Ryan Ackman: Pest Control Trendsetter
Gary Arrabito: Plumbing Professional
Dr. Alfred dela Cruz: Dental Humanitarian
Brian Folden: Real Estate Prodigy
Gary McCann: Landscape Leader
Tom MacDonald: Auto Sales Specialist
Donnie Gupton: Flooring Industry Innovator
Dr. Kusum Atraya: Dental Genius
John Bergh: Solar Sensation
Johnny Pope: Glass Guru
Tom Trago: Auto Body Artisan
Robert Meiswinkel: Master of Plaster
James Leale Jr.: RV Authority
Frans Cartwright: Water Heater Whiz
Joel Ledesma: Plumbing Paragon
Rodrigo Bejar: Carpet Cleaning Pro
Patrick McCarthy: Remodeling Trendsetter

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Do It Yourself Carpet Care

With Rodrigo Bejar of Heavenly Touch, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When a spill occurs on your home’s carpet, you can often prevent a stain by using basic household materials. Today, we’re in San Jose with Diamond Certified Expert Contributor Rodrigo Bejar of Heavenly Touch, to learn a…Read More

Correct Techniques for Removing a Carpet Stain

By Rodrigo Bejar of Heavenly Touch, a Diamond Certified Expert Contributor

SAN JOSE − If you find a stain on your carpet, your first inclination might be to apply a stain removal product. However, when attempting to remove a carpet stain, it’s more important to use the correct technique—if you don’t,…Read More

Rodrigo Bejar: An Exceptional Touch

By James Florence, Diamond Certified Program Staff

SAN JOSE − Rodrigo Bejar never planned to go into the carpet cleaning trade, but when an unexpected need arose at his family’s business, what started as a temporary fill-in led to a permanent profession. “My dad and brother-in-law started…Read More

Video: Controlling Your Remodeling Budget

With John Fraine of Building Solutions, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: If you’re planning on remodeling your home, you’ll need to know how to control your budget. Today, we’re in San Rafael with Diamond Certified Expert Contributor John Fraine of Building Solutions, to learn more. Diamond…Read More

Video: Style Considerations for Flooring

With Donnie Gupton of Precision Flooring, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When selecting a wood flooring product, many consumers are concerned about the durability of the finish, but that’s only one of the aspects to consider. Today, we’re in San Jose with Diamond Certified Expert Contributor Don Gupton…Read More

Aesthetic Attributes to Look for in a Flooring Product

By Donnie Gupton of Precision Flooring, a Diamond Certified Expert Contributor

SAN JOSE − When shopping for a flooring product, many consumers are concerned about the durability of the finish. However, even though finishes help preserve floors over the long term, they aren’t indestructible, so you should consider additional attributes that…Read More

Donnie Gupton: Flooring Precision

By James Florence, Diamond Certified Program Staff

SAN JOSE − Even though Donnie Gupton didn’t plan on getting involved with his family’s business, he later came to recognize it as an ideal opportunity. “My dad started this business when I was a kid, so I’ve been around…Read More

Video: Tips For an Affordable Remodeling Project

With Patrick McCarthy of McCarthy Design/Build, a Diamond Certified Expert Contributor

MILL VALLEY − Host, Sarah Rutan: When planning to remodel your home, there are a number of ways to save money without compromising quality. Today, we’re in Mill Valley with Diamond Certified Expert Contributor Patrick McCarthy of McCarthy Design/Build, to…Read More

Video: How to Prevent a Broken Sewer Pipe

With Joel Ledesma of Atlas Plumbing & Rooter, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: Avoiding costly sewer line repairs in the future often means taking proactive steps today. We’re in San Francisco with Diamond Certified Expert Contributor, Joel Ledesma of Atlas Plumbing & Rooter to learn how you can prevent sewer pipe…Read More

Video: Saving Water with Outdoor Irrigation

With Gary McCann of Modern Paving - South Bay, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: While water conservation is always important, it’s never more crucial than during times of drought. Today, we’re in San Jose with Diamond Certified Expert Contributor, Gary McCann of Modern Paving – South Bay, to learn…Read More

Video: Plaster: Replace or Restore?

With Robert Meiswinkel of RFJ Meiswinkel Company, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: If you have cracked or damaged plaster molding in your home, you may be considering having it replaced by drywall. Today we’re in San Francisco with Diamond Certified Expert Contributor, Robert Meiswinkel of RFJ Meiswinkel…Read More

The Benefits of Drip Irrigation

By Gary McCann of Modern Paving - South Bay, a Diamond Certified Expert Contributor

SAN JOSE − With the recent statewide drought, California residents have become increasingly concerned about water conservation, especially in terms of landscape irrigation. If you’re looking to reduce your water usage without compromising the health of your plants and trees,…Read More

Gary McCann: Paving Excellence

By James Florence, Diamond Certified Program Staff

SAN JOSE − After more than two decades in landscape construction, Gary McCann traces his initial involvement back to a simple attraction. “I just had a genuine interest in the industry,” he says. “I was fascinated by the trade and thought…Read More

How to Make the Most of Your Remodeling Project

By Patrick McCarthy of McCarthy Design/Build, a Diamond Certified Expert Contributor

MILL VALLEY − When remodeling a kitchen or other area of your home, it’s easy to become overly focused on the aesthetic aspects of the project. What many homeowners fail to realize, however, is that remodeling also provides an ideal…Read More

Patrick McCarthy: Hands-On

By James Florence, Diamond Certified Program Staff

MILL VALLEY − When asked how he got into construction, Patrick McCarthy cites the dual influence of a family connection and a natural inclination. “My brother and cousin were both contractors, and I started helping them during the summers while I…Read More

Video: How to Choose a Water Heater

With Frans Cartwright of Better Water Heaters, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When choosing a water heater, you’ll need to decide whether to install a conventional or tankless water model. Today we’re in San Jose with Diamond Certified Expert Contributor, Frans Cartwright of Better Water Heaters to…Read More

Considerations for Choosing a Water Heater

By Frans Cartwright of Better Water Heaters, a Diamond Certified Expert Contributor

SAN JOSE − When choosing a water heater for your home, you have two options: a conventional water heater or a tankless model. Before making your choice, it’s important to learn more about the costs and maintenance involved with each….Read More

Frans Cartwright: Recapturing Fulfillment

By James Florence, Diamond Certified Program Staff

SAN JOSE − After finding himself at a professional impasse, Frans Cartwright was considering his options when inspiration came from an unlikely source. “After several years as an engineer in the tech field, I started to feel unsatisfied with my…Read More

Video: The Benefits of Dental Implants

With Dr. Alfred dela Cruz of Alfred B. dela Cruz, DDS, a Diamond Certified Expert Contributor

SAN RAMON − Host, Sarah Rutan: For those with missing or damaged teeth, modern restorative dentistry can offer a variety of options. Today we’re in San Ramon with Diamond Certified Expert Contributor, Dr. Alfred dela Cruz to talk about the…Read More

The Benefits of Dental Implants

By Dr. Alfred dela Cruz of Alfred B. dela Cruz, DDS, a Diamond Certified Expert Contributor

SAN RAMON − When it comes to replacing missing teeth, the traditional method is to install a dental bridge, which utilizes the patient’s existing teeth to fill in the gap created by one or more absent ones. However, while a…Read More

Dr. Alfred dela Cruz: Helping Hands

By James Florence, Diamond Certified Program Staff

SAN RAMON − When asked how he came to be a dentist, Dr. Alfred dela Cruz cites the influence of a family member. “My uncle was a dentist, and he helped me and my sisters with dental work and braces,”…Read More

Getting to the Root of Sewer Pipe Damage

By Joel Ledesma of Atlas Plumbing & Rooter, a Diamond Certified Expert Contributor

SAN FRANCISCO − When it comes to preventing sewer problems, most people assume it’s a matter of not putting the wrong things down the toilet or sink drain. However, few realize that the primary cause of damage to a home’s…Read More

Joel Ledesma: A Fitting Career

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO − Whereas many people discover their life’s calling early on, for Joel Ledesma, finding his niche as a plumbing professional came at the end of a lengthy pursuit. “I used to have a lot of dead end jobs—at…Read More

Video: Maximizing Your Home’s Appeal

With Brian Folden of Fireside Realty, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: If you’re planning to sell a home, there are a number of steps you can take to maximize its appeal to potential buyers. Today, we’re in San Jose with Diamond Certified Expert Contributor Brain Folden…Read More

Proactive Measures for Selling a Home

By Brian Folden of Fireside Realty, a Diamond Certified Expert Contributor

SAN JOSE − When selling a home, proactive measures can go a long way toward facilitating a fast and lucrative transaction. Here are a few steps to consider: Perform inspections ahead of time. While it’s common for buyers to pay…Read More

Brian Folden: Fireside Success

By James Florence, Diamond Certified Program Staff

SAN JOSE − As the son of a real estate professional, Brian Folden didn’t need to look far when he started considering his own career pathway. “My dad has been in real estate since I was a kid, so I’ve…Read More

The Benefits of Plaster Restoration

By Robert Meiswinkel of Robert Meiswinkel, a Diamond Certified Expert Contributor

SAN FRANCISCO − Whether from water intrusion or old age, when plaster molding becomes damaged, homeowners often assume it’ll have to be replaced entirely. While a contractor may recommend tearing out the plaster and putting in drywall, there’s another option…Read More

Robert Meiswinkel: Master of Plaster

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO − As a third-generation plasterer, Robert Meiswinkel has had a hand in the plaster business (literally) from a young age. “My first encounter with plaster was at about five years old,” he recalls. “I remember putting my hand…Read More

Video: Considerations for Buying an Electric Car

With Tom MacDonald of Nissan Marin, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: Before purchasing an electric vehicle, you’ll want to first make sure it meets your transportation needs. Today we’re in San Rafael with Diamond Certified Expert Contributor, Tom MacDonald of Nissan Marin to learn more. Diamond Certified…Read More

Considerations for Buying an Electric Vehicle

By Tom MacDonald of Nissan Marin, a Diamond Certified Expert Contributor

SAN RAFAEL − Switching to an electric vehicle has many benefits, but one of the biggest is the low cost of ownership. Not only does owning an electric vehicle eliminate the need for gasoline and maintenance like oil changes, in…Read More

Tom MacDonald: Home on the Lot

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − When he started his first full-time job at a car dealership following high school, Tom MacDonald was no stranger to the lot; in fact, it was a setting he’d been acquainted with since childhood. “My grandfather and…Read More

Video: The Power of Rinsing

With Dr. Kusum Atraya of Kusum Atraya D.D.S., a Diamond Certified Expert Contributor

GILROY − Host, Sarah Rutan: While everyone understands the importance of brushing or flossing, few are aware of an additional, remarkably simple way, to augment oral hygiene. Today we’re in Gilroy with Diamond Certified Expert Contributor, Dr. Kusum Atraya of Gilroy…Read More

The Benefits of Rinsing After a Meal

By Dr. Kusum Atraya of Kusum Atraya, B.D.S., D.D.S., a Diamond Certified Expert Contributor

GILROY − Everyone knows the importance of brushing and flossing, but one aspect of oral hygiene that often gets overlooked is rinsing with water after eating. When food is present in the mouth, oral bacteria acts on that food to…Read More

Dr. Kusum Atraya: A Deliberate Decision

By James Florence, Diamond Certified Program Staff

GILROY − Like many teens on the cusp of adulthood, Kusum Atraya started to think more seriously about her future career while she was in high school. Through a combination of patient deliberation and paternal guidance, she was eventually able…Read More

Video: Options for Glass Products

With Johnny Pope of Old Town Glass, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: If you’re thinking about installing a new glass product in your home, you’ll first want to understand your options. Today we’re in Novato with Diamond Certified Expert Contributor, John Pope of Old Town Glass to learn…Read More

Differentiating Glass Types

By Johnny Pope of Old Town Glass, a Diamond Certified Expert Contributor

NOVATO − While it may seem straightforward from an outsider’s perspective, the glass industry is actually extremely complex and involves several different product styles and applications. Here are a few of the major classifications into which most glass installations fall:…Read More

Johnny Pope: Top Glass

By James Florence, Diamond Certified Program Staff

NOVATO − Despite being the son of a glass industry professional, Johnny Pope had no intention of following in his father’s footsteps, opting instead to work in the financial sector. Following a minor career setback, however, what was supposed to…Read More

Video: Preparing Your RV for a Road Trip

With James Leale Jr. of Leale's Fleet & RV Center, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When planning an extended road trip in a RV, there are a few steps that you can take to ensure a smooth journey. Today we’re in San Jose with Diamond Certified Expert Contributor Jim Leale…Read More

Getting Your RV Ready for the Road

By James Leale Jr. of Leale's Fleet & RV Center, a Diamond Certified Expert Contributor

SAN JOSE − When preparing for an extended RV trip, in addition to getting packed and mapping out your trajectory, you’ll need to make sure your vehicle is road-ready. Since motorhomes often sit for long intervals between uses, conducting a…Read More

James Leale Jr.: Mobile Home Improvement

By James Florence, Diamond Certified Program Staff

SAN JOSE − For James Leale Jr., becoming an RV service and repair specialist was part of the gradual evolution of his family’s automotive business. “When my dad originally started this business in 1963, it was a general transmission and…Read More

Video: Rodent Trap Safety

With Ryan Ackman of Greenbelt Pest Control, Inc., a Diamond Certified Expert Contributor

COTATI − Host, Sarah Rutan: When it comes to dealing with a pest problem, those with children or pets can benefit from this helpful, safety tip. Today, we’re in Cotati with Diamond Certified Expert Contributor Ryan Ackman of Greenbelt Pest Control, to learn…Read More

How to Keep Rodents Out of Your Garage

By Ryan Ackman of Greenbelt Pest Control, Inc., a Diamond Certified Expert Contributor

COTATI − When it comes to keeping your home rodent-free, it’s best to take a preventative approach. One often-overlooked aspect in this regard is restricting rodent access to a common entry point: the garage. Rodents often enter garages through gaps…Read More

Ryan Ackman: Green Ambition

By James Florence, Diamond Certified Program Staff

COTATI − For Ryan Ackman, the decision to found an independent pest control company was chiefly motivated by a passion for environmental stewardship. “Within a few years of working for a locally-owned pest control business, I started gaining an interest…Read More

Video: Unclogging a Garbage Disposal

With Gary Arrabito of Gotelli Plumbing Company, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: If your garbage disposal is clogged, there’s one thing you can do before calling in a professional. Today we’re in San Rafael with Diamond Certified Expert Contributor Gary Arrabito of Gotelli Plumbing Company to learn…Read More

How to Unclog a Garbage Disposal

By Gary Arrabito of Gotelli Plumbing Company, a Diamond Certified Expert Contributor

SAN RAFAEL − One of the most common plumbing problems in the kitchen is a clogged or jammed garbage disposal. While you may assume this requires the assistance of a plumber, in many cases, you can easily resolve the problem…Read More

Gary Arrabito: A Sense of Accomplishment

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − When Gary Arrabito found himself faced with a big responsibility at a young age, he knew his next move would be to establish himself in a steady profession. Fortunately, through the help of a family connection, he…Read More

Video: How to Polish Out a Scratch on Your Car

With Tom Trago of Anchor Auto Body, a Diamond Certified Expert Contributor

SUNNYVALE − Host, Sarah Rutan: If you’ve got an unsightly scratch on your car, getting rid of it may be easier than you think. Today we’re in Sunnyvale with Diamond Certified Expert Contributor, Tom Trago of Anchor Auto Body to learn more….Read More

How to Polish Out a Minor Scratch on Your Car

By Tom Trago of Anchor Auto Body, a Diamond Certified Expert Contributor

SUNNYVALE − If your car’s exterior gets scratched, you may think the only solution is to repaint the area. However, when it comes to minor surface scratches, most can simply be polished out. An easy way to determine if a…Read More

Tom Trago: Anchor Aweigh

By James Florence, Diamond Certified Program Staff

SUNNYVALE − Like many automotive professionals, Tom Trago’s relationship with cars began with an early interest and gradually grew into something bigger. “Cars have always been a part of my life,” he affirms. “I started taking auto mechanic classes in…Read More

Video: Solar Panel Efficiency

With John Bergh of Sun Metrics, a Diamond Certified Expert Contributor

DAVIS − Host, Sarah Rutan: If you’re thinking about installing a solar energy system, it’s important to understand the importance of panel efficiency. Today, we’re in Davis with Diamond Certified Expert Contributor John Bergh of Sun Metric, to learn more. Diamond Certified Expert…Read More

The Importance of Solar Panel Efficiency

By John Bergh of Sun Metrics, a Diamond Certified Expert Contributor

DAVIS − When installing solar, it’s important to consider not only your current energy needs, but your future needs as well. Are you planning to install a pool one day? Are you thinking about purchasing an electric car? Whether or…Read More

John Bergh: Skill Synergy

By James Florence, Diamond Certified Program Staff

DAVIS − Having acquired a number of practical skills in his early life, John Bergh was surprised to find an industry where he could incorporate them all. “Growing up in the Clarksburg/Yolo County area, I used to help my dad…Read More

Video: Practical Guidelines for Selling Your Home

With Marc Guay of Marc Guay of Coldwell Banker, a Diamond Certified Expert Contributor

BERKELEY − Host, Sarah Rutan: When it comes to selling a home, there are a few practical guidelines to take to ensure a successful outcome. Today we’re in Berkeley with Diamond Certified Expert Contributor, Marc Guay of Coldwell Banker to learn more. Diamond Certified…Read More

Avoiding Common Seller Mistakes in Real Estate

By Marc Guay of Marc Guay of Coldwell Banker, a Diamond Certified Expert Contributor

BERKELEY − When it comes to selling a home, several factors can affect the success of the outcome, which is why it’s a good idea for sellers to educate themselves about the process. By avoiding common mistakes, sellers can greatly…Read More

Marc Guay: A Firmer Foundation

By James Florence, Diamond Certified Program Staff

BERKELEY − After more than a decade working in auto sales, Marc Guay decided he needed to transition into something that would provide a firmer foundation. “I got into car sales while I was in college and spent my 20s selling…Read More

Video: Identifying and Treating for Dry Wood Termites

With Dave Roe of Leading Edge Pest Management, a Diamond Certified Expert Contributor

PLEASANT HILL − Host, Sarah Rutan: If you discover drywood termites in your home, you’ll want to know the most effective way to eliminate them. Today, we’re in Pleasant Hill with Diamond Certified Expert Contributor, Dave Roe of Leading Edge Pest Management…Read More

How to Identify and Treat for Drywood Termites

By Dave Roe of Leading Edge Pest Management, a Diamond Certified Expert Contributor

PLEASANT HILL − If you occasionally see small piles of tiny pellets on countertops or window frames in your home, you may wonder how sand got there. Bad news: it isn’t sand; it’s drywood termite pellets, and they’re a cause…Read More

Dave Roe: Living on the Edge

By James Florence, Diamond Certified Program Staff

PLEASANT HILL − After years of handling everything from construction to pest control, Dave Roe decided to simplify things by narrowing his company’s focus to termite control. When it came time to think of a name for his revamped business,…Read More

Video: Helpful Tips for your Drip System

With Greg Baker of Valley Oak Landscaping , a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If you have a drip irrigation system on your property, you may benefit from a few helpful tips. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Greg Baker of Valley Oak Landscaping to learn more….Read More

Protecting Your Drip Irrigation System

By Greg Baker of Valley Oak Landscaping, a Diamond Certified Expert Contributor

SANTA ROSA − In response to the drought conditions that California is currently facing, many Bay Area residents are converting their existing water sprinkler systems to drip irrigation. While this is a great water-saving measure, a critical yet often overlooked…Read More

Greg Baker: A Natural Inclination

By James Florence, Diamond Certified Program Staff

SANTA ROSA − Greg Baker’s first clue that he had a future as a landscaping professional was that he was the only kid he knew who actually enjoyed doing yard work. “When I was growing up, my parents had a…Read More

Video: Real Estate Contingencies Explained

With Dallas Hom of Dallas D. Hom, Realtor, a Diamond Certified Expert Contributor

DUBLIN − Host, Sarah Rutan: If you’re planning to purchase a home, you want to familiarize yourself with the various steps of the buying process. Today we’re in Dublin with Diamond Certified Expert Contributor, Dallas D. Hom of  United Brokers Real Estate to learn about real estate contingencies….Read More

Real Estate Contingencies: The Basics

By Dallas Hom of Dallas D. Hom, Realtor, a Diamond Certified Expert Contributor

DUBLIN − If you’re a first-time homebuyer, one of the most important things you’ll need to know is the concept of contingencies. When a seller accepts an offer from a buyer, the buyer gives the seller a good faith deposit,…Read More

Dallas Hom: A Real Change of Pace

By James Florence, Diamond Certified Program Staff

DUBLIN − With a well-established career in the technology field, the last thing Dallas Hom could have expected was to end up in real estate, but when he found himself seeking a change of pace, it turned out to be…Read More

Maintaining Control of Your Remodeling Budget

By John Fraine of Building Solutions, a Diamond Certified Expert Contributor

SAN RAFAEL − When taking on a major remodeling project, one of the most important things to do is maintain control over the disbursement of your investment dollars. Fortunately, there are a number of ways to make sure this happens….Read More

John Fraine: Building Knowledge

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − Long before he was the owner of a respected design/build firm, John Fraine discovered his passion for construction while participating in a charitable venture. “As a teenager, I volunteered with my church youth group during the summer…Read More

Video: Communication with your Auto Technician

With Glen Poy-Wing of Oakland Auto Works, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: When it comes to solving a car problem, the information provided by the vehicle owner can make a significant impact. Today we’re in Oakland with Diamond Certified Expert Contributor, Glen Poy-Wing of Oakland Auto Works to learn more….Read More

Improve the Diagnostic Process with Good Communication

By Glen Poy-Wing of Oakland Auto Works, a Diamond Certified Expert Contributor

OAKLAND − When your vehicle starts making unusual sounds or acting strangely, your first inclination should be to schedule a diagnostic appointment with your local auto repair shop. While a technician will typically be able to resolve the issue, you…Read More

Glen Poy-Wing: An Unexpected Education

By James Florence, Diamond Certified Program Staff

OAKLAND − As a young man living in Trinidad and Tobago, the last thing Glen Poy-Wing expected when he took his car in for maintenance was to receive a crash course in auto repair. “My uncle owned an auto repair…Read More

Video: The Two Sides of Staging a Home

With Tori Atwell of Alain Pinel Realtors, a Diamond Certified Expert Contributor

LOS ALTOS − Host, Sarah Rutan: Whether you’re in the process of buying or selling a home, when it comes to staging, it’s important to know both sides of the story. Today, we’re in Los Altos with Diamond Certified Expert Contributor Tori Atwell…Read More

How to Start (or Avoid) a Bidding War

By Tori Atwell of Alain Pinel Realtors, a Diamond Certified Expert Contributor

LOS ALTOS − It should come as no surprise that homes that sell for the highest prices are the most attractive to buyers. That’s why, if you’re a seller, you’ll want to use every available tool and technique to boost…Read More

Tori Atwell: Licensed to Sell

By James Florence, Diamond Certified Program Staff

LOS ALTOS − When asked how she got into the real estate industry, Tori Atwell recounts an amusing story from her college years. “I had a friend who was planning to take a real estate licensing prep course,” she remembers….Read More

Video: Understanding Your Dashboard Lights

With Larry Moore of Larry's AutoWorks, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Host, Sarah Rutan: When one of your car’s dashboard lights come on, it’s important to understand what they mean. Today we’re in San Jose with Diamond Certified Expert Contributor, Larry Moore of Larry’s AutoWorks to learn more. Diamond Certified Expert…Read More

Critical Dashboard Warning Lights to Know

By Larry Moore of Larry's Autoworks, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Many drivers are unfamiliar with what the various lights on their cars’ dashboards mean. While it can take a concerted effort to learn what each individual light signifies, at the very least, you should familiarize yourself with…Read More

Larry Moore: Re-Refining Success

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW − When asked his favorite part of being the owner of Larry’s AutoWorks, Larry Moore expresses the satisfaction he derives from making sure his customers’ cars are reliable for the long term. “It’s very gratifying to get a…Read More

Video: Maximizing the Value of Your Totaled Car

With Rich Lezcano of Simply Superior Auto Body, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: In the unfortunate event that your car is totaled, it’s important to know how to maximize its insurance value. Today we’re in Concord with Diamond Certified Expert Contributor, Rich Lezcano of Simply Superior Auto Body to learn…Read More

How to Get the Most Value for Your Totaled Car

By Rich Lezcano of Simply Superior Auto Body, a Diamond Certified Expert Contributor

CONCORD − Following an accident, an insurance company may deem a car to be “totaled,” which means they reimburse the owner for its cash value rather than repair it. The problem is, it’s not unusual for an insurer to value…Read More

Rich Lezcano: An Unexpected Calling

By James Florence, Diamond Certified Program Staff

CONCORD − While many automotive professionals get into the industry with full intent, for Rich Lezcano, it was anything but expected. It all started when he was a college student working at a bicycle shop in Lafayette. “One morning, a…Read More

Video: Additional Protection for Your Eyes

With Stella Inciarte of Precision Eyecare Centers, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Host, Sarah Rutan: With the amount of time that we spend looking at our phone, computer, and T.V. screens, it’s important to consider the impact on one’s vision. Today, we’re in Mountain View with Diamond Certified Expert Contributor Stella Inciarte…Read More

The Benefits of Blue Blocking Lenses

By Stella Inciarte of Precision Eyecare Centers, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Everyone knows about the harmful effects of ultraviolet light on eye health, but there’s another type of light that represents a growing concern: blue light. While produced naturally by the sun, it’s the artificial sources of blue…Read More

Stella Inciarte: An Eye for Fashion

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW − While she had originally planned to pursue a career in fashion design, Stella Inciarte instead found herself working in the vision care field. However, despite its seeming dissimilarity, she says her current vocation gives her ample opportunities…Read More

Video: Treating Fire Blight in Trees

With John Gingrich of Gingrich Horticulture Service, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: An important part of caring for trees on your property is identifying and treating disease. Today we’re in Concord with Diamond Certified Expert Contributor John Gingrich of Gingrich Horticulture Service to hear about one disease commonly…Read More

Fire Blight: The Basics

By John Gingrich of Gingrich Horticulture Services, a Diamond Certified Expert Contributor

CONCORD − Fire blight is a growing concern among Bay Area property owners. It’s a bacterial disease that affects both ornamental and fruiting varieties of pear and apple trees (along with several other closely-related plants), and it’s so named because…Read More

John Gingrich: Plant Doctor

By James Florence, Diamond Certified Program Staff

CONCORD − From an early age, John Gingrich knew he wanted to be in a profession that would allow him to spend his days outside, working with plants and nature. While he assumed this would mean a career in landscaping,…Read More

Video: Ways to Maximize Fuel Economy

With Wayne Pentecost of Wayne & Son's Automotive Repair, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: An important part of owning your vehicle is learning how to maximize your gas mileage. Today, we’re in Santa Rosa with Brett Pentecost of Wayne & Son’s Automotive Repair, to learn more. Brett Pentecost: As a consumer, there’s several…Read More

Little-Known Factors that Affect Fuel Economy

By Wayne Pentecost of Wayne & Son's Automotive Repair, LLC, a Diamond Certified Expert Contributor

SANTA ROSA − Most people know tire pressure can affect fuel economy, but there are several lesser-known factors that can have an equally significant impact. One of these is the condition of your engine air filter. When an air filter…Read More

Wayne Pentecost: Like Father, Like Sons

By James Florence, Diamond Certified Program Staff

SANTA ROSA − Like many automotive professionals, Wayne Pentecost started working on cars at an early age. However, in addition to being an extension of his personal interests, his primary motivation came from a sense of responsibility. “I did my…Read More

Video: Misconceptions about Tune-Ups

With Sean Cinelli of Rising Sun Automotive, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: If you’re thinking of bringing your car in for a tune up, you may be in for surprise. Today we’re in San Rafael with Diamond Certified Expert Contributor, Sean Cinelli of Rising Sun Automotive to learn more. Diamond…Read More

Tune-Ups vs. Service Intervals

By Sean Cinelli of Rising Sun Automotive, a Diamond Certified Expert Contributor

SAN RAFAEL − Many vehicle owners are under the impression that their cars need regular tune-ups, but this is actually a misconception. In reality, tune-ups don’t even exist anymore—they’ve long since been replaced by “service intervals,” such as the 60,000-…Read More

Sean Cinelli: Eyes on the Prize

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − While many changes take place over the course of one’s life, for Sean Cinelli, one thing has always remained: a passion for cars. “I’ve been in love with the automobile for as long as I can remember,”…Read More

How to Clean a Spill on Your Carpet

By Alfred Gelacio of Go Green Restoration Cleaning, a Diamond Certified Expert Contributor

CAMPBELL − When a spill occurs on your carpet, it’s important to address it promptly to prevent stains. However, in addition to reacting quickly, it’s equally important to use the proper cleaning methodology. The first thing you should do when…Read More

Alfred Gelacio: A Balanced Life

By James Florence, Diamond Certified Program Staff

CAMPBELL − After leaving his job in restaurant management for a career in financial services, Alfred Gelacio thought his future was secure…that is, until hard times hit his industry. While mulling over his options on what to do next, Alfred…Read More

Video: How to Speed Up the Moving Process

With Pedro Hermosillo of Pedro's Moving Services, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: If you’re planning for a move, there are a few things you can do to make the process more efficient. Today, we’re in San Francisco with Diamond Certified Expert Contributor, Adrian Mendoza of Pedro’s Moving Services…Read More

Tips for a More Efficient Move

By Pedro Hermosillo of Pedro's Moving Services, Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − Let’s face it: moving is never easy. From packing boxes to filling out “change of address” forms, it’s an enterprise that involves numerous details and unforeseen complications. However, when preparing for a move, there are plenty of…Read More

Pedro Hermosillo: Self-Made Mover

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO − Like many business owners in the moving industry, Pedro Hermosillo started out small, delivering furniture to local craigslist customers out of his pickup truck. “It was just something I started doing on the side to make extra…Read More

Video: Measuring for a New Refrigerator

With Mike Patterson of Martin & Harris Appliances, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: When planning to purchase a new refrigerator, its important to first measure the space. Today we’re in San Rafael with Diamond Certified Expert Contributor, Mike Patterson of Martin & Harris Appliances to learn more. Diamond Certified…Read More

How to Measure Space for an New Appliance

By Mike Patterson of Martin & Harris Appliances, a Diamond Certified Expert Contributor

SAN RAFAEL − When purchasing a new stove or refrigerator, many homeowners mistakenly assume these types of appliances come in standard sizes. In reality, appliance sizes can vary considerably, so before you visit your local retailer, it’s important to measure…Read More

Mike Patterson: Appliance Ace

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − Mike Patterson was pursuing a career in the wine industry when a series of casual interactions led him to an entirely different profession. “Many years ago, I was part of a group of guys that met regularly…Read More

The Importance of Hiring an Experienced Piano Mover

By John McGee of Golden Gate Moving Co., a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Almost any moving company will tell you they can move a piano, but due to the potential intricacies involved, it’s important to choose a mover that has ample experience in this particular area. For example, while…Read More

John McGee: A Natural Move

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − While most people leave high school still unsure of what career they want to pursue, for John McGee, going to work for his family’s business was a natural move. “My father started Golden Gate Moving Co….Read More