Mike Rebholtz: HVAC Ace
Jeff Yamaoka: Carpet Cleaning Connoisseur
Dave Frank: Auto Repair Veteran
Amie Prendergast: Garage Door Expert
Rob Meyers: Abatement Ace
Ernie Andrade: Cleaning Industry Entrepreneur
Andy Gatley: Ventilation Veteran
Ricardo Valderrama: HVAC Expert
Felipe Montanez: Pest Buster
David Lorber: Superior Builder
Dr. John Licking: Dental Veteran
Nick Hopper: HVAC Pro
Edward Tran: Mortgage Mastermind
Pat Prendergast: Garage Door Pro
Ryan Celeste: Garage Door Specialist
Dr. Isaac Lin: Dental Visionary
Michael Judas: Termite Terminator
David Lyall: Carpet Cleaning Authority
Snehal Shah: Automotive Enthusiast
Rich Moore: Solar Specialist

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Trenchless Sewer Replacement

With Ray Ramirez of General Plumbing & Rooter, a Diamond Certified Expert Contributor

Host, Sarah Rutan: When it comes to sewer line repairs and replacement, a modern innovation has turned a once-arduous job into a relatively simple undertaking. Today we’re in Antioch with Danny Jimenez of General Plumbing and Rooter, speaking on behalf of…Read More

Video: Preventing Ants and Cockroaches

With Felipe Montanez of Hydrex Pest Control of the North Bay, Inc., a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: If you’re concerned about pests, you’ll first need to know the best way to keep them out of your home. Today we’re in Petaluma with Diamond Certified Expert Contributor Felipe Montanez to learn one way to prevent…Read More

A Simple Way to Prevent Pest Infestations

By Felipe Montanez of Hydrex Pest Control of the North Bay, a Diamond Certified Expert Contributor

PETALUMA − Two of the most common insects that pest control professionals deal with are cockroaches and ants. While there are various methods for eradicating these domestic intruders, the best policy is to prevent them from entering your home in…Read More

Felipe Montanez: Diligence and Dedication

By James Florence, Diamond Certified Program Reporter

PETALUMA − Years ago, Felipe Montanez was working in a tire shop and ready for a change of pace, so when he came across an advertisement for a career in pest management, he was immediately intrigued. “In particular, I was…Read More

Video: Troubleshooting Dryer Vent Issues

With Andy Gatley of Best Chimney Sweep, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If your dryer is dirty or doesn’t seem to be functioning properly, it may be due to a problem with the dryer vent. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Andy Gatley…Read More

Troubleshooting Dryer Vent Issues

By Andy Gatley of Best Chimney Sweep, a Diamond Certified Expert Contributor

SANTA ROSA − A common issue when it comes to home appliances is a reduction in dryer efficiency. In addition to longer drying times, this issue is often accompanied by overheating of the dryer unit. In many cases, these symptoms…Read More

Andy Gatley: Sweeping Up the Town

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − When asked about their motivations for entering a particular trade, most professionals cite an auspicious opportunity, the influence of a family member or a specific attribute that drew them to the industry. When asked how he got…Read More

Video: Ozone Treatment for Oral Decay

With Dr. John Licking of John R. Licking, DDS, a Diamond Certified Expert Contributor

SUNNYVALE − Host, Sarah Rutan: While most dentists treat oral decay by removing the affected teeth, an alternative approach can circumvent the need for extraction. Today we’re in Sunnyvale with Diamond Certified Expert Contributor Dr. John Licking to learn more. Diamond Certified Expert…Read More

Treating Tooth Decay with Ozone Therapy

By Dr. John Licking of John R. Licking, DDS, a Diamond Certified Expert Contributor

SUNNYVALE − Tooth decay is a bacterial infection that continues to be a prevalent oral health problem today. Typically, a dentist will treat tooth decay by amputating the affected area and replacing it with a filling or dental prosthetic. In…Read More

Dr. John Licking: An Unforeseen Reward

By James Florence, Diamond Certified Program Reporter

SUNNYVALE − Dr. John Licking was initially drawn to the dental profession by its elemental characteristics, but he eventually discovered an unforeseen reward. “In high school, my favorite subjects were art and science, which I took into account as I…Read More

Video: Updating Your Smoke Detectors

With David Lorber of Superior Builders & Remodelers, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: If your home still has old, battery-powered smoke detectors, you should consider replacing them with updated models. Today we’re in Oakland with Diamond Certified Expert Contributor David Lorber of Superior Builders & Remodelers to learn more. Diamond…Read More

Smoke and CO Alarm Tips

By David Lorber of Superior Builders & Remodelers, a Diamond Certified Expert Contributor

OAKLAND − Smoke and carbon monoxide detectors may be easy to ignore, but they can also potentially save your life. Fortunately, there are new models that are simple to use and further improve home safety. One of the biggest advantages…Read More

David Lorber: A Renewed Awakening

By James Florence, Diamond Certified Program Reporter

OAKLAND − Having worked for his father’s construction firm throughout his youth, the last thing David Lorber had planned was to further pursue the trade in adulthood—that is, until he had what could be described as a vocational epiphany. “It…Read More

Video: Two Common Questions about Solar Power

With Rich Moore of Freedom Solar, Inc., a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re interested in solar power but don’t know much about it, you’ll want to know the answers to two basic questions. Today we’re in Campbell with Diamond Certified Expert Contributor Rich Moore of Freedom Solar to…Read More

Two Common Questions about Solar

By Rich Moore of Freedom Solar, Inc., a Diamond Certified Expert Contributor

CAMPBELL − While a lot of homeowners are interested in solar energy, many have questions about the various aspects involved. Here are two common questions solar companies receive from consumers: Is solar a good investment? To answer this question, there…Read More

Rich Moore: Renewable Enthusiasm

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Rich Moore began his career in the high-tech industry, but he’s always been interested in renewable energy, so when an opportunity arose to get professionally involved, he didn’t hesitate. “I was working with semiconductors and microchips for Texas…Read More

Video: Making the Most of Your Mortgage Loan

With Edward Tran of Selection Mortgage, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: While most homeowners try to pay off their mortgage loans as quickly as possible, an alternative strategy can be surprisingly lucrative. Today we’re in San Jose with Diamond Certified Expert Contributor Edward Tran of Selection Mortgage…Read More

Making the Most of Your Mortgage Loan

By Edward Tran of Selection Mortgage, a Diamond Certified Expert Contributor

SAN JOSE − If you’re like most homeowners, one of your main financial goals is to pay off your mortgage loan as quickly as possible, but believe it or not, this may not be your most financially beneficial option. Due…Read More

Edward Tran: Financial Finesse

By James Florence, Diamond Certified Program Reporter

SAN JOSE − After graduating with a degree in finance, Edward Tran was looking forward to applying his talents in the professional realm, but soon after going to work for a major bank, he found himself at an occupational dead…Read More

Innovations in Solar Attic Fan and Skylight Technology

By Mark Edwards of Nulight Solutions, Inc., a Diamond Certified Expert Contributor

CAMPBELL − When it comes to skylights and other roof-based applications, there are several innovative products available to today’s consumers. In addition to increasing comfort and aesthetics in the home, many of these cutting-edge products incorporate solar technology, which represents…Read More

Mark Edwards: Reaching for the Sky

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Few people can say they’ve competed in weightlifting at the professional level, and even fewer can say they helped develop a game-changing innovation in the home improvement field. However, Mark Edwards can lay claim to both of these…Read More

Video: Sun Tunnel Skylight Technology

With Mark Edwards of Nulight Solutions, Inc., a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re planning to install a skylight, you’ll want to know about the benefits of sun tunnel technology. Today we’re in Campbell with Diamond Certified Expert Contributor Mark Edwards of Nulight Solutions, Inc. to learn more. Diamond Certified…Read More

Often-Overlooked Aspects of Termite Prevention

By Michael Judas of Franz Termite Control Corporation, a Diamond Certified Expert Contributor

PALO ALTO − Termites can gain access to a home through a number of different avenues, many of which are easy to overlook. One such avenue is soil that comes into contact with exterior stucco siding. When stucco siding extends…Read More

Michael Judas: A Successful Return

By James Florence, Diamond Certified Program Reporter

PALO ALTO − Michael Judas grew up around the pest control trade, but it wasn’t until returning to the family business after a long absence that he considered it for a career. “My dad started Franz Termite Control Corporation in…Read More

Video: Termite Prevention Tips

With Michael Judas of Franz Termite Control Corporation, a Diamond Certified Expert Contributor

PALO ALTO − Host, Sarah Rutan: When it comes to keeping termites out of the home, there are a couple of areas that homeowners often overlook. Today we’re in Palo Alto with Diamond Certified Expert Contributor Michael Judas of Franz Termite…Read More

Video: Misconceptions about Mold & Asbestos

With Rob Meyers of Environmental Remedies, Inc., a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: When it comes to dealing with mold and asbestos, many homeowners have false impressions about what’s safe and what isn’t. Today we’re in Pleasanton with Diamond Certified Expert Contributor Rob Meyers of Environmental Remedies to learn more. Diamond…Read More

Common Misconceptions about Mold and Asbestos

By Rob Meyers of Environmental Remedies, Inc., a Diamond Certified Expert Contributor

PLEASANTON − When hazardous substances are found in the home, it’s important to deal with them in a safe, proactive manner. However, whether it’s mold or asbestos, people often have an uninformed or misguided perspective on what this entails. Here…Read More

Rob Meyers: Breaking the Mold

By James Florence, Diamond Certified Program Reporter

PLEASANTON − After working on both the residential and commercial sides of the construction business, Rob Meyers thought he’d seen and done everything, but when he got an opportunity to learn about construction restoration, it opened the door to a…Read More

David Lyall: Hot Spots

By James Florence, Diamond Certified Program Reporter

DUBLIN − At the apex of the dot com boom, David Lyall presumed his career in the tech industry was set in stone…that is, until the boom went bust. In the aftermath, he took a job cleaning carpets, but he…Read More

Video: How to Remove Pet Hair from Carpet and Upholstery

With David Lyall of Office Spots, a Diamond Certified Expert Contributor

DUBLIN − Host, Sarah Rutan: Dog and cat hair can be a major annoyance, especially when it accumulates on your sofa or carpet. Fortunately, there’s an effective way to remove hair using a simple household tool. Today we’re in Dublin with Diamond…Read More

A Simple Way to Remove Pet Hair from Carpet and Upholstery

By David Lyall of Office Spots, a Diamond Certified Expert Contributor

DUBLIN − One of the biggest cleaning challenges faced by those with pets is removing hair from carpet and upholstery surfaces. Because pet hair forms a static bond with these surfaces, vacuum cleaners are typically ineffective at removing it, which is…Read More

Video: The Truth about Chemical Carpet Cleaners

With Jeff Yamaoka of Advanced Cleaning Systems Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: While many people are concerned about the health effects of chemical carpet cleaning products, this has as much to do with the procedure as the products themselves. Today we’re in San Francisco with Diamond Certified Expert…Read More

The Truth about Chemical Carpet Cleaning Products

By Jeff Yamaoka of Advanced Cleaning Systems Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − A common concern among Bay Area residents is whether the chemical agents in conventional carpet cleaning products pose a health hazard inside the home. However, few people realize that a more pertinent consideration is who is applying…Read More

Protecting Your Trees from Sun Damage

By Justin Greer of Western Tree Removal Specialists, a Diamond Certified Expert Contributor

It’s a little-known fact that trees are susceptible to getting sunburnt, which is why, as summer sets in, it’s important to identify vulnerable specimens on your property and implement protective measures. While any tree can be subject to sun damage…Read More

Video: How to Properly Brush Your Teeth

With Dr. Isaac Lin of Isaac Lin, DDS, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Everyone knows about the importance of brushing teeth, but not everyone is aware of the correct techniques. Today we’re in San Jose with Diamond Certified Expert Contributor Dr. Isaac Lin to learn how it’s done. Diamond Certified…Read More

How to Brush Your Teeth

By Dr. Isaac Lin of Isaac Lin, DDS, a Diamond Certified Expert Contributor

SAN JOSE − As a practice learned early in childhood, tooth brushing has become second nature for most of us. However, despite having done it their entire lives, a surprising number of people have never adopted correct brushing techniques. Here…Read More

Amie Prendergast: Relational Rewards

By James Florence, Diamond Certified Program Reporter

FREMONT − Following a career in the technology sector, Amie Prendergast switched gears to become a stay-at-home mom. Years later, when her husband, Pat, expressed a desire to switch from banking to a more service-oriented line of work, she knew exactly how…Read More

Video: A Common Cause of Garage Door Problems

With Pat Prendergast of Precision Door Services of the Bay Area, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: If your garage door won’t open or close, you might think there’s a major malfunction, but in many cases, the solution is quite simple. Today we’re in Fremont with Diamond Certified Expert Contributors Pat and Amie Prendergast to…Read More

How to Fix a Common Garage Door Issue

By Pat Prendergast of Precision Door Services of the Bay Area, a Diamond Certified Expert Contributor

FREMONT − A common scenario experienced by homeowners is a garage door that’s stuck in the open position, which is usually accompanied by a blinking overhead light and clicking sound. If you experience this, you may think you need to…Read More

Determining the Nature of Auto Paint Damage

By Snehal Shah of Auto Techies, a Diamond Certified Expert Contributor

FREMONT − When it comes to faded or otherwise damaged auto paint, most vehicle owners assume it’s an easy fix. In some cases, however, what appears to be minor paint damage is actually something more complex: damage to the clear…Read More

The Importance of Deep Cleaning Your Home

By Ernie Andrade of All Bright Maintenance Services, a Diamond Certified Expert Contributor

SAN JOSE − Whether you do your own house cleaning or contract the services of a professional, there are certain aspects of cleaning that can be easily overlooked. While visible surfaces tend to get cleaned on a regular basis, when…Read More

Video: Assessing the Cause of a Garage Door Malfunction

With Ryan Celeste of Doors on Demand, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: If you notice that your garage isn’t functioning properly, you’ll need to consider a few possible scenarios in order to pinpoint the root cause. Today we’re in Fremont with Diamond Certified Expert Contributor Ryan Celeste to learn more….Read More

Determining the Cause of a Garage Door Problem

By Ryan Celeste of Doors on Demand, a Diamond Certified Expert Contributor

FREMONT − There are numerous ways for a garage door to malfunction, and each exhibits a different symptom. Depending on the nature of the symptom you’re experiencing, it may be worthwhile to do some troubleshooting before calling a professional. If…Read More

Video: Timing Belt Replacement

With Dave Frank of Frank's Auto Service, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: Most people know the timing belt is a crucial engine component, but few are aware of what it actually does, or of the consequences that can occur if it breaks. Today we’re in Walnut Creek with…Read More

The Importance of Timing Belt Replacement

By Dave Frank of Frank's Auto Service, a Diamond Certified Expert Contributor

WALNUT CREEK − One of the most important auto maintenance services is having your engine’s timing belt replaced. This critical component controls the rotation of the camshafts, synchronizing the sequence of valves opening and closing with the up-and-down movement of…Read More

Video: New Rules for Smoke and CO Detectors

With Ricardo Valderrama of Bayhill Heat & Air, a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: If you’re a home or property owner, you’ll need to know about new rules in 2015 regarding smoke and carbon monoxide detectors. Today we’re in San Mateo with Diamond Certified Expert Contributor Ricardo Valderrama of Bayhill Heat…Read More

The Next Generation of Smoke and CO Detectors

By Ricardo Valderrama of Bayhill Heat & Air, a Diamond Certified Expert Contributor

SAN MATEO − On July 1, 2015, a new law will go into effect that aims to phase out conventional, battery-operated smoke and carbon monoxide detectors in favor of new, one-use-only models. Equipped with tamper-proof 10-year batteries, the new alarms…Read More

Video: Properly Sizing Your HVAC System

With Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: When planning to install a new heating & cooling system in your home, one of the most important considerations is making sure it’s the correct size. Today we’re in Livermore with Diamond Certified Expert Contributor Nick Hopper…Read More

The Importance of a Correctly-Sized HVAC System

By Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − When replacing your furnace or air conditioner, a crucial consideration is making sure the new system is correctly proportioned to your home’s needs. This is because when an HVAC system is improperly sized, the typical result is lowered…Read More

Nick Hopper: HVAC Versatility

By James Florence, Diamond Certified Program Reporter

LIVERMORE − In the fifteen years he’s been in the heating, ventilation and cooling field, Nick Hopper has been involved in almost every aspect of the industry. “I started out helping my dad, who was a residential installation tech, and…Read More

Video: Assessing Your Furnace Ducts

With Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If your home’s furnace ducts are more than 30 years old, it may be time to consider having them replaced. Today we’re in Menlo Park with Diamond Certified Expert Contributor Mike Rebholtz of Alternative Heating &…Read More

The Benefits of Air Duct Replacement

By Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − If you’re planning to replace your furnace, there’s a chance you may need to replace your air ducts as well. Due to a recent Title 24 mandate, Bay Area residents planning for furnace replacements are now required…Read More

Snehal Shah: High Gear

By James Florence, Diamond Certified Program Reporter

FREMONT − Even though Snehal Shah’s first career was in the high-tech industry, his passion has always been cars, so when an opportunity arose for him to get involved in the automotive field, he shifted things into high gear. “I…Read More

Ryan Celeste: A Door of Opportunity

By James Florence, Diamond Certified Program Reporter

FREMONT − Ryan Celeste began his professional life as a cable installer, but when the economic decline of the early 2000s left him unemployed, he found success in an unexpected place. “After the dot-com bubble burst, I was looking for…Read More

Ricardo Valderrama: Imported Expertise

By James Florence, Diamond Certified Program Reporter

SAN MATEO − Ricardo Valderrama was raised in the heating and cooling industry, so it didn’t take long for him to take up his family’s trade—an enterprise he began in his native country of Peru before fully realizing it in…Read More

Pat Prendergast: Customer Oriented

By James Florence, Diamond Certified Program Reporter

FREMONT − Pat Prendergast started his professional life in the financial industry, but over the course of time, he began to feel the desire for a change of pace. “After more than 25 years in banking, I decided I wanted…Read More

Mike Rebholtz: A Refreshed Career

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following a year spent living abroad, Mike Rebholtz returned home and started working in a trade that would furnish him with a lifelong career. “I had a buddy whose family lived in Aviano, Italy, right at the foot…Read More

Jeff Yamaoka: Advanced Expertise

By James Florence, Diamond Certified Program Reporter

SAN FRANCISCO − Jeff Yamaoka always figured he’d take over his father’s business one day, but rather than adopt a complacent mindset, he took the initiative to further advance his industry expertise. “My dad started Advanced Cleaning Systems Inc. in…Read More

Ernie Andrade: All the Bright Moves

By James Florence, Diamond Certified Program Reporter

When Ernie Andrade started cleaning homes and offices to support himself through college, he didn’t expect it would lead to a lifelong career. “During college, I needed a job with flexible hours to accommodate my class schedule, so I started…Read More

Dr. Isaac Lin: A Positive Impact

By James Florence, Diamond Certified Program Reporter

SAN JOSE − Years ago, Isaac Lin was working toward a career in the medical profession when a chance venture into an adjacent field led to a permanent change in direction. “Late in college, I started interning at a clinic…Read More

Dave Frank: Automotive Legacy

By James Florence, Diamond Certified Program Reporter

WALNUT CREEK − Dave Frank was first introduced to the automotive trade through helping out at his father’s repair shop. Since assuming ownership of the family business, he’s now found himself on the other side of the learning curve, passing…Read More

Four Possible Causes of a Malfunctioning Garage Door

By Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

SANTA CLARA − If your garage door is malfunctioning, it’s likely due to one of four possible causes. The first two are issues you can fix yourself, whereas the second two require the assistance of a professional. 1. Disengaged emergency…Read More

Malek Tamimi: Doing the Math

By James Florence, Diamond Certified Program Reporter

SANTA CLARA − Like most college students, Malek Tamimi lacked the credentials or experience to land anything other than a run-of-the-mill job. Fortunately, thanks to a family connection, he was given an opportunity to improve his occupational status. “I was…Read More

Basic Septic System Maintenance

By Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

Due to a case of “out of sight, out of mind,” residential septic systems are often neglected. In some cases, homeowners will go for two or three decades without having their systems serviced, which is comparable to driving a car…Read More

Video: Maintaining Your Septic System

With Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: A septic system may be easy to ignore, but neglecting maintenance can result in adverse and expensive consequences. To learn more, we’re here in Healdsburg with Eric Hawley, vice president of Environmental Pump Services, speaking on…Read More

Blaine Cristando: Pumped

By James Florence, Diamond Certified Program Reporter

HEALDSBURG − After a decade in the waste removal business, Blaine Cristando had grown tired of working for big companies that didn’t care about customer service. So, when a friend suggested they go into business together, he was pumped about…Read More

How to Keep Spiders Out of Your Home

By David Osborn of Osborn Spray Service, a Diamond Certified Expert Contributor

DANVILLE − The warmer temperatures of spring and summer lead to an increase in insect, spider, and rodent activity, which is why homeowners need to be proactive about keeping these pests at bay. One common concern people have is how…Read More

Video: How to De-Web Your Home

With David Osborn of Osborn Spray Service, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: If you have ongoing problems with spiders in or around your home, a simple weekly maintenance ritual can have a surprisingly impactful effect. Today we’re in Danville with Diamond Certified Expert Contributor David Osborn of Osborn Spray Service…Read More

David Osborn: Full Circle

By James Florence, Diamond Certified Program Reporter

DANVILLE − Born the son of a pest control professional, David Osborn hadn’t planned on following in his father’s footsteps, but through a series of turns, his path eventually came full circle. “My father started his pest control business right…Read More

Video: Considerations for Hiring a Mover

With Leslie Dunlap of Turner Moving & Storage, a Diamond Certified Expert Contributor

NAPA − Host, Sarah Rutan: To ensure an efficient and cost-effective move, there are a few important things to consider when choosing a moving company. Today we’re in Napa with Diamond Certified Expert Contributor Leslie Dunlap of Turner Moving & Storage…Read More

How to Ensure Fair Pricing with Your Move

By Leslie Dunlap of Turner Moving & Storage, a Diamond Certified Expert Contributor

NAPA − Because the government regulates the moving industry, you may assume you’re protected from dishonest companies and their fraudulent practices. However, this isn’t always the case, which is why you need to be proactive about finding a legitimate company…Read More

Leslie Dunlap: Moving Insight

By James Florence, Diamond Certified Program Reporter

NAPA − While working as a marketing manager, Leslie Dunlap was transferred seven times over a 14-year period. Little did he know, this experience would give him an exceptional insight in his later career. “After 14 years in marketing, I…Read More

Video: Avoiding Pitfalls with the Affordable Care Act

With David Hodges of Vantreo Insurance Brokerage, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If you’re a business owner, you’ll want to be aware of upcoming changes to the Affordable Care Act and how they will affect you. Today we’re in Santa Rosa with Diamond Certified Expert Contributor David Hodges…Read More

Keeping in Compliance with the Affordable Care Act

By David Hodges of Vantreo Insurance Brokerage, a Diamond Certified Expert Contributor

SANTA ROSA − If you’re a small business owner, you understand the importance of financial organization. In the age of the Affordable Care Act, it’s more important than ever for businesses to be proactive about compliance with federal regulations, which…Read More

David Hodges: A Leading Role

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − As a young actor, David Hodges was naturally excited about landing the lead role in a San Francisco theatrical production. However, he didn’t realize that this experience would set the stage for something much bigger. “While preparing…Read More

Video: A Water-Wise Way to Raise a Lawn

With Stephen Wood of EW Landscape, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If you think the only way to raise and maintain a lawn is by using lots of water, you’ll be surprised to hear this isn’t necessarily the case. Today we’re in Menlo Park with…Read More

How to Raise a Water-Wise Lawn

By Stephen Wood of EW Landscape, Inc., a Diamond Certified Expert Contributor

MENLO PARK  − As California heads into its fourth year of drought, many residents are employing alternative landscaping methods in an effort to minimize water usage. While most would assume this includes giving up one’s front or backyard lawn, this isn’t…Read More

Stephen Wood: Open Range

By James Florence, Diamond Certified Program Reporter

Stephen MENLO PARK − Following college graduation, Stephen Wood had found himself in an occupational cul de sac, working as the assistant manager of a coffee shop. Thanks to a long-time acquaintance, however, he was given an opportunity that opened…Read More

Video: Taking Measurements for a Kitchen Remodel

With Ric Plummer of Ric's Kitchen & Bath Showroom, a Diamond Certified Expert Contributor

CASTRO VALLEY − Host, Sarah Rutan: While a kitchen and bathroom remodeling company may offer to come to your home and take measurements for a fee, you can save the expense by taking measurements yourself. Today we’re in Castro Valley with Diamond…Read More

How to Take Measurements for a Remodeling Project

By Ric Plummer of Ric's Kitchen & Bath Showroom, a Diamond Certified Expert Contributor

CASTRO VALLEY − When it comes to remodeling your kitchen or bathroom, a quality kitchen and bath showroom can be a great resource. In addition to supplying a full range of material and product options, many showrooms offer the service…Read More

Ric Plummer: An Elevated Career

By James Florence, Diamond Certified Program Reporter

CASTRO VALLEY − As owner of one of the East Bay’s premier kitchen and bath showrooms, it wouldn’t be a stretch to say that Ric Plummer is at a high point in his professional career. However, there was a time…Read More

Video: Tax Credit for Small Business Owners

With Bob Vinal of Bay Area Health Insurance Marketing, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If you’re a small business owner, you’ll want to know whether you’re eligible for a 2015 tax credit. Today we’re in Menlo Park with Diamond Certified Expert Contributor Bob Vinal of Bay Area Health Insurance Marketing to…Read More

A 2015 Tax Credit for Small Business Owners

By Bob Vinal of Bay Area Health Insurance Marketing, Inc., a Diamond Certified Expert Contributor

MENLO PARK − If you’re a small business owner with less than 25 employees, you may be eligible for a 2015 tax credit. Under the Affordable Care Act, there’s a new program that rewards employers who offer (or continue to offer)…Read More

Bob Vinal: A Great Communicator

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following college, Bob Vinal wasn’t entirely sure how he would apply his communications degree in the professional realm, but after accepting a job offer in the insurance business, he found it to be a perfect fit. “My brother…Read More

Video: Who should I Hire to Clean My Air Ducts?

With John Honey of Bragg Plumbing & Heating, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: Since air duct cleaning isn’t a regulated industry, you should be selective about who you hire to preform this service. Today we’re in Novato with Diamond Certified Expert Contributor, John Honey of Bragg Plumbing & Heating to…Read More

Hiring the Right Duct Cleaning Technician

By John Honey of Bragg Plumbing & Heating, a Diamond Certified Expert Contributor

NOVATO − Unlike many contracted home maintenance services, air duct cleaning is unregulated, which means it doesn’t require a special license to perform. For this reason, a common misconception is that any service provider can do just as good a…Read More

John Honey: A Tangible Transition

By James Florence, Diamond Certified Program Reporter

NOVATO − After more than two decades in the tech industry, John Honey was ready to transition from the virtual world to something more hands-on. “I was in the sales and marketing side of the high-tech field, working for Fortune…Read More

Video: Teeth Whitening Caveats

With Dr. David Wong of David O. Wong D.D.S., a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: These days, many people are interested in teeth whitening treatments, but the reality is not everyone is a good candidate for this type of procedure. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Dr….Read More

Considerations for Teeth Whitening

By Dr. David Wong of David O Wong D.D.S., a Diamond Certified Expert Contributor

SANTA ROSA − As a simple, non-surgical way to enhance one’s smile, teeth whitening has become a popular procedure, with treatment options ranging from over-the-counter strips and trays to professional bleaching sessions. However, while teeth whitening treatments are available to…Read More

Dr. David Wong: A Love for the Field

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − As a young college student, David Wong had plans to pursue a career in trauma medicine, but after becoming further involved in his father’s dental practice, he discovered a newfound fondness for a familiar field. “My father…Read More

Video: The Advantages of Professional Real Estate Photography

With Bryan Van Heusen of Van Heusen Real Estate Group, a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: When it comes to putting homes on the market, many sellers fail to realize the impact professional photos can have on boosting buyer’s appeal. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Bryan Van Heusen…Read More

Making a Good Impression with Professional Real Estate Photos

By Bryan Van Heusen of Van Heusen Real Estate Group, a Diamond Certified Expert Contributor

PLEASANTON − If you’re planning to list your home for sale, it’s important to consider the impact that photos can have. Since more and more people are using the Internet to browse home listings, any photo you post online is…Read More

Bryan Van Heusen: Headfirst

By James Florence, Diamond Certified Program Reporter

PLEASANTON − Fifteen years ago, Bryan Van Heusen was comfortably immersed in a respectable trade, but following an unexpected setback, he found himself diving headfirst into uncharted waters. “Right out of high school, I started a career as a licensed electrician,”…Read More

Video: Subaru Maintenance Tip

With Tom Tillett of TL Tillett Automotive, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: While a Subaru’s all-wheel feature drive has its benefits, it also requires close attention to maintenance. Today, we’re in Santa Rosa with Diamond Certified Expert Contributor Tom Tillett of TL Tillett’s Automotive, to learn more. Diamond Certified…Read More

One Important Aspect of Subaru Maintenance

By Tom Tillett of TL Tillett's Automotive, a Diamond Certified Expert Contributor

SANTA ROSA − The Subaru is an all-wheel drive vehicle, which is not to be confused with a four-wheel drive vehicle. With four-wheel drive, the driver has to shift into gear to get all four wheels spinning, whereas with all-wheel…Read More

Tom Tillett: Enginuity

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − When Tom Tillett got a job working as a gas station attendant in high school, he didn’t think it would amount to anything other than a steady paycheck. However, when an opportunity arose to demonstrate his technical…Read More

Video: The 20 – 20 – 20 Rule

With Dr. Jeremy Ensor of Jeremy Ensor O.D., a Diamond Certified Expert Contributor

LAFAYETTE − Host, Sarah Rutan: If you spend several hours a day in front of a computer screen, there’s a simple technique that you can use to reduce eye fatigue. Today, we’re in Lafayette with Diamond Certified Expert Contributor Dr. Jeremy Ensor to…Read More

A Simple Technique to Alleviate Eye Fatigue

By Dr. Jeremy Ensor of Jeremy Ensor, O.D., a Diamond Certified Expert Contributor

LAFAYETTE − Whether working at a computer, watching TV or texting on the phone, we spend a lot of our time these days peering into the radiant displays of electronic devices. The problem is the human eye isn’t suited to…Read More

Dr. Jeremy Ensor: True Focus

By James Florence, Diamond Certified Program Reporter

LAFAYETTE − Dr. Jeremy Ensor always knew he wanted to work in the medical field, but it took some time for him to find his true focus. “Originally, I wanted to become a pediatrician, but the prospect of having to…Read More

Video: Replacing Your Water Heater’s Anode Rod

With Scott Duncan of Duncan Plumbing, a Diamond Certified Expert Contributor

SANTA CRUZ − Host, Sarah Rutan: As a crucial component in maximizing your water heater’s lifespan, it is important to periodically replace the sacrificial anode rod. Today, we’re in Santa Cruz with Diamond Certified Expert Contributor Scott Duncan of Duncan Plumbing, to learn more. Diamond…Read More