NOVATO – After several years in retail management, Andrea Lankford had become well-versed in the ethos of customer satisfaction, so when she switched to real estate, she was ready to put her skills to work in a brand-new field. “Before getting into real estate, I was a store manager at Lowe’s in South San Francisco,” she recounts. “I initially took an interest in real estate when I bought my first house in 2008, at which point I began taking classes. After passing all my classes, I got my license and became a full-time Realtor.”
Today, as a Realtor with Coldwell Banker Residential Brokerage, Andrea says she enjoys the challenge of connecting her clients with the right properties. “When I was a store manager, I spent a lot of time helping customers find what they were looking for, which was a challenge I enjoyed. Today, it’s a similar situation: I have clients who want specific things in a property, and it’s my job to go out and find what they’re looking for.”
A resident of Marin, Andrea spends the bulk of her time outside of work enjoying the diverse Bay Area landscape. “I love all the open space we have here,” she affirms. “Some of my favorite activities are going hiking, taking walks with my dog, Daisy, and going to the beach with my friends.” Additionally, Andrea engages in personal hobbies like photography and making jewelry.
In regard to her professional career, Andrea says she takes a “clients first” approach. “After working in retail for so long, I’ve really adopted the mindset that the customer always comes first. This is even more important in real estate. My clients are my priority because they’re my business—without them, I really wouldn’t have anything.”
When asked the first thing she’d do if she were to retire tomorrow, Andrea says she’d go on an extensive road trip. “I don’t really see myself retiring completely, but if I did, I’d probably travel. I’ve always thought it’d be neat to drive across the country and visit as many states as possible, so that’s something I might do.”