Derrick Tracey: Stone and Tile Enthusiast
Dr. Howard Schutzman: Veterinary Veteran
Aaron Weiss: Roof Master
Ernie Andrade: Cleaning Industry Entrepreneur
Dr. George Koerber: Dental Veteran
Edward Tran: Mortgage Mastermind
Jeff Sheehan: Landscape Leader
David Lorber: Superior Builder
Andy Gatley: Ventilation Veteran
Randy Zechman: Solar Specialist
Jeff Yamaoka: Carpet Cleaning Connoisseur
Jim Humphrey: Renowned Remodeler
Mike Schwarzbart: BMW Specialist
Rich Moore: Solar Specialist
Michael Judas: Termite Terminator
Rob Meyers: Abatement Ace
Steven Boucke: Accounting Ace
David Lyall: Carpet Cleaning Authority
Felipe Montanez: Pest Buster
Dr. John Licking: Dental Visionary

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Solar Incentives

With Aaron Weiss of Roofmasters / Bird Control Services, a Diamond Certified Expert Contributor

SUISUN CITY − Host, Sarah Rutan: Due to the number of financing options and government incentives available, there’s never been a better time to install a solar energy system. Today we’re in Suisun City with Diamond Certified Expert Contributor Aaron Weiss of…Read More

Taking Advantage of Solar Incentives

By Aaron Weiss of Roofmasters / Bird Control Services, a Diamond Certified Expert Contributor

SUISUN CITY − Until recently, many California residents have been hesitant about installing solar energy systems due to the costs involved. However, with the various government programs in force today, there’s never been a better—or more affordable—time to go solar….Read More

Aaron Weiss: Roof Master

By James Florence, Diamond Certified Program Reporter

SUISUN CITY − With a name like Roofmasters, a business has a lot to live up to. Fortunately, owner Aaron Weiss has the professional background and expertise to back up his company’s moniker. “I’ve been in roofing my whole life,” he says….Read More

Video: Deep Cleaning Your Home

With Ernie Andrade of All Bright Maintenance Services, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When cleaning a home, it’s easy to neglect hidden and hard-to-reach areas, but many homeowners don’t realize this can actually pose a sanitation hazard. Today we’re in San Jose with Diamond Certified Expert Contributor Ernie Andrade of…Read More

Video: Investment Management Fees Explained

With Steven Boucke of Unkar Systems, Inc., a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: If you’re an investor, you’ll want to understand the fees involved in managing your accounts. Today we’re in Pleasanton with Diamond Certified Expert Contributor Steven Boucke of Unkar Systems to learn more. Garrett Boucke: As a potential investor in different…Read More

Understanding Management Fees in Investing

By Steven Boucke of Unkar Systems, Inc., a Diamond Certified Expert Contributor

PLEASANTON − As a potential investor in different investment partnerships, your fund manager will send you “fund offering documents,” which describe how individual partnerships operate. One aspect to pay attention to is the management fees your capital account will be…Read More

Steven Boucke: Accounting for Success

By James Florence, Diamond Certified Program Reporter

PLEASANTON − Steven Boucke used to work for some of the biggest corporations in the tech industry, but after taking a chance and branching off independently, he discovered a newfound sense of fulfillment. “I was working as a systems analyst…Read More

Video: The Importance of Routine Pet Checkups

With Dr. Howard Schutzman of Antioch Veterinary Hospital, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: When it comes to the health of your pet, being proactive about checkups can make all the difference. Today we’re in Antioch with Diamond Certified Expert Contributor Dr. Howard Schutzman of Antioch Veterinary Hospital to learn more….Read More

Video: Financing Your Solar Installation with PACE

With Randy Zechman of Clean Solar, Inc., a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Whether you’re planning to lease or purchase a solar energy system, there’s a new financing option you should know about. Today we’re in San Jose with Diamond Certified Expert Contributor Randy Zechman of Clean Solar to learn…Read More

Financing Your Solar Installation with PACE

By Randy Zechman of Clean Solar, Inc., a Diamond Certified Expert Contributor

SAN JOSE − If you’re like most people, you probably think solar is an expensive investment—and if you’re paying with cash, it certainly can be. That’s why the majority of consumers don’t pay for solar upfront, opting instead for financing…Read More

Randy Zechman: Solar Energized

By James Florence, Diamond Certified Program Reporter

SAN JOSE − A self-described “serial entrepreneur,” Randy Zechman knows a good business opportunity when he sees it, so as soon as he looked into the solar energy industry, he knew he needed to get involved. “Clean Solar, Inc. is…Read More

Video: A Simple Way to Reduce Attic Temperature

With Jim Humphrey of JH Construction & Remodeling LLC, a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If your home tends to retain heat during the summer, there’s a simple, low-cost measure you can take to cool things down. Today we’re in Campbell with Diamond Certified Expert Contributor Jim Humphrey of JH Construction to…Read More

The Benefits of a Radiant Barrier

By Jim Humphrey of JH Construction & Remodeling LLC, a Diamond Certified Expert Contributor

CAMPBELL − Energy efficiency and in-home comfort are both high priorities for most California homeowners. One affordable home improvement measure that addresses both of these aspects is the installation of a radiant barrier in the attic. A radiant barrier mainly…Read More

Jim Humphrey: Trading Up

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Jim Humphrey began his professional life in an office, but when he found himself growing increasingly dissatisfied, he decided to trade in his tie for a tool belt.“I’ve always had an interest in construction, especially after I took…Read More

Video: How to Seal Your Tile and Grout

With Derrick Tracey of Derrick Tracey Custom Tile & Marble, a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: Sealing tile and grout was once a messy endeavor, but thanks to today’s cutting-edge products, it’s now something you can easily do yourself. Today we’re in Livermore with Diamond Certified Expert Contributor Derrick Tracey of Derrick Tracey…Read More

DIY Tile and Grout Sealing

By Derrick Tracey of Derrick Tracey Custom Tile & Marble, a Diamond Certified Expert Contributor

LIVERMORE − In the old days, sealing tile and grout was a messy (not to mention smelly) job, which is why most people left it to the professionals. Today, however, the emergence of water-based sealers has transformed this once-arduous task…Read More

Derrick Tracey: Stone and Tile with Style

By James Florence, Diamond Certified Program Reporter

LIVERMORE − For Derrick Tracey, what began as a mere summer job ended up becoming a lifelong livelihood. “I went into college not really sure what I wanted to do,” he recalls. “To earn some extra money between semesters, I…Read More

Mike Schwarzbart: Motor Workin’

By James Florence, Diamond Certified Program Reporter

ALBANY − Even after going to college to study a totally different field, Mike Schwarzbart seemed destined to return to his first love of automotive repair. “I was always a gearhead in high school,” he remembers. “In college, I majored…Read More

An Easy Way to Protect Your Fuel Pump

By Mike Schwarzbart of Berkeley Motor Works, a Diamond Certified Expert Contributor

ALBANY − If you’re like most vehicle owners, you want to get the maximum longevity out of your car or truck. One of the best ways to promote your vehicle’s long-term health is to properly maintain its fuel pump. If…Read More

Video: Maximizing the Life of Your Fuel Pump

With Mike Schwarzbart of Berkeley Motor Works, a Diamond Certified Expert Contributor

ALBANY − Host, Sarah Rutan: When it comes to your vehicle’s fuel pump, one simple habit can make a substantial difference in enhancing its lifespan. Today we’re in Albany with Diamond Certified Expert Contributor Mike Schwarzbart of Berkeley Motor Works to learn…Read More

Video: Sonograms for Pets

With Dr. Howard Schutzman of Antioch Veterinary Hospital, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Pet health issues can be difficult to diagnose, but thanks to innovations in medical imaging, there’s now a simple, non-invasive way to detect internal issues. To learn more, we’re in Antioch with Dr. Ken Gonsier of Antioch…Read More

Video: Pet Dental Health

With Dr. Howard Schutzman of Antioch Veterinary Hospital, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Everyone knows the importance of brushing and flossing, but did you know it’s also important to monitor your pet’s oral hygiene? To learn more, we’re in Antioch with Dr. Jennifer Boyle of Antioch Veterinary Hospital, speaking on behalf…Read More

Dr. Howard Schutzman: Veterinary Vitality

By James Florence, Diamond Certified Program Reporter

ANTIOCH − After four decades in the veterinary field, Dr. Howard Schutzman traces his beginnings to a formative childhood influence. “When I was five years old, I went to visit my second cousin, who was a veterinarian,” he remembers. “His…Read More

The Importance of Routine Pet Checkups

By Dr. Howard Schutzman of Antioch Veterinary Hospital, a Diamond Certified Expert Contributor

ANTIOCH − Many pet owners take an “as needed” approach to veterinary visits, but just like with human checkups, this can have negative consequences. A better plan is to bring in your pet for regularly scheduled checkups. Ongoing exams are…Read More

Video: Laser Treatment for Pets

With Dr. Howard Schutzman of Antioch Veterinary Hospital, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: If your pet is experiencing chronic arthritis, urinary tract infections or another painful condition, therapeutic laser treatment can be a beneficial option. To learn more, we’re in Antioch with Dr. Brie Duff of Antioch Veterinary Hospital, speaking…Read More

Video: Conserving Water with Landscape Irrigation

With Jeff Sheehan of Confidence Landscaping, Inc., a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: With the current drought conditions in California, it’s time to change the way we approach watering our landscapes. Today we’re in Campbell with Diamond Certified Expert Contributor Jeff Sheehan of Confidence Landscaping to learn how. Diamond Certified Expert…Read More

How to Conserve Water with Landscape Irrigation

By Jeff Sheehan of Confidence Landscaping, Inc., a Diamond Certified Expert Contributor

CAMPBELL − When it comes to landscape irrigation, Californians have a tendency to overwater plants to the point of twice and even three times the amount of water they actually need. However, under the current drought conditions, this is no…Read More

Jeff Sheehan: Growing Confidence

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Jeff Sheehan started doing landscape work in his childhood, but it wasn’t until much later that he realized he’d been preparing for a lifelong career. “As a kid, I used to go around and mow all the neighborhood…Read More

Video: The Benefits of Implant Overdentures

With Dr. George Koerber of The Dental Center at Sears, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: If you experience recurrent issues with your lower dentures coming loose, you’ll want to know about a procedure than eliminates this annoyance. Today we’re in Concord with Diamond Certified Expert Contributor Dr. George Koerber of The Dental Center…Read More

The Benefits of Implant Overdentures

By Dr. George Koerber of The Dental Center at Sears, a Diamond Certified Expert Contributor

CAMPBELL − If you wear dentures, you’ve probably experienced the annoyance (and perhaps embarrassment) that occurs when they unexpectedly come loose. The fact is, conventional dentures don’t always stay put, especially on the lower jaw. Mere physics help keep upper…Read More

Dr. George Koerber: An Unexpected Inspiration

By James Florence, Diamond Certified Program Reporter

CONCORD − When George Koerber found himself stationed at a military hospital during his tenure in the United States Army, he never expected it would lead to a career in dentistry. “While serving in the Vietnam War, I was stationed…Read More

The Right (and Wrong) Way to Clean a Wood Floor

By Roy Nelson of Roy's Woodcraft Flooring, Inc., a Diamond Certified Expert Contributor

SAN JOSE − While there may not be one right way to clean your hardwood floors, there are definitely several wrong ways. One of the biggest mistakes you can make is using an inappropriate cleaning product on your floor. In…Read More

Video: Trenchless Sewer Replacement

With Ray Ramirez of General Plumbing & Rooter, a Diamond Certified Expert Contributor

Host, Sarah Rutan: When it comes to sewer line repairs and replacement, a modern innovation has turned a once-arduous job into a relatively simple undertaking. Today we’re in Antioch with Danny Jimenez of General Plumbing and Rooter, speaking on behalf of…Read More

Video: Preventing Ants and Cockroaches

With Felipe Montanez of Hydrex Pest Control of the North Bay, Inc., a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: If you’re concerned about pests, you’ll first need to know the best way to keep them out of your home. Today we’re in Petaluma with Diamond Certified Expert Contributor Felipe Montanez to learn one way to prevent…Read More

A Simple Way to Prevent Pest Infestations

By Felipe Montanez of Hydrex Pest Control of the North Bay, a Diamond Certified Expert Contributor

PETALUMA − Two of the most common insects that pest control professionals deal with are cockroaches and ants. While there are various methods for eradicating these domestic intruders, the best policy is to prevent them from entering your home in…Read More

Felipe Montanez: Diligence and Dedication

By James Florence, Diamond Certified Program Reporter

PETALUMA − Years ago, Felipe Montanez was working in a tire shop and ready for a change of pace, so when he came across an advertisement for a career in pest management, he was immediately intrigued. “In particular, I was…Read More

Video: Troubleshooting Dryer Vent Issues

With Andy Gatley of Best Chimney Sweep, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If your dryer is dirty or doesn’t seem to be functioning properly, it may be due to a problem with the dryer vent. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Andy Gatley…Read More

Troubleshooting Dryer Vent Issues

By Andy Gatley of Best Chimney Sweep, a Diamond Certified Expert Contributor

SANTA ROSA − A common issue when it comes to home appliances is a reduction in dryer efficiency. In addition to longer drying times, this issue is often accompanied by overheating of the dryer unit. In many cases, these symptoms…Read More

Andy Gatley: Sweeping Up the Town

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − When asked about their motivations for entering a particular trade, most professionals cite an auspicious opportunity, the influence of a family member or a specific attribute that drew them to the industry. When asked how he got…Read More

Video: Ozone Treatment for Oral Decay

With Dr. John Licking of John R. Licking, DDS, a Diamond Certified Expert Contributor

SUNNYVALE − Host, Sarah Rutan: While most dentists treat oral decay by removing the affected teeth, an alternative approach can circumvent the need for extraction. Today we’re in Sunnyvale with Diamond Certified Expert Contributor Dr. John Licking to learn more. Diamond Certified Expert…Read More

Treating Tooth Decay with Ozone Therapy

By Dr. John Licking of John R. Licking, DDS, a Diamond Certified Expert Contributor

SUNNYVALE − Tooth decay is a bacterial infection that continues to be a prevalent oral health problem today. Typically, a dentist will treat tooth decay by amputating the affected area and replacing it with a filling or dental prosthetic. In…Read More

Dr. John Licking: An Unforeseen Reward

By James Florence, Diamond Certified Program Reporter

SUNNYVALE − Dr. John Licking was initially drawn to the dental profession by its elemental characteristics, but he eventually discovered an unforeseen reward. “In high school, my favorite subjects were art and science, which I took into account as I…Read More

Video: Updating Your Smoke Detectors

With David Lorber of Superior Builders & Remodelers, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: If your home still has old, battery-powered smoke detectors, you should consider replacing them with updated models. Today we’re in Oakland with Diamond Certified Expert Contributor David Lorber of Superior Builders & Remodelers to learn more. Diamond…Read More

Smoke and CO Alarm Tips

By David Lorber of Superior Builders & Remodelers, a Diamond Certified Expert Contributor

OAKLAND − Smoke and carbon monoxide detectors may be easy to ignore, but they can also potentially save your life. Fortunately, there are new models that are simple to use and further improve home safety. One of the biggest advantages…Read More

David Lorber: A Renewed Awakening

By James Florence, Diamond Certified Program Reporter

OAKLAND − Having worked for his father’s construction firm throughout his youth, the last thing David Lorber had planned was to further pursue the trade in adulthood—that is, until he had what could be described as a vocational epiphany. “It…Read More

Video: Two Common Questions about Solar Power

With Rich Moore of Freedom Solar, Inc., a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re interested in solar power but don’t know much about it, you’ll want to know the answers to two basic questions. Today we’re in Campbell with Diamond Certified Expert Contributor Rich Moore of Freedom Solar to…Read More

Two Common Questions about Solar

By Rich Moore of Freedom Solar, Inc., a Diamond Certified Expert Contributor

CAMPBELL − While a lot of homeowners are interested in solar energy, many have questions about the various aspects involved. Here are two common questions solar companies receive from consumers: Is solar a good investment? To answer this question, there…Read More

Rich Moore: Renewable Enthusiasm

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Rich Moore began his career in the high-tech industry, but he’s always been interested in renewable energy, so when an opportunity arose to get professionally involved, he didn’t hesitate. “I was working with semiconductors and microchips for Texas…Read More

Video: Making the Most of Your Mortgage Loan

With Edward Tran of Selection Mortgage, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: While most homeowners try to pay off their mortgage loans as quickly as possible, an alternative strategy can be surprisingly lucrative. Today we’re in San Jose with Diamond Certified Expert Contributor Edward Tran of Selection Mortgage…Read More

Making the Most of Your Mortgage Loan

By Edward Tran of Selection Mortgage, a Diamond Certified Expert Contributor

SAN JOSE − If you’re like most homeowners, one of your main financial goals is to pay off your mortgage loan as quickly as possible, but believe it or not, this may not be your most financially beneficial option. Due…Read More

Edward Tran: Financial Finesse

By James Florence, Diamond Certified Program Reporter

SAN JOSE − After graduating with a degree in finance, Edward Tran was looking forward to applying his talents in the professional realm, but soon after going to work for a major bank, he found himself at an occupational dead…Read More

Innovations in Solar Attic Fan and Skylight Technology

By Mark Edwards of Nulight Solutions, Inc., a Diamond Certified Expert Contributor

CAMPBELL − When it comes to skylights and other roof-based applications, there are several innovative products available to today’s consumers. In addition to increasing comfort and aesthetics in the home, many of these cutting-edge products incorporate solar technology, which represents…Read More

Mark Edwards: Reaching for the Sky

By James Florence, Diamond Certified Program Reporter

CAMPBELL − Few people can say they’ve competed in weightlifting at the professional level, and even fewer can say they helped develop a game-changing innovation in the home improvement field. However, Mark Edwards can lay claim to both of these…Read More

Video: Sun Tunnel Skylight Technology

With Mark Edwards of Nulight Solutions, Inc., a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re planning to install a skylight, you’ll want to know about the benefits of sun tunnel technology. Today we’re in Campbell with Diamond Certified Expert Contributor Mark Edwards of Nulight Solutions, Inc. to learn more. Diamond Certified…Read More

Often-Overlooked Aspects of Termite Prevention

By Michael Judas of Franz Termite Control Corporation, a Diamond Certified Expert Contributor

PALO ALTO − Termites can gain access to a home through a number of different avenues, many of which are easy to overlook. One such avenue is soil that comes into contact with exterior stucco siding. When stucco siding extends…Read More

Michael Judas: A Successful Return

By James Florence, Diamond Certified Program Reporter

PALO ALTO − Michael Judas grew up around the pest control trade, but it wasn’t until returning to the family business after a long absence that he considered it for a career. “My dad started Franz Termite Control Corporation in…Read More

Video: Termite Prevention Tips

With Michael Judas of Franz Termite Control Corporation, a Diamond Certified Expert Contributor

PALO ALTO − Host, Sarah Rutan: When it comes to keeping termites out of the home, there are a couple of areas that homeowners often overlook. Today we’re in Palo Alto with Diamond Certified Expert Contributor Michael Judas of Franz Termite…Read More

Video: Misconceptions about Mold & Asbestos

With Rob Meyers of Environmental Remedies, Inc., a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: When it comes to dealing with mold and asbestos, many homeowners have false impressions about what’s safe and what isn’t. Today we’re in Pleasanton with Diamond Certified Expert Contributor Rob Meyers of Environmental Remedies to learn more. Diamond…Read More

Common Misconceptions about Mold and Asbestos

By Rob Meyers of Environmental Remedies, Inc., a Diamond Certified Expert Contributor

PLEASANTON − When hazardous substances are found in the home, it’s important to deal with them in a safe, proactive manner. However, whether it’s mold or asbestos, people often have an uninformed or misguided perspective on what this entails. Here…Read More

Rob Meyers: Breaking the Mold

By James Florence, Diamond Certified Program Reporter

PLEASANTON − After working on both the residential and commercial sides of the construction business, Rob Meyers thought he’d seen and done everything, but when he got an opportunity to learn about construction restoration, it opened the door to a…Read More

David Lyall: Hot Spots

By James Florence, Diamond Certified Program Reporter

DUBLIN − At the apex of the dot com boom, David Lyall presumed his career in the tech industry was set in stone…that is, until the boom went bust. In the aftermath, he took a job cleaning carpets, but he…Read More

Video: How to Remove Pet Hair from Carpet and Upholstery

With David Lyall of Office Spots, a Diamond Certified Expert Contributor

DUBLIN − Host, Sarah Rutan: Dog and cat hair can be a major annoyance, especially when it accumulates on your sofa or carpet. Fortunately, there’s an effective way to remove hair using a simple household tool. Today we’re in Dublin with Diamond…Read More

A Simple Way to Remove Pet Hair from Carpet and Upholstery

By David Lyall of Office Spots, a Diamond Certified Expert Contributor

DUBLIN − One of the biggest cleaning challenges faced by those with pets is removing hair from carpet and upholstery surfaces. Because pet hair forms a static bond with these surfaces, vacuum cleaners are typically ineffective at removing it, which is…Read More

Video: The Truth about Chemical Carpet Cleaners

With Jeff Yamaoka of Advanced Cleaning Systems Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: While many people are concerned about the health effects of chemical carpet cleaning products, this has as much to do with the procedure as the products themselves. Today we’re in San Francisco with Diamond Certified Expert…Read More

The Truth about Chemical Carpet Cleaning Products

By Jeff Yamaoka of Advanced Cleaning Systems Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − A common concern among Bay Area residents is whether the chemical agents in conventional carpet cleaning products pose a health hazard inside the home. However, few people realize that a more pertinent consideration is who is applying…Read More

Protecting Your Trees from Sun Damage

By Justin Greer of Western Tree Removal Specialists, a Diamond Certified Expert Contributor

It’s a little-known fact that trees are susceptible to getting sunburnt, which is why, as summer sets in, it’s important to identify vulnerable specimens on your property and implement protective measures. While any tree can be subject to sun damage…Read More

Video: How to Properly Brush Your Teeth

With Dr. Isaac Lin of Isaac Lin, DDS, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Everyone knows about the importance of brushing teeth, but not everyone is aware of the correct techniques. Today we’re in San Jose with Diamond Certified Expert Contributor Dr. Isaac Lin to learn how it’s done. Diamond Certified…Read More

How to Brush Your Teeth

By Dr. Isaac Lin of Isaac Lin, DDS, a Diamond Certified Expert Contributor

SAN JOSE − As a practice learned early in childhood, tooth brushing has become second nature for most of us. However, despite having done it their entire lives, a surprising number of people have never adopted correct brushing techniques. Here…Read More

Amie Prendergast: Relational Rewards

By James Florence, Diamond Certified Program Reporter

FREMONT − Following a career in the technology sector, Amie Prendergast switched gears to become a stay-at-home mom. Years later, when her husband, Pat, expressed a desire to switch from banking to a more service-oriented line of work, she knew exactly how…Read More

Video: A Common Cause of Garage Door Problems

With Pat Prendergast of Precision Door Services of the Bay Area, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: If your garage door won’t open or close, you might think there’s a major malfunction, but in many cases, the solution is quite simple. Today we’re in Fremont with Diamond Certified Expert Contributors Pat and Amie Prendergast to…Read More

How to Fix a Common Garage Door Issue

By Pat Prendergast of Precision Door Services of the Bay Area, a Diamond Certified Expert Contributor

FREMONT − A common scenario experienced by homeowners is a garage door that’s stuck in the open position, which is usually accompanied by a blinking overhead light and clicking sound. If you experience this, you may think you need to…Read More

Determining the Nature of Auto Paint Damage

By Snehal Shah of Auto Techies, a Diamond Certified Expert Contributor

FREMONT − When it comes to faded or otherwise damaged auto paint, most vehicle owners assume it’s an easy fix. In some cases, however, what appears to be minor paint damage is actually something more complex: damage to the clear…Read More

The Importance of Deep Cleaning Your Home

By Ernie Andrade of All Bright Maintenance Services, a Diamond Certified Expert Contributor

SAN JOSE − Whether you do your own house cleaning or contract the services of a professional, there are certain aspects of cleaning that can be easily overlooked. While visible surfaces tend to get cleaned on a regular basis, when…Read More

Video: Assessing the Cause of a Garage Door Malfunction

With Ryan Celeste of Doors on Demand, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: If you notice that your garage isn’t functioning properly, you’ll need to consider a few possible scenarios in order to pinpoint the root cause. Today we’re in Fremont with Diamond Certified Expert Contributor Ryan Celeste to learn more….Read More

Determining the Cause of a Garage Door Problem

By Ryan Celeste of Doors on Demand, a Diamond Certified Expert Contributor

FREMONT − There are numerous ways for a garage door to malfunction, and each exhibits a different symptom. Depending on the nature of the symptom you’re experiencing, it may be worthwhile to do some troubleshooting before calling a professional. If…Read More

Video: Timing Belt Replacement

With Dave Frank of Frank's Auto Service, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: Most people know the timing belt is a crucial engine component, but few are aware of what it actually does, or of the consequences that can occur if it breaks. Today we’re in Walnut Creek with…Read More

The Importance of Timing Belt Replacement

By Dave Frank of Frank's Auto Service, a Diamond Certified Expert Contributor

WALNUT CREEK − One of the most important auto maintenance services is having your engine’s timing belt replaced. This critical component controls the rotation of the camshafts, synchronizing the sequence of valves opening and closing with the up-and-down movement of…Read More

Video: New Rules for Smoke and CO Detectors

With Ricardo Valderrama of Bayhill Heat & Air, a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: If you’re a home or property owner, you’ll need to know about new rules in 2015 regarding smoke and carbon monoxide detectors. Today we’re in San Mateo with Diamond Certified Expert Contributor Ricardo Valderrama of Bayhill Heat…Read More

The Next Generation of Smoke and CO Detectors

By Ricardo Valderrama of Bayhill Heat & Air, a Diamond Certified Expert Contributor

SAN MATEO − On July 1, 2015, a new law will go into effect that aims to phase out conventional, battery-operated smoke and carbon monoxide detectors in favor of new, one-use-only models. Equipped with tamper-proof 10-year batteries, the new alarms…Read More

Video: Properly Sizing Your HVAC System

With Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: When planning to install a new heating & cooling system in your home, one of the most important considerations is making sure it’s the correct size. Today we’re in Livermore with Diamond Certified Expert Contributor Nick Hopper…Read More

The Importance of a Correctly-Sized HVAC System

By Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − When replacing your furnace or air conditioner, a crucial consideration is making sure the new system is correctly proportioned to your home’s needs. This is because when an HVAC system is improperly sized, the typical result is lowered…Read More

Nick Hopper: HVAC Versatility

By James Florence, Diamond Certified Program Reporter

LIVERMORE − In the fifteen years he’s been in the heating, ventilation and cooling field, Nick Hopper has been involved in almost every aspect of the industry. “I started out helping my dad, who was a residential installation tech, and…Read More

Video: Assessing Your Furnace Ducts

With Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If your home’s furnace ducts are more than 30 years old, it may be time to consider having them replaced. Today we’re in Menlo Park with Diamond Certified Expert Contributor Mike Rebholtz of Alternative Heating &…Read More

The Benefits of Air Duct Replacement

By Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − If you’re planning to replace your furnace, there’s a chance you may need to replace your air ducts as well. Due to a recent Title 24 mandate, Bay Area residents planning for furnace replacements are now required…Read More

Snehal Shah: High Gear

By James Florence, Diamond Certified Program Reporter

FREMONT − Even though Snehal Shah’s first career was in the high-tech industry, his passion has always been cars, so when an opportunity arose for him to get involved in the automotive field, he shifted things into high gear. “I…Read More

Ryan Celeste: A Door of Opportunity

By James Florence, Diamond Certified Program Reporter

FREMONT − Ryan Celeste began his professional life as a cable installer, but when the economic decline of the early 2000s left him unemployed, he found success in an unexpected place. “After the dot-com bubble burst, I was looking for…Read More

Ricardo Valderrama: Imported Expertise

By James Florence, Diamond Certified Program Reporter

SAN MATEO − Ricardo Valderrama was raised in the heating and cooling industry, so it didn’t take long for him to take up his family’s trade—an enterprise he began in his native country of Peru before fully realizing it in…Read More

Pat Prendergast: Customer Oriented

By James Florence, Diamond Certified Program Reporter

FREMONT − Pat Prendergast started his professional life in the financial industry, but over the course of time, he began to feel the desire for a change of pace. “After more than 25 years in banking, I decided I wanted…Read More

Mike Rebholtz: A Refreshed Career

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following a year spent living abroad, Mike Rebholtz returned home and started working in a trade that would furnish him with a lifelong career. “I had a buddy whose family lived in Aviano, Italy, right at the foot…Read More

Jeff Yamaoka: Advanced Expertise

By James Florence, Diamond Certified Program Reporter

SAN FRANCISCO − Jeff Yamaoka always figured he’d take over his father’s business one day, but rather than adopt a complacent mindset, he took the initiative to further advance his industry expertise. “My dad started Advanced Cleaning Systems Inc. in…Read More

Ernie Andrade: All the Bright Moves

By James Florence, Diamond Certified Program Reporter

SAN JOSE − When Ernie Andrade started cleaning homes and offices to support himself through college, he didn’t expect it would lead to a lifelong career. “During college, I needed a job with flexible hours to accommodate my class schedule,…Read More

Dr. Isaac Lin: A Positive Impact

By James Florence, Diamond Certified Program Reporter

SAN JOSE − Years ago, Isaac Lin was working toward a career in the medical profession when a chance venture into an adjacent field led to a permanent change in direction. “Late in college, I started interning at a clinic…Read More

Dave Frank: Automotive Legacy

By James Florence, Diamond Certified Program Reporter

WALNUT CREEK − Dave Frank was first introduced to the automotive trade through helping out at his father’s repair shop. Since assuming ownership of the family business, he’s now found himself on the other side of the learning curve, passing…Read More

Video: Troubleshooting Garage Door Issues

With Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: If your garage door isn’t functioning properly, there are a number of possible causes, some of which you can address yourself. Today we’re in Santa Clara with Diamond Certified Expert Contributor Malek Tamimi of Ace’s…Read More

Four Possible Causes of a Malfunctioning Garage Door

By Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

SANTA CLARA − If your garage door is malfunctioning, it’s likely due to one of four possible causes. The first two are issues you can fix yourself, whereas the second two require the assistance of a professional. 1. Disengaged emergency…Read More

Malek Tamimi: Doing the Math

By James Florence, Diamond Certified Program Reporter

SANTA CLARA − Like most college students, Malek Tamimi lacked the credentials or experience to land anything other than a run-of-the-mill job. Fortunately, thanks to a family connection, he was given an opportunity to improve his occupational status. “I was…Read More

Basic Septic System Maintenance

By Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

Due to a case of “out of sight, out of mind,” residential septic systems are often neglected. In some cases, homeowners will go for two or three decades without having their systems serviced, which is comparable to driving a car…Read More

Video: Maintaining Your Septic System

With Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: A septic system may be easy to ignore, but neglecting maintenance can result in adverse and expensive consequences. To learn more, we’re here in Healdsburg with Eric Hawley, vice president of Environmental Pump Services, speaking on…Read More

Blaine Cristando: Pumped

By James Florence, Diamond Certified Program Reporter

HEALDSBURG − After a decade in the waste removal business, Blaine Cristando had grown tired of working for big companies that didn’t care about customer service. So, when a friend suggested they go into business together, he was pumped about…Read More

How to Keep Spiders Out of Your Home

By David Osborn of Osborn Spray Service, a Diamond Certified Expert Contributor

DANVILLE − The warmer temperatures of spring and summer lead to an increase in insect, spider, and rodent activity, which is why homeowners need to be proactive about keeping these pests at bay. One common concern people have is how…Read More