Harry Mankabadi: Eyewear Artisan
Jeffrey Pickard: Window Star
Cameron Radonich: Roofing Authority
Dr. Jaswinder Ghuman: Dental Excellence
Babak Falasiri: Fine Rug Aficionado
Dr. William Schneider: Dental Genius
Debbie Shanks: Dental Expert
Michael Ra: Plumbing Excellence
Frank Walsh: Automotive Enthusiast
Donna Merritt: Remodeling Specialist
Greg Sutliff: Insulation Innovator
Jason Webb: Synthetic Turf Innovator
Carlos Rodriguez: Roofer Extraordinaire
Gary Packard: Plumbing Professional
Kris Cesena: Auto Medic
Dan Phippen: Visionary Builder
Cleve Dayton: Painting Paragon

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Increasing the Lifespan of Your Roof

With Carlos Rodriguez of Mr. Roofing, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Host, Sarah Rutan: While most roofs tend to look alike, what really determines the lifespan of roof are its components. Today we’re in South San Francisco with Diamond Certified Expert Contributor Carlos Rodriguez of Mr. Roofing,…Read More

Avoiding Water Intrusion Issues with Steep and Flat Roofs

By Carlos Rodriguez of Mr. Roofing, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − While water intrusion is a concern with any roof, different roof styles present different areas of concern. Here are two prevalent roof styles and the water intrusion issues commonly associated with them. Steep roofs Roofing contractors…Read More

Carlos Rodriguez: Close to Home

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − After he graduated college, Carlos Rodriguez was on the cusp of a promising career in the corporate world. However, when a need arose at his family’s roofing company, he opted to apply his administrative abilities closer…Read More

Video: The Benefits of Synthetic Lawns

With Jason Webb of 1st Impression Synthetic Lawns & Greens, a Diamond Certified Expert Contributor

SAN RAMON − Host, Sarah Rutan: Synthetic lawns can be a good alternative to real grass. Today we’re in San Ramon with Diamond Certified Expert Contributor Jason Webb of 1st Impression Synthetic Lawns & Greens, to tell us why. Diamond…Read More

How to Avoid Damaging Your Synthetic Lawn

By Jason Webb of 1st Impression Synthetic Lawns & Greens, a Diamond Certified Expert Contributor

SAN RAMON − In an effort to conserve water, many California homeowners are converting their lawns into more water-wise landscapes. In addition to drought-tolerant landscaping methods, one option that’s steadily growing in popularity is synthetic lawns. These lawns offer the…Read More

Jason Webb: Turf Impressions

By James Florence, Diamond Certified Program Staff

SAN RAMON − When Jason Webb started working in the home improvement industry, he was handling a broad range of projects, but when an opportunity arose to cater to a niche market, he couldn’t resist. “Initially, 1st Impression Synthetic Lawns…Read More

Video: Trenchless Sewer Line

With Michael Ra of Mr Plumbing, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: If your sewer line needs replacement, you might want to consider the benefits of a trenchless sewer line. Today we’re in San Jose with Diamond Certified Expert Contributor Mike Ra, of Mr  Plumbing, to learn more….Read More

The Benefits of Trenchless Sewer Line Replacement

By Michael Ra of Mr Plumbing, a Diamond Certified Expert Contributor

SAN JOSE − When a sewer problem strikes, it often results in the need for sewer line repair or replacement. While traditional methodology requires a plumber to excavate the entire line—an expensive, time-intensive process that often leaves the customer’s yard…Read More

Michael Ra: Plumbing Excellence

By James Florence, Diamond Certified Program Staff

SAN JOSE − After working in restaurant management for several years, Michael Ra was looking for a change of pace. So when an opportunity arose for him to get involved in the plumbing industry, he decided to give it a…Read More

Video: Understanding Your Dental Insurance

With Debbie Shanks of William R. Hummer, DDS, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: Prior to scheduling a dental appointment, its important to understand the terms of your dental insurance. Today we’re in San Leandro with Diamond Certified Expert Contributor Debbie Shanks of William Hummer, DDS, to learn more….Read More

Dental Insurance Tip

By Debbie Shanks of William R. Hummer, DDS, a Diamond Certified Expert Contributor

SAN LEANDRO − Dealing with insurance can be a daunting and confusing experience, and dental insurance is no exception. Patients are often perplexed as to what kind of coverage their policy provides and whether or not they’re eligible for certain…Read More

Debbie Shanks: An Impactful Experience

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − While many people don’t find their professional callings until adulthood, for Debbie Shanks, it was a firsthand experience early in life that led to an accomplished career in the dental field. “I had a childhood dentist who…Read More

Video: Designing For Your Remodel

With Donna Merritt of Merritt-Nelson Custom Builders, a Diamond Certified Expert Contributor

ROHNERT PARK − Host, Sarah Rutan: When thinking about a remodeling project, there’re a few things you can do before meeting with a designer and a contractor. Today we’re in Rohnert Park with Diamond Certified Expert Contributor Donna Merritt of Merritt-Nelson Custom Builders,…Read More

How to Break the Ice with Design

By Donna Merritt of Merritt-Nelson Custom Builders, a Diamond Certified Expert Contributor

ROHNERT PARK − When planning for a remodeling project, many homeowners find design to be the most intimidating aspect. Fortunately, for those who don’t know where to begin, there’s an easy and effective way to “break the ice” when it…Read More

Donna Merritt: The Athlete in the Office

By James Florence, Diamond Certified Program Staff

ROHNERT PARK − Donna Merritt has been managing Merritt-Nelson Custom Builders’ office for more than 20 years, but outside of work, she has an entirely different claim to fame. “I’m a competitive slalom water skier, which is something I’ve been…Read More

Video: The Importance of Checking Your Oil

With Frank Walsh of William Michael Automotive, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: While routine oil changes are a crucial aspect of vehicle, its also important to monitor oil services in between services. Today, we’re in Sacramento with Diamond Certified Expert Contributor Frank Walsh of William Michael Automotiveto learn…Read More

Two Important Things to Know about Engine Oil

By Frank Walsh of William Michael Automotive, a Diamond Certified Expert Contributor

SANTA CLARA − Almost every vehicle owner knows about the importance of routine oil changes, but even the most diligent drivers can neglect to address oil-related maintenance in between these services. Due to developments in automotive technology, the need for…Read More

Frank Walsh: An Automotive Fascination

By James Florence, Diamond Certified Program Staff

SANTA CLARA − Considering his lifelong interest in cars, it’s no surprise that Frank Walsh ended up working with them professionally. “I’ve always been fascinated with cars,” he affirms. “My dad used to do a lot of his own auto repair,…Read More

Video: Newborn Dental Care

With Dr. Jaswinder Ghuman of Blossom Dental Excellence, a Diamond Certified Expert Contributor

LOS GATOS − Host, Sarah Rutan: It’s never too early to begin caring for a child’s teeth and gums. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Dr. Jaswinder Ghuman of Blossom Dental Excellence to hear more. Diamond Certified Expert Contributor,…Read More

Caring for Your Infant’s Oral Health

By Dr. Jaswinder Ghuman of Blossom Dental Excellence, a Diamond Certified Expert Contributor

LOS GATOS − Even though infants aren’t yet brushing their teeth, they’re still susceptible to oral health issues. So, to ensure beautiful smiles later in life, it’s important for parents to take proactive measures to care for their infants’ teeth….Read More

Dr. Jaswinder Ghuman: Blossoming into Excellence

By James Florence, Diamond Certified Program Staff

LOS GATOS −Like many dentists, Dr. Jaswinder Ghuman’s career decision reflected a dual interest in hands-on ingenuity and humanitarian compassion. “Ever since I was a little girl, I’ve enjoyed working with my hands and doing things like craftwork and embroidery,”…Read More

Video: Energy Efficient Windows and Doors

With Jeffrey Pickard of Five Star Windows, a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re thinking about installing energy efficient windows and doors in your home,  you’ll first want to know your options. Today, we’re in Campbell with Diamond Certified Expert Contributor Jeffrey Pickard of Five Star Windows to learn…Read More

Video: Cleaning Your Stainless Steel

With Milton Gooden of Good & Clean Co. Inc., a Diamond Certified Expert Contributor

STINSON BEACH − Host, Sarah Rutan: When it comes to cleaning stainless steel, its important to know the proper methodology. Today we’re in Stinson Beach with Diamond Certified Expert Contributor Milton Gooden of Good & Clean Company to learn how to clean stainless…Read More

The Importance of Proper Window Installation

By Jeffrey Pickard of Five Star Windows, a Diamond Certified Expert Contributor

CAMPBELL − When it comes to having new windows installed, most homeowners are concerned about getting the right products, but it’s even more important to be concerned about using the correct installation methods. According to the American Architectural Manufacturers Association…Read More

Jeffrey Pickard: A Five-Star Development

By James Florence, Diamond Certified Program Staff

CAMPBELL − Jeffrey Pickard didn’t get to be second-generation owner of his family’s business by mere default; rather, he started from the bottom and worked his way up just like anyone else. “I was helping my dad set up at…Read More

Video: Energy-Efficient Attic Improvements

With Greg Sutliff of Alcal Specialty Contracting, Inc., a Diamond Certified Expert Contributor

SACRAMENTO − Host, Sarah Rutan: If you’re looking for ways to improve energy efficiency in your home, one of the first places to look is your attic. Today we’re in Sacramento with Diamond Certified Expert Contributor, Greg Sutliff of Alcal…Read More

Improving Home Energy Efficiency with Attic Air Sealing

By Greg Sutliff of Alcal Specialty Contracting, Inc., a Diamond Certified Expert Contributor

SACRAMENTO − In addition to upgrading your insulation and installing a radiant barrier, a great way to improve your home’s energy efficiency is with attic air sealing. The purpose of attic air sealing is to prevent the transmission of conditioned…Read More

Greg Sutliff: A Light in the Attic

By James Florence, Diamond Certified Program Staff

SACRAMENTO − While he enjoys both the hands-on and operational aspects of the construction trade, Greg Sutliff says what he loves most about his job at Alcal Specialty Contracting, Inc. is his ability to make a positive impact on the…Read More

Video: Addressing Sleep Apnea

With Dr. William Schneider of William M. Schneider D.D.S., a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you suffer from sleep apnea, there are some solutions available. Today we’re in Walnut Creek with Diamond Certified Expert Contributor Dr. William Schneider of William M. Schneider D.D.S. to learn more. Diamond Certified…Read More

How to Identify and Treat Sleep Apnea

By Dr. William Schneider of William M. Schneider, D.D.S., a Diamond Certified Expert Contributor

WALNUT CREEK − Although it’s often mistaken for mere snoring, sleep apnea is a serious condition that causes the sufferer to literally stop breathing during sleep—potentially hundreds of times in a single night. In addition to daytime sleepiness (which can…Read More

Dr. William Schneider: An Early Intuition

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − While many people remain in search of their professional callings well into adulthood, Dr. William Schneider says he was one of the “lucky ones” who know exactly what they want to do at a young age. “I…Read More

Video: Buying a Used Vehicle

With Kris Cesena of Auto Medics - Asian Car Specialists, a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: If you’re thinking about purchasing a used vehicle, there is a list of things you’ll need to know. Today we’re in San Mateo with Diamond Certified Expert Contributor, Kris Cesena of Auto Medics to…Read More

Considerations for Buying a Used Vehicle

By Kris Cesena of Auto Medics, a Diamond Certified Expert Contributor

SAN MATEO − While purchasing a used vehicle can be a financially viable option, it can also be a gamble. Whereas purchasing from a dealership offers the assurance of a comprehensive warranty, buying from an independent seller rarely affords such…Read More

Kris Cesena: A Mechanical Inclination

By James Florence, Diamond Certified Program Staff

SAN MATEO − While Kris Cesena spent years working as a mechanical drafter, she never thought one day she’d be applying her knowledge toward repairing cars. “I’ve been mechanically inclined ever since I was a kid,” she says. “I went…Read More

Video: Preparing To Meet With Your Contractor

With Dan Phippen of Delta Pacific Builders, a Diamond Certified Expert Contributor

BETHEL ISLAND − Host, Sarah Rutan: When planning a remodeling project, its good to do some homework before meeting with a contractor. Today, we’re in Bethel Island with Diamond Certified Expert Contributor Dan Phippen of Delta Pacific Painters to learn…Read More

Homework to do Before Meeting with a Contractor

By Dan Phippen of Delta Pacific Builders Inc., a Diamond Certified Expert Contributor

BETHEL ISLAND − If you’re planning to take on a building or remodeling project, it’s a good idea to do your homework prior to calling a contractor so you can put together some ideas of what you want. While most…Read More

Dan Phippen: From Start to Finish

By James Florence, Diamond Certified Program Staff

BETHEL ISLAND − When asked about his professional philosophy, Dan Phippen cites the slogan of his company, Delta Pacific Builders Inc: “Quality from start to finish.” “I take pride in providing quality experiences for my customers, from the time I…Read More

How to Apply Water-Based Paint Over An Oil-Based Surface

By Cleve Dayton of The Painting Pros, a Diamond Certified Expert Contributor

LOS GATOS − While environmentally-friendly materials offer a healthier approach to home improvement, they aren’t always compatible when used alongside traditional ones. One example of this is using a water-based paint on an oil-based surface. While it may take a…Read More

Cleve Dayton: True Calling

By James Florence, Diamond Certified Program Staff

LOS GATOS − Like many high school graduates in search of direction, a young Cleve Dayton had hoped to discover his professional livelihood in the academic realm. However, it wasn’t until he looked beyond the classroom that he found his…Read More

Video: Caring for your Area Rugs

With Babak Falasiri of Serapi Rug Gallery, a Diamond Certified Expert Contributor

LOS GATOS − Host, Sarah Rutan: To keep area rugs in your home looking their best, it’s important to exercise proper care. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Babak Falasari of Serapi Rug Gallery to learn…Read More

How to Care for a Decorative Area Rug

By Babak Falasiri of Serapi Rug Gallery, a Diamond Certified Expert Contributor

LOS GATOS  − When it comes to caring for a decorative area rug in your home, a few basic steps can go a long way toward preserving its beauty and durability. One simple proactive measure is to turn your rug over…Read More

Babak Falasiri: Weaving in Success

By James Florence, Diamond Certified Program Staff

LOS GATOS − For Babak Falasiri, working at a decorative rug gallery while in college went from being a means of financial sustenance to a passion that extended to both his personal and professional livelihoods. “In Iran, decorative rugs are…Read More

Video: Considerations for Buying a Roofing System

With Cameron Radonich of Los Gatos Roofing, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Prior to investing in a new roof, its good to know the full extent of your options. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Cameron Radonich of Los Gatos Roofing to…Read More

A Systematic Approach to Roofing

By Cameron Radonich of Los Gatos Roofing, a Diamond Certified Expert Contributor

SAN JOSE − When it comes to choosing materials for a new roof, there are a couple of ways to go about it. Many homeowners opt to trust the expertise of their roofing contractors and let them use the materials…Read More

Cameron Radonich: Bring it on Home

By James Florence, Diamond Certified Program Staff

SAN JOSE − Aiming for a career in professional sports, Cameron Radonich was in the process of earning his master’s degree when a simple realization led to an abrupt change in direction. “I was working on a master’s in organizational…Read More

Video: The Revival of Vinyl Records

With Craig Allison of Lavish Theaters, a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: There is a renewed interest in vinyl records and today we’re in Healdsburg with Diamond Certified Expert Contributor, Craig Allison of Lavish Theaters to learn more. Diamond Certified Expert Contributor, Craig Allison: Today people are…Read More

The Resurgence of Vinyl LPs

By Craig Allison of Lavish Theaters, a Diamond Certified Expert Contributor

HEALDSBURG − Today, an increasing number of people are returning to a format of music listening that’s more than 50 years old: vinyl LPs. In an era where digital music is readily available, what could account for this movement toward…Read More

Craig Allison: High Fidelity

By James Florence, Diamond Certified Program Staff

HEALDSBURG − Upon purchasing his first stereo system in 1966, a young Craig Allison found himself immersed in a scintillating new world of sound that would prove to be a seminal influence throughout his formative years. What he didn’t realize,…Read More

Video: How To Choose The Right Frames

With Harry Mankabadi of Site for Sore Eyes - Dublin, a Diamond Certified Expert Contributor

DUBLIN − Host, Sarah Rutan: When picking out a pair of glasses, its important to choose frames that best compliment your features. Today we’re in Dublin with Diamond Certified Expert Contributor, Harry Mankabadi of Site for Sore Eyes-Dublin to learn…Read More

Choosing the Right Eyewear Frames for an Oval Face

By Harry Mankabadi of Site for Sore Eyes - Dublin, a Diamond Certified Expert Contributor

DUBLIN − When diagnosed with deficient vision, many people are hesitant about getting a pair of glasses because they fear their appearance will be compromised. The good news is eyewear doesn’t have to be an eyesore—by becoming educated about the…Read More

Harry Mankabadi: Head and Heart

By James Florence, Diamond Certified Program Staff

DUBLIN − Besides having a mind for numbers, Harry Mankabadi has always had a heart for helping others, so when he came across a professional field that incorporated both, he didn’t think twice about getting involved. “In school, my main…Read More

Video: Water Heater and Toilet Maintenance

With Gary Packard of MAPLEService, Inc., a Diamond Certified Expert Contributor

SANTA ROSA −Host, Sarah Rutan: Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Gary Packard of MAPLEService, Inc. to hear his at-home maintenance tips. Diamond Certified Expert Contributor, Gary Packard: Hi. Springtime is a great time when most…Read More

“Spring Cleaning” for Your Plumbing System

By Gary Packard of MAPLEService, a Diamond Certified Expert Contributor

SANTA ROSA − With the arrival of more congenial weather, spring is the time when many people begin tackling various home maintenance projects. In addition to common “spring cleaning” tasks such as repainting your house or cleaning your carpet, it’s…Read More

Gary Packard: Plumbing Heritage

By James Florence, Diamond Certified Program Staff

SANTA ROSA − As a fourth-generation industry professional, you might say that Gary Packard has plumbing in his blood. “My great-grandfather was a plumber in Salt Lake City, my grandfather was a plumber in Idaho, and my dad spent more…Read More

Video: Sophisticated Smog Test Technology

With Chandra Lahiri of San Rafael Smog, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: To improve both accuracy and efficiency, smog test stations throughout California are changing the way they perform emissions testing. Today we’re in San Rafael with Diamond Certified Expert Contributor, Chandra Lahiri of San Rafael…Read More

The New State of Emissions Testing

By Chandra Lahiri of San Rafael Smog, a Diamond Certified Expert Contributor

SAN RAFAEL − To improve both accuracy and efficiency, smog check stations throughout California are changing the way they perform emissions testing. The California Bureau of Automotive Repair (BAR) is replacing the current mode of testing with a new system…Read More

Chandra Lahiri: Retiring to Success

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − After nearly four decades as a global management executive, Chandra Lahiri was ready to retire from the bustle of the corporate world. However, rather than retreat to a life of leisure, he wanted to do something he’d…Read More

Video: Choosing a Home Inspector

With Michelle Carr Crowe of Michelle Carr Crowe and the Get Results Team, a Diamond Certified Expert Contributor

CUPERTINO − Host, Sarah Rutan: Before purchasing a home, it is vital to hire a home inspector. Today, we’re in Cupertino with Diamond Certified Expert Contributor Michelle Carr Crow of the Michelle Carr Crowe and the Get Results Team to…Read More

Michelle Carr Crowe: Carrying the Torch

By James Florence, Diamond Certified Program Staff

CUPERTINO − For many people, following in the professional footsteps of a parent can be a daunting prospect that provokes fears of falling short of elevated expectations. Michelle Carr Crowe experienced similar feelings when she was first considering a career…Read More

Determining the Best Time to Sell Your Bay Area Home

By Michelle Carr Crowe of Michelle Carr Crowe and the Get Results Team, a Diamond Certified Expert Contributor

CUPERTINO − In real estate, one of the biggest questions a seller faces is, “When should I sell my home?” While determining the right time to sell entails several variables (the time of year, the state of the housing market,…Read More

Video: Water Management for your Garden

With Alain Joske of Inscapes, a Diamond Certified Expert Contributor

ROHNERT PARK − Host, Sarah Rutan: In order to maintain a healthy landscape, it’s important to regulate the amount of water your plants receive, Today, we’re in Rohnert Park with Diamond Certified Expert Contributor, Alain Joske of Inscapes to learn…Read More

Alain Joske: Second Nature

By James Florence, Diamond Certified Program Staff

ROHNERT PARK − Like many professionals who follow in a parent’s footsteps, Alain Joske found success by taking up the trade of his father. “My father was a landscape architect, so I’ve pretty much been involved in it all my…Read More

The Key to Effective Landscape Watering

By Alain Joske of Inscapes, a Diamond Certified Expert Contributor

ROHNERT PARK − When it comes to landscape irrigation, a common misconception is that plants need to be watered on a daily basis. In reality, by adopting strategic water-wise methods, you can easily reduce the frequency of your landscape watering…Read More

Video: Cabinet Choices

With Scott Westby of MSK Design Build, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you’re planning on installing new cabinets, you’ll want to know your options. Today we’re in Walnut Creek with Diamond Certified Expert Contributor, Scott Westby of MSK Design Build to learn more. Diamond Certified…Read More

Differentiating Cabinet Styles

By Scott Westby of MSK Design Build, a Diamond Certified Expert Contributor

WALNUT CREEK − Some homeowners assume shopping for new kitchen cabinets will be a simple endeavor, but there are actually numerous options to choose from. By familiarizing yourself with the various cabinet styles ahead of time, you’ll be able to…Read More

Scott Westby: West by Northwest

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − The son of a building contractor, Scott Westby had been involved in construction for most of his life when he decided to return to school in pursuit of a new career. However, even after he became a…Read More

Milton Gooden: Clean Living

By James Florence, Diamond Certified Program Staff

STINSON BEACH − While professional success is often the result of a deliberate venture, in some cases, it develops as a natural outgrowth of a prior occupation. For Milton Gooden, it was a job showing vacation homes for a realty…Read More

How to Properly Clean Stainless Steel

By Milton Gooden of Good and Clean Co. Inc., a Diamond Certified Expert Contributor

STINSON BEACH − Manufactured from a material called chromium, stainless steel is a beautiful, durable metal that’s used in almost every kitchen. It’s resistant to stains and corrosion, but it’s not indestructible—in fact, if you use the wrong cleaning products…Read More

Video: How to Secure a Load

With Jim Dengler of 3D Design & Construction, a Diamond Certified Expert Contributor

SAN ANSELMO − Host, Sarah Rutan: When transporting a load in your vehicle, its important to know how to properly secure it. Today, we’re in San Anselmo with Diamond Certified Expert Contributor, Jim Dengler of 3D Design & Construction to…Read More

Securing a Load with a Standard Rope

By Jim Dengler of 3D Design & Construction, Inc., a Diamond Certified Expert Contributor

SAN ANSELMO − When transporting a load on top of a car or truck, a crucial safety measure is to make sure it’s fully secured. While a mechanical cinching strap can take the guesswork out of tying down a load,…Read More

Jim Dengler: The Art of Building

By James Florence, Diamond Certified Program Staff

SAN ANSELMO − While many people plan ahead for their occupations, for others, a career can be the result of a gradual series of events, a fateful interaction or even a seemingly random coincidence. For Jim Dengler, it was an…Read More

Video: Importance of Drying Time

With John Molloy of John Molloy Painting, a Diamond Certified Expert Contributor

FAIRFAX − Host, Sarah Rutan: When it comes to painting your home, its important to allow ample drying time. Today, we’re in Fairfax with Diamond Certified Expert Contributor, John Molloy of John Molloy Painting to learn why. Diamond Certified Expert…Read More

Video: Differentiating Countertops

With Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: If you’re planning on installing new counter tops, you’ll want to know the differences between natural and man-made products. Today we’re in Concord with Diamond Certified Expert Contributor Jack Benning of Golden State Granite to…Read More

The Hard Truth about Manufactured Stone Products

By Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − When choosing new kitchen counters, many consumers want to know what’s better: a natural product such as granite or marble, or a manufactured product like Caesarstone or Cambria. While there are pros and cons to either option, a…Read More

Jack Benning: Granite Ambition

By James Florence, Diamond Certified Program Staff

CONCORD − With his background in general construction, Jack Benning says his transition into selling and installing stone products was a gradual process. “Granite really came into its own as a home remodeling product back in the early ’90s. A…Read More

Video: Proper Tree Maintenance

With Terry Powell of Terry’s Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: In caring for your landscape, its important to know how to properly prune your trees. Today we’re in Livermore with Diamond Certified Expert Contributor Terry Powell of Terry’s Tree Service to learn more. Diamond Certified…Read More

The Benefits of Proper Tree Maintenance

By Terry Powell of Terry's Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − The upkeep of trees on a property is an important yet often overlooked aspect of home maintenance. In addition to having their health periodically assessed by a professional, you should keep your trees well-trimmed via regular pruning and…Read More

Terry Powell: Early Entrepreneur

By James Florence, Diamond Certified Program Staff

LIVERMORE − While many children get their first taste of the vocational realm by performing yard work around their neighborhoods, for Terry Powell, it became a genuine entrepreneurial enterprise. “When I was about seven years old, I started doing chores…Read More

Video: Landscape Lighting

With Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: If you’re considering adding lighting to your landscape, there are a few things you will want to consider. Today we’re in Petaluma with Diamond Certified Expert Contributor Louise Leff of Leff Landscape Associates to learn…Read More

Utilizing Landscape Lighting

By Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − If you’re looking for a way to enhance the beauty and functionality of your outdoor living space, try adding landscape lighting. If most of the time you spend outdoors is limited to the daylight hours, landscape lighting can…Read More

Louise Leff: A Blooming Success

By James Florence, Diamond Certified Program Staff

PETALUMA − Before she was professionally designing and installing landscapes, Louise Leff was just another college student in search of a vocational direction. “The only thing I was sure of was that I wanted to work outside,” she remembers. “To…Read More

Video: Alternative to Wood – Luxury Vinyl Tile

With Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: If you’re planning on installing new floors, you’ll want to consider the benefits of luxury vinyl tile. Today we’re in Danville with Diamond Certified Expert Contributor Paul Byer of First Choice Abbey Carpet to learn…Read More

Luxury Vinyl Tile: An Alternative to Wood Flooring

By Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − With its aesthetic beauty and longevity of performance, it’s no surprise that natural hardwood continues to be a popular flooring option with Bay Area homeowners. However, like many natural products, a wood floor requires a fair amount of…Read More

Paul Byer: First Choice for Success

By James Florence, Diamond Certified Program Staff

DANVILLE − When asked how he originally got into the flooring industry, Paul Byer traces his introduction to an incidental interaction. “While in college, I sat next to a guy whose father owned a floor covering store,” he recalls. “He…Read More

Video: Cleaning and Recoating Wood Floors

With Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: To keep your hardwood floors looking their best, its important to refinish them on a routine basis. Today, we’re in Danville with Diamond Certified Expert Contributor Dan Yorke of Danville Hardwood Company to learn more….Read More

A Simple Way to Maintain Your Hardwood Floors

By Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − While most homeowners understand the importance of refinishing their hardwood floors, some don’t realize that if they have their floors refinished too often, they’re actually doing more harm than good. By combining routine cleaning and periodic professional service,…Read More

Dan Yorke: A Hardwood Life

By James Florence, Diamond Certified Program Staff

DANVILLE − When Dan Yorke decided to expand his carpeting business to include hardwood flooring, he saw it as a lucrative opportunity to benefit from a growing trend. What he didn’t realize, however, is just how challenging the endeavor would…Read More

Video: Importance of Using the Right Cleaning Products

With Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: When hiring a cleaning company, its important to ask them what type of products they use. Today, we’re in Fremont with Diamond Certified Expert Theresa Peterson to learn why. Diamond Certified Expert Contributor, Theresa Peterson:…Read More

The Importance of Properly Cleaning Sensitive Surfaces

By Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Many modern homes contain high-end surfaces such as marble, travertine, true hardwood and bamboo. While these surfaces are known for their aesthetic beauty, they’re also extremely sensitive, which makes them susceptible to damage caused by improper cleaning methods….Read More

Theresa Peterson: A Clean Start

By James Florence, Diamond Certified Program Staff

FREMONT − Theresa Peterson was juggling a full-time career and a family when she realized that something had to give. “I was working 15-hour days at a corporate job, which meant someone else was raising my kids,” she remembers. “One…Read More

The Importance of Key Control

By Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − A crucial part of ensuring the security of your home or business is establishing key control—that is, knowing who has access to your property. When moving into a new home or business space, one of the first things…Read More

Justin Eaglin: Continuing Education

By James Florence, Diamond Certified Program Staff

HAYWARD − Like many industries in which technological advancements rapidly replace outdated methods and products, the locksmith trade requires due diligence on the part of professionals who wish to stay current with the ongoing progress of the field. One would be…Read More

Video: Options for Rekeying Your Home

With Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − Host, Sarah Rutan: When it comes to the safety of your home, you’ll need to consider the importance of rekeying. Today, we’re in Hayward with Diamond Certified Expert Contributor Justin Eaglin of Foothill Locksmiths to hear more. Diamond…Read More

Video: Caring for your Plumbing Fixtures

With Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: An important part of maintaining your home’s plumbing fixtures is to know what not to dispose of. Today we’re in San Leandro with Diamond Certified Expert Contributor Victor Morales of Gladiator Rooter & Plumbing…Read More

Avoiding Problems with Toilets and Garbage Disposals

By Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − While plumbing fixtures such as toilets and garbage disposals offer convenient ways to dispose of refuse, it’s important to know a few usage guidelines so you can avoid potential problems. One of particular importance is knowing what…Read More

Victor Morales: Up for the Challenge

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − After spending just five years working in the plumbing industry, Victor Morales felt he was ready to take things to the next level, so he obtained his state license and co-founded Gladiator Rooter & Plumbing with his…Read More

Video: Controlling Groundwater Around Your Home

With Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − Host, Sarah Rutan: In caring for your property, it’s important to control groundwater to prevent damage to your home. Today, we’re in Soquel with Diamond Certified Expert Michal Gerard of Michal Gerard Construction to learn more. Diamond Certified…Read More

The Importance of Controlling Groundwater

By Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − One of the most overlooked sources of potential damage to a home is inadequate soil drainage. When water is allowed to collect around the perimeter of a home, it can lead to numerous problems, including foundation settlement, termite…Read More

Michal Gerard: A Bigger Wave

By James Florence, Diamond Certified Program Staff

SOQUEL − While many contractors first get involved with the trade because of an interest in the work or to follow in their parents’ footsteps, Michal Gerard says his initial motivation was to fund his primary passion: surfing. “As a…Read More

Video: Choosing the Right Appliances

With Scott Powers of Altera Design Kitchen & Bath, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: When remodeling your kitchen, you’ll want to be sure to select appliances that fit your family’s needs. Today, we’re in Walnut Creek with Diamond Certified Expert Contributor Scott Powers of Altera Design & Remodeling to…Read More