Terry Powell: Tree Service Trendsetter
Scott Westby: Design/Build Specialist
Milton Gooden: House Cleaning Entrepreneur
Gary Packard: Plumbing Professional
Kris Cesena: Auto Medic
Cameron Radonich: Roofing Authority
Michelle Carr Crowe: Real Estate Star
Alain Joske: Landscaper for Life
Craig Allison: Hi-Fi Enthusiast
Harry Mankabadi: Eyewear Artisan
Cleve Dayton: Painting Paragon
Paul Byer: Carpet Connoisseur
Louise Leff: Landscape Leader
Dan Phippen: Visionary Builder
Jim Dengler: Design/Build Ace
Chandra Lahiri: Smog Check Innovator
Babak Falasiri: Fine Rug Aficionado
Jack Benning: Granite Guru

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Buying a Used Vehicle

With Kris Cesena of Auto Medics - Asian Car Specialists, a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: If you’re thinking about purchasing a used vehicle, there is a list of things you’ll need to know. Today we’re in San Mateo with Diamond Certified Expert Contributor, Kris Cesena of Auto Medics to…Read More

Considerations for Buying a Used Vehicle

By Kris Cesena of Auto Medics, a Diamond Certified Expert Contributor

SAN MATEO − While purchasing a used vehicle can be a financially viable option, it can also be a gamble. Whereas purchasing from a dealership offers the assurance of a comprehensive warranty, buying from an independent seller rarely affords such…Read More

Kris Cesena: A Mechanical Inclination

By James Florence, Diamond Certified Program Staff

SAN MATEO − While Kris Cesena spent years working as a mechanical drafter, she never thought one day she’d be applying her knowledge toward repairing cars. “I’ve been mechanically inclined ever since I was a kid,” she says. “I went…Read More

Video: Preparing To Meet With Your Contractor

With Dan Phippen of Delta Pacific Builders, a Diamond Certified Expert Contributor

BETHEL ISLAND − Host, Sarah Rutan: When planning a remodeling project, its good to do some homework before meeting with a contractor. Today, we’re in Bethel Island with Diamond Certified Expert Contributor Dan Phippen of Delta Pacific Painters to learn…Read More

Homework to do Before Meeting with a Contractor

By Dan Phippen of Delta Pacific Builders Inc., a Diamond Certified Expert Contributor

BETHEL ISLAND − If you’re planning to take on a building or remodeling project, it’s a good idea to do your homework prior to calling a contractor so you can put together some ideas of what you want. While most…Read More

Dan Phippen: From Start to Finish

By James Florence, Diamond Certified Program Staff

BETHEL ISLAND − When asked about his professional philosophy, Dan Phippen cites the slogan of his company, Delta Pacific Builders Inc: “Quality from start to finish.” “I take pride in providing quality experiences for my customers, from the time I…Read More

How to Apply Water-Based Paint over an Oil-Based Surface

By Cleve Dayton of The Painting Pros, a Diamond Certified Expert Contributor

LOS GATOS − While environmentally-friendly materials offer a healthier approach to home improvement, they aren’t always compatible when used alongside traditional ones. One example of this is using a water-based paint on an oil-based surface. While it may take a…Read More

Cleve Dayton: True Calling

By James Florence, Diamond Certified Program Staff

LOS GATOS − Like many high school graduates in search of direction, a young Cleve Dayton had hoped to discover his professional livelihood in the academic realm. However, it wasn’t until he looked beyond the classroom that he found his…Read More

Video: Caring for your Area Rugs

With Babak Falasiri of Serapi Rug Gallery, a Diamond Certified Expert Contributor

LOS GATOS − Host, Sarah Rutan: To keep area rugs in your home looking their best, it’s important to exercise proper care. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Babak Falasari of Serapi Rug Gallery to learn…Read More

How to Care for a Decorative Area Rug

By Babak Falasiri of Serapi Rug Gallery, a Diamond Certified Expert Contributor

LOS GATOS  − When it comes to caring for a decorative area rug in your home, a few basic steps can go a long way toward preserving its beauty and durability. One simple proactive measure is to turn your rug over…Read More

Babak Falasiri: Weaving in Success

By James Florence, Diamond Certified Program Staff

LOS GATOS − For Babak Falasiri, working at a decorative rug gallery while in college went from being a means of financial sustenance to a passion that extended to both his personal and professional livelihoods. “In Iran, decorative rugs are…Read More

Video: Considerations for Buying a Roofing System

With Cameron Radonich of Los Gatos Roofing, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Prior to investing in a new roof, its good to know the full extent of your options. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Cameron Radonich of Los Gatos Roofing to…Read More

A Systematic Approach to Roofing

By Cameron Radonich of Los Gatos Roofing, a Diamond Certified Expert Contributor

SAN JOSE − When it comes to choosing materials for a new roof, there are a couple of ways to go about it. Many homeowners opt to trust the expertise of their roofing contractors and let them use the materials…Read More

Cameron Radonich: Bring it on Home

By James Florence, Diamond Certified Program Staff

SAN JOSE − Aiming for a career in professional sports, Cameron Radonich was in the process of earning his master’s degree when a simple realization led to an abrupt change in direction. “I was working on a master’s in organizational…Read More

Video: The Revival of Vinyl Records

With Craig Allison of Lavish Theaters, a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: There is a renewed interest in vinyl records and today we’re in Healdsburg with Diamond Certified Expert Contributor, Craig Allison of Lavish Theaters to learn more. Diamond Certified Expert Contributor, Craig Allison: Today people are…Read More

The Resurgence of Vinyl LPs

By Craig Allison of Lavish Theaters, a Diamond Certified Expert Contributor

HEALDSBURG − Today, an increasing number of people are returning to a format of music listening that’s more than 50 years old: vinyl LPs. In an era where digital music is readily available, what could account for this movement toward…Read More

Craig Allison: High Fidelity

By James Florence, Diamond Certified Program Staff

HEALDSBURG − Upon purchasing his first stereo system in 1966, a young Craig Allison found himself immersed in a scintillating new world of sound that would prove to be a seminal influence throughout his formative years. What he didn’t realize,…Read More

Video: How To Choose The Right Frames

With Harry Mankabadi of Site for Sore Eyes - Dublin, a Diamond Certified Expert Contributor

DUBLIN − Host, Sarah Rutan: When picking out a pair of glasses, its important to choose frames that best compliment your features. Today we’re in Dublin with Diamond Certified Expert Contributor, Harry Mankabadi of Site for Sore Eyes-Dublin to learn…Read More

Choosing the Right Eyewear Frames for an Oval Face

By Harry Mankabadi of Site for Sore Eyes - Dublin, a Diamond Certified Expert Contributor

DUBLIN − When diagnosed with deficient vision, many people are hesitant about getting a pair of glasses because they fear their appearance will be compromised. The good news is eyewear doesn’t have to be an eyesore—by becoming educated about the…Read More

Harry Mankabadi: Head and Heart

By James Florence, Diamond Certified Program Staff

DUBLIN − Besides having a mind for numbers, Harry Mankabadi has always had a heart for helping others, so when he came across a professional field that incorporated both, he didn’t think twice about getting involved. “In school, my main…Read More

Video: Water Heater and Toilet Maintenance

With Gary Packard of MAPLEService, Inc., a Diamond Certified Expert Contributor

SANTA ROSA −Host, Sarah Rutan: Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Gary Packard of MAPLEService, Inc. to hear his at-home maintenance tips. Diamond Certified Expert Contributor, Gary Packard: Hi. Springtime is a great time when most…Read More

“Spring Cleaning” for Your Plumbing System

By Gary Packard of MAPLEService, a Diamond Certified Expert Contributor

SANTA ROSA − With the arrival of more congenial weather, spring is the time when many people begin tackling various home maintenance projects. In addition to common “spring cleaning” tasks such as repainting your house or cleaning your carpet, it’s…Read More

Gary Packard: Plumbing Heritage

By James Florence, Diamond Certified Program Staff

SANTA ROSA − As a fourth-generation industry professional, you might say that Gary Packard has plumbing in his blood. “My great-grandfather was a plumber in Salt Lake City, my grandfather was a plumber in Idaho, and my dad spent more…Read More

Video: Sophisticated Smog Test Technology

With Chandra Lahiri of San Rafael Smog, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: To improve both accuracy and efficiency, smog test stations throughout California are changing the way they perform emissions testing. Today we’re in San Rafael with Diamond Certified Expert Contributor, Chandra Lahiri of San Rafael…Read More

The New State of Emissions Testing

By Chandra Lahiri of San Rafael Smog, a Diamond Certified Expert Contributor

SAN RAFAEL − To improve both accuracy and efficiency, smog check stations throughout California are changing the way they perform emissions testing. The California Bureau of Automotive Repair (BAR) is replacing the current mode of testing with a new system…Read More

Chandra Lahiri: Retiring to Success

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − After nearly four decades as a global management executive, Chandra Lahiri was ready to retire from the bustle of the corporate world. However, rather than retreat to a life of leisure, he wanted to do something he’d…Read More

Video: Choosing a Home Inspector

With Michelle Carr Crowe of Michelle Carr Crowe and the Get Results Team, a Diamond Certified Expert Contributor

CUPERTINO − Host, Sarah Rutan: Before purchasing a home, it is vital to hire a home inspector. Today, we’re in Cupertino with Diamond Certified Expert Contributor Michelle Carr Crow of the Michelle Carr Crowe and the Get Results Team to…Read More

Michelle Carr Crowe: Carrying the Torch

By James Florence, Diamond Certified Program Staff

CUPERTINO − For many people, following in the professional footsteps of a parent can be a daunting prospect that provokes fears of falling short of elevated expectations. Michelle Carr Crowe experienced similar feelings when she was first considering a career…Read More

Determining the Best Time to Sell Your Bay Area Home

By Michelle Carr Crowe of Michelle Carr Crowe and the Get Results Team, a Diamond Certified Expert Contributor

CUPERTINO − In real estate, one of the biggest questions a seller faces is, “When should I sell my home?” While determining the right time to sell entails several variables (the time of year, the state of the housing market,…Read More

Video: Water Management for your Garden

With Alain Joske of Inscapes, a Diamond Certified Expert Contributor

ROHNERT PARK − Host, Sarah Rutan: In order to maintain a healthy landscape, it’s important to regulate the amount of water your plants receive, Today, we’re in Rohnert Park with Diamond Certified Expert Contributor, Alain Joske of Inscapes to learn…Read More

Alain Joske: Second Nature

By James Florence, Diamond Certified Program Staff

ROHNERT PARK − Like many professionals who follow in a parent’s footsteps, Alain Joske found success by taking up the trade of his father. “My father was a landscape architect, so I’ve pretty much been involved in it all my…Read More

The Key to Effective Landscape Watering

By Alain Joske of Inscapes, a Diamond Certified Expert Contributor

ROHNERT PARK − When it comes to landscape irrigation, a common misconception is that plants need to be watered on a daily basis. In reality, by adopting strategic water-wise methods, you can easily reduce the frequency of your landscape watering…Read More

Video: Cabinet Choices

With Scott Westby of MSK Design Build, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you’re planning on installing new cabinets, you’ll want to know your options. Today we’re in Walnut Creek with Diamond Certified Expert Contributor, Scott Westby of MSK Design Build to learn more. Diamond Certified…Read More

Differentiating Cabinet Styles

By Scott Westby of MSK Design Build, a Diamond Certified Expert Contributor

WALNUT CREEK − Some homeowners assume shopping for new kitchen cabinets will be a simple endeavor, but there are actually numerous options to choose from. By familiarizing yourself with the various cabinet styles ahead of time, you’ll be able to…Read More

Scott Westby: West by Northwest

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − The son of a building contractor, Scott Westby had been involved in construction for most of his life when he decided to return to school in pursuit of a new career. However, even after he became a…Read More

Milton Gooden: Clean Living

By James Florence, Diamond Certified Program Staff

STINSON BEACH − While professional success is often the result of a deliberate venture, in some cases, it develops as a natural outgrowth of a prior occupation. For Milton Gooden, it was a job showing vacation homes for a realty…Read More

How to Properly Clean Stainless Steel

By Milton Gooden of Good and Clean Co. Inc., a Diamond Certified Expert Contributor

STINSON BEACH − Manufactured from a material called chromium, stainless steel is a beautiful, durable metal that’s used in almost every kitchen. It’s resistant to stains and corrosion, but it’s not indestructible—in fact, if you use the wrong cleaning products…Read More

Video: How to Secure a Load

With Jim Dengler of 3D Design & Construction, a Diamond Certified Expert Contributor

SAN ANSELMO − Host, Sarah Rutan: When transporting a load in your vehicle, its important to know how to properly secure it. Today, we’re in San Anselmo with Diamond Certified Expert Contributor, Jim Dengler of 3D Design & Construction to…Read More

Securing a Load with a Standard Rope

By Jim Dengler of 3D Design & Construction, Inc., a Diamond Certified Expert Contributor

SAN ANSELMO − When transporting a load on top of a car or truck, a crucial safety measure is to make sure it’s fully secured. While a mechanical cinching strap can take the guesswork out of tying down a load,…Read More

Jim Dengler: The Art of Building

By James Florence, Diamond Certified Program Staff

SAN ANSELMO − While many people plan ahead for their occupations, for others, a career can be the result of a gradual series of events, a fateful interaction or even a seemingly random coincidence. For Jim Dengler, it was an…Read More

Video: Importance of Drying Time

With John Molloy of John Molloy Painting, a Diamond Certified Expert Contributor

FAIRFAX − Host, Sarah Rutan: When it comes to painting your home, its important to allow ample drying time. Today, we’re in Fairfax with Diamond Certified Expert Contributor, John Molloy of John Molloy Painting to learn why. Diamond Certified Expert…Read More

Video: Differentiating Countertops

With Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: If you’re planning on installing new counter tops, you’ll want to know the differences between natural and man-made products. Today we’re in Concord with Diamond Certified Expert Contributor Jack Benning of Golden State Granite to…Read More

The Hard Truth about Manufactured Stone Products

By Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − When choosing new kitchen counters, many consumers want to know what’s better: a natural product such as granite or marble, or a manufactured product like Caesarstone or Cambria. While there are pros and cons to either option, a…Read More

Jack Benning: Granite Ambition

By James Florence, Diamond Certified Program Staff

CONCORD − With his background in general construction, Jack Benning says his transition into selling and installing stone products was a gradual process. “Granite really came into its own as a home remodeling product back in the early ’90s. A…Read More

Video: Proper Tree Maintenance

With Terry Powell of Terry’s Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: In caring for your landscape, its important to know how to properly prune your trees. Today we’re in Livermore with Diamond Certified Expert Contributor Terry Powell of Terry’s Tree Service to learn more. Diamond Certified…Read More

The Benefits of Proper Tree Maintenance

By Terry Powell of Terry's Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − The upkeep of trees on a property is an important yet often overlooked aspect of home maintenance. In addition to having their health periodically assessed by a professional, you should keep your trees well-trimmed via regular pruning and…Read More

Terry Powell: Early Entrepreneur

By James Florence, Diamond Certified Program Staff

LIVERMORE − While many children get their first taste of the vocational realm by performing yard work around their neighborhoods, for Terry Powell, it became a genuine entrepreneurial enterprise. “When I was about seven years old, I started doing chores…Read More

Video: Landscape Lighting

With Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: If you’re considering adding lighting to your landscape, there are a few things you will want to consider. Today we’re in Petaluma with Diamond Certified Expert Contributor Louise Leff of Leff Landscape Associates to learn…Read More

Utilizing Landscape Lighting

By Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − If you’re looking for a way to enhance the beauty and functionality of your outdoor living space, try adding landscape lighting. If most of the time you spend outdoors is limited to the daylight hours, landscape lighting can…Read More

Louise Leff: A Blooming Success

By James Florence, Diamond Certified Program Staff

PETALUMA − Before she was professionally designing and installing landscapes, Louise Leff was just another college student in search of a vocational direction. “The only thing I was sure of was that I wanted to work outside,” she remembers. “To…Read More

Video: Alternative to Wood – Luxury Vinyl Tile

With Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: If you’re planning on installing new floors, you’ll want to consider the benefits of luxury vinyl tile. Today we’re in Danville with Diamond Certified Expert Contributor Paul Byer of First Choice Abbey Carpet to learn…Read More

Luxury Vinyl Tile: An Alternative to Wood Flooring

By Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − With its aesthetic beauty and longevity of performance, it’s no surprise that natural hardwood continues to be a popular flooring option with Bay Area homeowners. However, like many natural products, a wood floor requires a fair amount of…Read More

Paul Byer: First Choice for Success

By James Florence, Diamond Certified Program Staff

DANVILLE − When asked how he originally got into the flooring industry, Paul Byer traces his introduction to an incidental interaction. “While in college, I sat next to a guy whose father owned a floor covering store,” he recalls. “He…Read More

Video: Cleaning and Recoating Wood Floors

With Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: To keep your hardwood floors looking their best, its important to refinish them on a routine basis. Today, we’re in Danville with Diamond Certified Expert Contributor Dan Yorke of Danville Hardwood Company to learn more….Read More

A Simple Way to Maintain Your Hardwood Floors

By Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − While most homeowners understand the importance of refinishing their hardwood floors, some don’t realize that if they have their floors refinished too often, they’re actually doing more harm than good. By combining routine cleaning and periodic professional service,…Read More

Dan Yorke: A Hardwood Life

By James Florence, Diamond Certified Program Staff

DANVILLE − When Dan Yorke decided to expand his carpeting business to include hardwood flooring, he saw it as a lucrative opportunity to benefit from a growing trend. What he didn’t realize, however, is just how challenging the endeavor would…Read More

Video: Importance of Using the Right Cleaning Products

With Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: When hiring a cleaning company, its important to ask them what type of products they use. Today, we’re in Fremont with Diamond Certified Expert Theresa Peterson to learn why. Diamond Certified Expert Contributor, Theresa Peterson:…Read More

The Importance of Properly Cleaning Sensitive Surfaces

By Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Many modern homes contain high-end surfaces such as marble, travertine, true hardwood and bamboo. While these surfaces are known for their aesthetic beauty, they’re also extremely sensitive, which makes them susceptible to damage caused by improper cleaning methods….Read More

Theresa Peterson: A Clean Start

By James Florence, Diamond Certified Program Staff

FREMONT − Theresa Peterson was juggling a full-time career and a family when she realized that something had to give. “I was working 15-hour days at a corporate job, which meant someone else was raising my kids,” she remembers. “One…Read More

The Importance of Key Control

By Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − A crucial part of ensuring the security of your home or business is establishing key control—that is, knowing who has access to your property. When moving into a new home or business space, one of the first things…Read More

Justin Eaglin: Continuing Education

By James Florence, Diamond Certified Program Staff

HAYWARD − Like many industries in which technological advancements rapidly replace outdated methods and products, the locksmith trade requires due diligence on the part of professionals who wish to stay current with the ongoing progress of the field. One would be…Read More

Video: Options for Rekeying Your Home

With Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − Host, Sarah Rutan: When it comes to the safety of your home, you’ll need to consider the importance of rekeying. Today, we’re in Hayward with Diamond Certified Expert Contributor Justin Eaglin of Foothill Locksmiths to hear more. Diamond…Read More

Video: Caring for your Plumbing Fixtures

With Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: An important part of maintaining your home’s plumbing fixtures is to know what not to dispose of. Today we’re in San Leandro with Diamond Certified Expert Contributor Victor Morales of Gladiator Rooter & Plumbing…Read More

Avoiding Problems with Toilets and Garbage Disposals

By Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − While plumbing fixtures such as toilets and garbage disposals offer convenient ways to dispose of refuse, it’s important to know a few usage guidelines so you can avoid potential problems. One of particular importance is knowing what…Read More

Victor Morales: Up for the Challenge

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − After spending just five years working in the plumbing industry, Victor Morales felt he was ready to take things to the next level, so he obtained his state license and co-founded Gladiator Rooter & Plumbing with his…Read More

Video: Controlling Groundwater Around Your Home

With Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − Host, Sarah Rutan: In caring for your property, it’s important to control groundwater to prevent damage to your home. Today, we’re in Soquel with Diamond Certified Expert Michal Gerard of Michal Gerard Construction to learn more. Diamond Certified…Read More

The Importance of Controlling Groundwater

By Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − One of the most overlooked sources of potential damage to a home is inadequate soil drainage. When water is allowed to collect around the perimeter of a home, it can lead to numerous problems, including foundation settlement, termite…Read More

Michal Gerard: A Bigger Wave

By James Florence, Diamond Certified Program Staff

SOQUEL − While many contractors first get involved with the trade because of an interest in the work or to follow in their parents’ footsteps, Michal Gerard says his initial motivation was to fund his primary passion: surfing. “As a…Read More

Video: Choosing the Right Appliances

With Scott Powers of Altera Design Kitchen & Bath, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: When remodeling your kitchen, you’ll want to be sure to select appliances that fit your family’s needs. Today, we’re in Walnut Creek with Diamond Certified Expert Contributor Scott Powers of Altera Design & Remodeling to…Read More

How to Choose New Appliances for a Kitchen Remodel

By Scott Powers of Altera Design Kitchen & Bath, a Diamond Certified Expert Contributor

WALNUT CREEK − When remodeling a kitchen, most homeowners take the opportunity to purchase new appliances that match their new spaces. However, while this can be an exciting part of the remodeling process, many people fail to take practical considerations…Read More

Scott Powers: Born to Design

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − While many interior designers develop an interest for the field later in life, for Scott Powers, it was simply second nature. “As a kid, I used to do things like rearrange the living room furniture and argue with…Read More

Video: Water Conservation Tips for your Home

With Leigh Marymor of The Lunt Marymor Company, a Diamond Certified Expert Contributor

EMERYVILLE − Host, Sarah Rutan: Every year, we use thousands of gallons of water on our homes. Today, we’re in a San Francisco Bay Area condo with Diamond Certified Expert Contributor Leigh Marymor of The Lunt Marymor Company to learn…Read More

How to Save Water in Your Home

By Leigh Marymor of The Lunt Marymor Company, a Diamond Certified Expert Contributor

EMERYVILLE – It’s important for California homeowners to be proactive about saving water, particularly during times of drought. By taking a few simple measures, you can minimize the amount of water that’s wasted in your home. One of the most…Read More

Leigh Marymor: Pipes and Pictographs

By James Florence, Diamond Certified Program Staff

EMERYVILLE − As renowned as Leigh Marymor has become after 30 years in the Bay Area plumbing industry, he’s garnered an even more prominent reputation in the field of archeology. “I have an avocational passion for rock art research, which…Read More

Droughts and Drip Irrigation

By Alan Kostelnik of Gardens of the Wine Country, a Diamond Certified Expert Contributor

SANTA ROSA – To be good citizens, Governor Jerry Brown has asked us to cut back on our water usage by 20 percent. It’s a fact that we won’t save that 20 percent by running our dishwashers, washing machines or…Read More

Video: Proper Stone, Tile & Grout Maintenance

With Hany Louis of The Tile & Grout King, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: To ensure the longevity of your stone, tile and grout, its important to know how to properly care for and maintain it. Today, we’re in Santa Clara with Diamond Certified Expert Contributor Hany Louis…Read More

The Importance of Resealing Tile

By Hany Louis of The Tile & Grout King Inc., a Diamond Certified Expert Contributor

SANTA CLARA − A common misconception about tile is that once it’s installed, the only maintenance required is regular surface cleaning. However, when it comes to tile materials like stone, porcelain and ceramic, an important additional step is continuous resealing….Read More

Hany Louis: Tile Royalty

By James Florence, Diamond Certified Program Staff

SANTA CLARA − The son of a general contractor, Hany Louis has been immersed in the construction and remodeling trades since childhood. When it came time for him to choose his own professional path, however, he decided on an industry…Read More

Video: Maintaining Your HVAC System

With Brian Waskow of Walnut Creek Heating & Air Conditioning, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: When it comes to maintaining your HVAC, its best to practice being proactive vs. reactive. Today, we’re in Concord with Diamond Certified Expert Contributor Brian Waskow of Walnut Creek Heating & Air Conditioning to learn…Read More

The Benefits of Proactive HVAC Maintenance

By Brian Waskow of Walnut Creek Heating & Air Conditioning, a Diamond Certified Expert Contributor

WALNUT CREEK − Whether in regard to your car, home or personal health, it’s always better to be proactive rather than reactive about maintenance. When it comes to your home’s heating and cooling system, a great way to exercise proactivity…Read More

Brian Waskow: Career 2.0

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − For most people, retirement means the end of a career, but for Brian Waskow, it was also the beginning of another. “I had a ‘20 years and out’ deal working as a refrigeration mechanic for the plumbing…Read More

Video: Preventing Concrete Stains

With Charles Lee of California Concrete - Pump Pros, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Since concrete is a porous material, it is prone to stains from liquids such as motor oil. Today, we’re in Antioch with Diamond Certified Expert Contributor Charles Lee of California Concrete – Pump Pros to learn…Read More

How to Protect Your Concrete

By Charles Lee of California Concrete - Pump Pros, a Diamond Certified Expert Contributor

ANTIOCH − Many people don’t realize that even though concrete is a hard, sturdy product, it’s also extremely porous. Because it readily absorbs liquids, concrete areas such as driveways and patios are susceptible to staining by everything from motor oil…Read More

Charles Lee: Concrete Ambition

By James Florence, Diamond Certified Program Staff

ANTIOCH − In his former career as a restaurateur, Charles Lee made a name for himself by building restaurants from the ground up. What he didn’t realize, however, is that this vocation would later serve as the catalyst for an…Read More

Video: Advantages of LED Lighting

With Barbara Ragsdale of Knights' Electric Inc., a Diamond Certified Expert Contributor

WINDSOR − Host, Sarah Rutan: If you’re planning on updating the lighting in your home, you’ll want to consider the advantages of LED lighting. Today, we’re in Windsor with Diamond Certified Expert Contributor Barbara Ragsdale of Knights’ Electric to hear more….Read More

The Benefits of LED Lighting

By Barbara Ragsdale of Knights' Electric, Inc., a Diamond Certified Expert Contributor

WINDSOR − If you’re still using incandescent bulbs to light your home, it’s a good time to consider the benefits of LED lighting, as it represents a more cost-effective and energy-efficient option. While they’re more expensive outright, LEDs offer far…Read More

Barbara Ragsdale: Growing into Success

By James Florence, Diamond Certified Program Staff

WINDSOR − When asked how she became president of one of the North Bay’s premier electrical companies, Barbara Ragsdale describes it as an organic progression. “My parents started Knights’ Electric, Inc. in 1976, and I guess you could say I…Read More

Video: Ladder Safety

With Alan Kaiser of Kaiser Construction Inc., a Diamond Certified Expert Contributor

NAPA − Host, Sarah Rutan: If you’re planning to use a ladder for a home improvement project, you’ll first need to know some basic ladder safety tips. Today, we’re in Napa with Diamond Certified Expert Contributor Alan Kaiser of Kaiser Construction…Read More

The Importance of Ladder Safety

By Alan Kaiser of Kaiser Construction Inc., a Diamond Certified Expert Contributor

ST. HELENA − Several ladder-related injuries occur each year, but most of these result from either incorrect application or incorrect usage. To better ensure safety while using a ladder, it’s important to consider these points: Choose the right ladder for…Read More

Alan Kaiser: Building Fulfillment

By James Florence, Diamond Certified Program Staff

ST. HELENA − While many contractors cite a particular aspect that initially drew them to the building trade, for Alan Kaiser, there were a number of things that appealed to his young disposition. “While I was in college, I started…Read More

Video: Caring For Your Eyes

With Dr. Michael Ottati of Diablo Valley Optometric Group, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Whether or not you require glasses in your daily life, its important to know how to care for your eyes to avoid injury. Today, we’re in Antioch with Diamond Certified Expert Dr. Michael Ottati to learn…Read More

How to Keep Your Eyes Healthy

By Dr. Michael Ottati of Diablo Valley Optometric Group, a Diamond Certified Expert Contributor

ANTIOCH − Many optometric patients ask what they can do to prevent long-term vision problems. While there’s no magical expedient, there are a couple of basic steps you can take to keep your eyes healthy and prolong your vision. One…Read More

Dr. Michael Ottati: Seeing Through a New Lens

By James Florence, Diamond Certified Program Staff

ANTIOCH − When asked what initially drew him to the field of optometry, Dr. Michael Ottati cites a formative firsthand experience of the benefits of vision correction. “I’ve had poor eyesight since I was a child,” he explains. “In elementary…Read More

Video: Checking Tire Pressure

With John Poulet of Menlo Park Chevron, a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: An important part of maintaining your vehicle is knowing how to check your tire pressure. Today, we’re in Menlo Park with Diamond Certified Expert Contributor John Poulet of Menlo Park Chevron to learn more. Diamond…Read More

How to Check and Maintain Your Car’s Tire Pressure

By John Poulet of Menlo Park Chevron, a Diamond Certified Expert Contributor

MENLO PARK − An easy way to optimize your vehicle’s performance is to monitor its tire pressure on an ongoing basis. Maintaining properly inflated tires can not only improve your car’s fuel economy and overall stability, it can also extend…Read More

John Poulet: Out of the Hangar, Into the Garage

By James Florence, Diamond Certified Program Staff

MENLO PARK − While most auto repair technicians spend their entire lives working on cars, John Poulet’s career was preceded by a stint performing engine maintenance on a much larger scale. “I served four years in the Marine Corps as…Read More

Video: Suspension System Awareness and Safety

With John Vanek of Orinda Motors, a Diamond Certified Expert Contributor

ORINDA− Host, Sarah Rutan: To keep your car running smoothly, it’s important to know how each part of its system works. Today, we’re in Orinda with Diamond Certified Expert Contributor John Vanek of Orinda Motors to learn more about a vehicles suspension…Read More

The Importance of Properly Functioning Shocks

By John Vanek of Orinda Motors, a Diamond Certified Expert Contributor

ORINDA − Shocks are an important yet often overlooked aspect of a vehicle’s operation. The basic function of shocks is to absorb the turbulence (bumps and jolts) of driving on the road—not only to provide a more comfortable ride, but…Read More

John Vanek: Auto Motivated

By James Florence, Diamond Certified Program Staff

ORINDA − While people become involved in the auto repair industry for a variety of reasons, John Vanek’s motivation came primarily from the heart. “I’m one of those guys in the business who really loves cars,” he affirms. “I love…Read More

Video: Diagnosing Your A/C System

With Michael Ziegler of Valley Heating, Cooling and Electrical, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Before calling a professional, there are a few things that you can do to help diagnose your air conditioning system. Today, we’re in San Jose with Diamond Certified Expert Contributor Michael Ziegler of Valley…Read More