’m going to take him on an African safari when he turns 12.

Q: What was your first car?

A: A Renault 5 EL.

Q: Do you have a dream car?

A: A Porsche Carrera 911. I feel a little claustrophobic driving them because they’re so small, but they have an awesome design.

Q: What's your favorite season, and why?

A: Spring, because it reminds me of good times during my childhood.

Q: Do you collect anything?

A: Memories. I keep a journal, and enjoy collecting stories and memories from my life.

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