Paul Byer: Carpet Connoisseur
Charles Lee: Concrete Connoisseur
Leigh Marymor: Plumbing Pioneer
Jack Benning: Granite Guru
Hany Louis: King of Tile
Alan Kaiser: Building Fulfillment
Dr. Michael Ottati: Optometric Visionary
Theresa Peterson: Cleaning Industry Innovator
Brian Waskow: Heating and Cooling Specialist
Louise Leff: Landscape Leader
Dan Yorke: Hardwood Aficionado
Michal Gerard: Construction Connoisseur
Justin Eaglin: Security Specialist
Victor Morales: Plumbing Prodigy
Barbara Ragsdale: Electrical Personality
Terry Powell: Tree Service Trendsetter
John Poulet: Auto Authority
Scott Powers: Born to Design

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Importance of Drying Time

With John Molloy of John Molloy Painting, a Diamond Certified Expert Contributor

FAIRFAX − Host, Sarah Rutan: When it comes to painting your home, its important to allow ample drying time. Today, we’re in Fairfax with Diamond Certified Expert Contributor, John Molloy of John Molloy Painting to learn why. Diamond Certified Expert…Read More

Video: Differentiating Countertops

With Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: If you’re planning on installing new counter tops, you’ll want to know the differences between natural and man-made products. Today we’re in Concord with Diamond Certified Expert Contributor Jack Benning of Golden State Granite to…Read More

The Hard Truth about Manufactured Stone Products

By Jack Benning of Golden State Granite, a Diamond Certified Expert Contributor

CONCORD − When choosing new kitchen counters, many consumers want to know what’s better: a natural product such as granite or marble, or a manufactured product like Caesarstone or Cambria. While there are pros and cons to either option, a…Read More

Jack Benning: Granite Ambition

By James Florence, Diamond Certified Program Staff

CONCORD − With his background in general construction, Jack Benning says his transition into selling and installing stone products was a gradual process. “Granite really came into its own as a home remodeling product back in the early ’90s. A…Read More

Video: Proper Tree Maintenance

With Terry Powell of Terry’s Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: In caring for your landscape, its important to know how to properly prune your trees. Today we’re in Livermore with Diamond Certified Expert Contributor Terry Powell of Terry’s Tree Service to learn more. Diamond Certified…Read More

The Benefits of Proper Tree Maintenance

By Terry Powell of Terry's Tree Service, Inc., a Diamond Certified Expert Contributor

LIVERMORE − The upkeep of trees on a property is an important yet often overlooked aspect of home maintenance. In addition to having their health periodically assessed by a professional, you should keep your trees well-trimmed via regular pruning and…Read More

Terry Powell: Early Entrepreneur

By James Florence, Diamond Certified Program Staff

LIVERMORE − While many children get their first taste of the vocational realm by performing yard work around their neighborhoods, for Terry Powell, it became a genuine entrepreneurial enterprise. “When I was about seven years old, I started doing chores…Read More

Video: Landscape Lighting

With Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: If you’re considering adding lighting to your landscape, there are a few things you will want to consider. Today we’re in Petaluma with Diamond Certified Expert Contributor Louise Leff of Leff Landscape Associates to learn…Read More

Utilizing Landscape Lighting

By Louise Leff of Leff Landscape Associates, Inc., a Diamond Certified Expert Contributor

PETALUMA − If you’re looking for a way to enhance the beauty and functionality of your outdoor living space, try adding landscape lighting. If most of the time you spend outdoors is limited to the daylight hours, landscape lighting can…Read More

Louise Leff: A Blooming Success

By James Florence, Diamond Certified Program Staff

PETALUMA − Before she was professionally designing and installing landscapes, Louise Leff was just another college student in search of a vocational direction. “The only thing I was sure of was that I wanted to work outside,” she remembers. “To…Read More

Video: Alternative to Wood – Luxury Vinyl Tile

With Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: If you’re planning on installing new floors, you’ll want to consider the benefits of luxury vinyl tile. Today we’re in Danville with Diamond Certified Expert Contributor Paul Byer of First Choice Abbey Carpet to learn…Read More

Luxury Vinyl Tile: An Alternative to Wood Flooring

By Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − With its aesthetic beauty and longevity of performance, it’s no surprise that natural hardwood continues to be a popular flooring option with Bay Area homeowners. However, like many natural products, a wood floor requires a fair amount of…Read More

Paul Byer: First Choice for Success

By James Florence, Diamond Certified Program Staff

DANVILLE − When asked how he originally got into the flooring industry, Paul Byer traces his introduction to an incidental interaction. “While in college, I sat next to a guy whose father owned a floor covering store,” he recalls. “He…Read More

Video: Refinishing Your Floor

With Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: To keep your hardwood floors looking their best, its important to refinish them on a routine basis. Today, we’re in Danville with Diamond Certified Expert Contributor Dan Yorke of Danville Hardwood Company to learn more….Read More

A Simple Way to Maintain Your Hardwood Floors

By Dan Yorke of Danville Hardwood Company Incorporated, a Diamond Certified Expert Contributor

DANVILLE − While most homeowners understand the importance of refinishing their hardwood floors, some don’t realize that if they have their floors refinished too often, they’re actually doing more harm than good. By combining routine cleaning and periodic professional service,…Read More

Dan Yorke: A Hardwood Life

By James Florence, Diamond Certified Program Staff

DANVILLE − When Dan Yorke decided to expand his carpeting business to include hardwood flooring, he saw it as a lucrative opportunity to benefit from a growing trend. What he didn’t realize, however, is just how challenging the endeavor would…Read More

Video: Importance of Using the Right Cleaning Products

With Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan: When hiring a cleaning company, its important to ask them what type of products they use. Today, we’re in Fremont with Diamond Certified Expert Theresa Peterson to learn why. Diamond Certified Expert Contributor, Theresa Peterson:…Read More

The Importance of Properly Cleaning Sensitive Surfaces

By Theresa Peterson of Quality Cleaning Maid to Order, a Diamond Certified Expert Contributor

FREMONT − Many modern homes contain high-end surfaces such as marble, travertine, true hardwood and bamboo. While these surfaces are known for their aesthetic beauty, they’re also extremely sensitive, which makes them susceptible to damage caused by improper cleaning methods….Read More

Theresa Peterson: A Clean Start

By James Florence, Diamond Certified Program Staff

FREMONT − Theresa Peterson was juggling a full-time career and a family when she realized that something had to give. “I was working 15-hour days at a corporate job, which meant someone else was raising my kids,” she remembers. “One…Read More

The Importance of Key Control

By Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − A crucial part of ensuring the security of your home or business is establishing key control—that is, knowing who has access to your property. When moving into a new home or business space, one of the first things…Read More

Justin Eaglin: Continuing Education

By James Florence, Diamond Certified Program Staff

HAYWARD − Like many industries in which technological advancements rapidly replace outdated methods and products, the locksmith trade requires due diligence on the part of professionals who wish to stay current with the ongoing progress of the field. One would be…Read More

Video: Options for Rekeying Your Home

With Justin Eaglin of Foothill Locksmiths, Inc., a Diamond Certified Expert Contributor

HAYWARD − Host, Sarah Rutan: When it comes to the safety of your home, you’ll need to consider the importance of rekeying. Today, we’re in Hayward with Diamond Certified Expert Contributor Justin Eaglin of Foothill Locksmiths to hear more. Diamond…Read More

Video: Caring for your Plumbing Fixtures

With Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: An important part of maintaining your home’s plumbing fixtures is to know what not to dispose of. Today we’re in San Leandro with Diamond Certified Expert Contributor Victor Morales of Gladiator Rooter & Plumbing…Read More

Avoiding Problems with Toilets and Garbage Disposals

By Victor Morales of Gladiator Rooter & Plumbing, a Diamond Certified Expert Contributor

SAN LEANDRO − While plumbing fixtures such as toilets and garbage disposals offer convenient ways to dispose of refuse, it’s important to know a few usage guidelines so you can avoid potential problems. One of particular importance is knowing what…Read More

Victor Morales: Up for the Challenge

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − After spending just five years working in the plumbing industry, Victor Morales felt he was ready to take things to the next level, so he obtained his state license and co-founded Gladiator Rooter & Plumbing with his…Read More

Video: Controlling Groundwater Around Your Home

With Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − Host, Sarah Rutan: In caring for your property, it’s important to control groundwater to prevent damage to your home. Today, we’re in Soquel with Diamond Certified Expert Michal Gerard of Michal Gerard Construction to learn more. Diamond Certified…Read More

The Importance of Controlling Groundwater

By Michal Gerard of Michal Gerard Construction, a Diamond Certified Expert Contributor

SOQUEL − One of the most overlooked sources of potential damage to a home is inadequate soil drainage. When water is allowed to collect around the perimeter of a home, it can lead to numerous problems, including foundation settlement, termite…Read More

Michal Gerard: A Bigger Wave

By James Florence, Diamond Certified Program Staff

SOQUEL − While many contractors first get involved with the trade because of an interest in the work or to follow in their parents’ footsteps, Michal Gerard says his initial motivation was to fund his primary passion: surfing. “As a…Read More

Video: Choosing the Right Appliances

With Scott Powers of Altera Design Kitchen & Bath, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: When remodeling your kitchen, you’ll want to be sure to select appliances that fit your family’s needs. Today, we’re in Walnut Creek with Diamond Certified Expert Contributor Scott Powers of Altera Design & Remodeling to…Read More

How to Choose New Appliances for a Kitchen Remodel

By Scott Powers of Altera Design Kitchen & Bath, a Diamond Certified Expert Contributor

WALNUT CREEK − When remodeling a kitchen, most homeowners take the opportunity to purchase new appliances that match their new spaces. However, while this can be an exciting part of the remodeling process, many people fail to take practical considerations…Read More

Scott Powers: Born to Design

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − While many interior designers develop an interest for the field later in life, for Scott Powers, it was simply second nature. “As a kid, I used to do things like rearrange the living room furniture and argue with…Read More

Video: Water Conservation Tips for your Home

With Leigh Marymor of The Lunt Marymor Company, a Diamond Certified Expert Contributor

EMERYVILLE − Host, Sarah Rutan: Every year, we use thousands of gallons of water on our homes. Today, we’re in a San Francisco Bay Area condo with Diamond Certified Expert Contributor Leigh Marymor of The Lunt Marymor Company to learn…Read More

How to Save Water in Your Home

By Leigh Marymor of The Lunt Marymor Company, a Diamond Certified Expert Contributor

EMERYVILLE – It’s important for California homeowners to be proactive about saving water, particularly during times of drought. By taking a few simple measures, you can minimize the amount of water that’s wasted in your home. One of the most…Read More

Leigh Marymor: Pipes and Pictographs

By James Florence, Diamond Certified Program Staff

EMERYVILLE − As renowned as Leigh Marymor has become after 30 years in the Bay Area plumbing industry, he’s garnered an even more prominent reputation in the field of archeology. “I have an avocational passion for rock art research, which…Read More

Droughts and Drip Irrigation

By Alan Kostelnik of Gardens of the Wine Country, a Diamond Certified Expert Contributor

SANTA ROSA – To be good citizens, Governor Jerry Brown has asked us to cut back on our water usage by 20 percent. It’s a fact that we won’t save that 20 percent by running our dishwashers, washing machines or…Read More

Video: Proper Stone, Tile & Grout Maintenance

With Hany Louis of The Tile & Grout King, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: To ensure the longevity of your stone, tile and grout, its important to know how to properly care for and maintain it. Today, we’re in Santa Clara with Diamond Certified Expert Contributor Hany Louis…Read More

The Importance of Resealing Tile

By Hany Louis of The Tile & Grout King Inc., a Diamond Certified Expert Contributor

SANTA CLARA − A common misconception about tile is that once it’s installed, the only maintenance required is regular surface cleaning. However, when it comes to tile materials like stone, porcelain and ceramic, an important additional step is continuous resealing….Read More

Hany Louis: Tile Royalty

By James Florence, Diamond Certified Program Staff

SANTA CLARA − The son of a general contractor, Hany Louis has been immersed in the construction and remodeling trades since childhood. When it came time for him to choose his own professional path, however, he decided on an industry…Read More

Video: Maintaining Your HVAC System

With Brian Waskow of Walnut Creek Heating & Air Conditioning, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: When it comes to maintaining your HVAC, its best to practice being proactive vs. reactive. Today, we’re in Concord with Diamond Certified Expert Contributor Brian Waskow of Walnut Creek Heating & Air Conditioning to learn…Read More

The Benefits of Proactive HVAC Maintenance

By Brian Waskow of Walnut Creek Heating & Air Conditioning, a Diamond Certified Expert Contributor

WALNUT CREEK − Whether in regard to your car, home or personal health, it’s always better to be proactive rather than reactive about maintenance. When it comes to your home’s heating and cooling system, a great way to exercise proactivity…Read More

Brian Waskow: Career 2.0

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − For most people, retirement means the end of a career, but for Brian Waskow, it was also the beginning of another. “I had a ‘20 years and out’ deal working as a refrigeration mechanic for the plumbing…Read More

Video: Preventing Concrete Stains

With Charles Lee of California Concrete - Pump Pros, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Since concrete is a porous material, it is prone to stains from liquids such as motor oil. Today, we’re in Antioch with Diamond Certified Expert Contributor Charles Lee of California Concrete – Pump Pros to learn…Read More

How to Protect Your Concrete

By Charles Lee of California Concrete - Pump Pros, a Diamond Certified Expert Contributor

ANTIOCH − Many people don’t realize that even though concrete is a hard, sturdy product, it’s also extremely porous. Because it readily absorbs liquids, concrete areas such as driveways and patios are susceptible to staining by everything from motor oil…Read More

Charles Lee: Concrete Ambition

By James Florence, Diamond Certified Program Staff

ANTIOCH − In his former career as a restaurateur, Charles Lee made a name for himself by building restaurants from the ground up. What he didn’t realize, however, is that this vocation would later serve as the catalyst for an…Read More

Video: Advantages of LED Lighting

With Barbara Ragsdale of Knights' Electric Inc., a Diamond Certified Expert Contributor

WINDSOR − Host, Sarah Rutan: If you’re planning on updating the lighting in your home, you’ll want to consider the advantages of LED lighting. Today, we’re in Windsor with Diamond Certified Expert Contributor Barbara Ragsdale of Knights’ Electric to hear more….Read More

The Benefits of LED Lighting

By Barbara Ragsdale of Knights' Electric, Inc., a Diamond Certified Expert Contributor

WINDSOR − If you’re still using incandescent bulbs to light your home, it’s a good time to consider the benefits of LED lighting, as it represents a more cost-effective and energy-efficient option. While they’re more expensive outright, LEDs offer far…Read More

Barbara Ragsdale: Growing into Success

By James Florence, Diamond Certified Program Staff

WINDSOR − When asked how she became president of one of the North Bay’s premier electrical companies, Barbara Ragsdale describes it as an organic progression. “My parents started Knights’ Electric, Inc. in 1976, and I guess you could say I…Read More

Video: Ladder Safety

With Alan Kaiser of Kaiser Construction Inc., a Diamond Certified Expert Contributor

NAPA − Host, Sarah Rutan: If you’re planning to use a ladder for a home improvement project, you’ll first need to know some basic ladder safety tips. Today, we’re in Napa with Diamond Certified Expert Contributor Alan Kaiser of Kaiser Construction…Read More

The Importance of Ladder Safety

By Alan Kaiser of Kaiser Construction Inc., a Diamond Certified Expert Contributor

ST. HELENA − Several ladder-related injuries occur each year, but most of these result from either incorrect application or incorrect usage. To better ensure safety while using a ladder, it’s important to consider these points: Choose the right ladder for…Read More

Alan Kaiser: Building Fulfillment

By James Florence, Diamond Certified Program Staff

ST. HELENA − While many contractors cite a particular aspect that initially drew them to the building trade, for Alan Kaiser, there were a number of things that appealed to his young disposition. “While I was in college, I started…Read More

Video: Caring For Your Eyes

With Dr. Michael Ottati of Diablo Valley Optometric Group, a Diamond Certified Expert Contributor

ANTIOCH − Host, Sarah Rutan: Whether or not you require glasses in your daily life, its important to know how to care for your eyes to avoid injury. Today, we’re in Antioch with Diamond Certified Expert Dr. Michael Ottati to learn…Read More

How to Keep Your Eyes Healthy

By Dr. Michael Ottati of Diablo Valley Optometric Group, a Diamond Certified Expert Contributor

ANTIOCH − Many optometric patients ask what they can do to prevent long-term vision problems. While there’s no magical expedient, there are a couple of basic steps you can take to keep your eyes healthy and prolong your vision. One…Read More

Dr. Michael Ottati: Seeing Through a New Lens

By James Florence, Diamond Certified Program Staff

ANTIOCH − When asked what initially drew him to the field of optometry, Dr. Michael Ottati cites a formative firsthand experience of the benefits of vision correction. “I’ve had poor eyesight since I was a child,” he explains. “In elementary…Read More

Video: Checking Tire Pressure

With John Poulet of Menlo Park Chevron, a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: An important part of maintaining your vehicle is knowing how to check your tire pressure. Today, we’re in Menlo Park with Diamond Certified Expert Contributor John Poulet of Menlo Park Chevron to learn more. Diamond…Read More

How to Check and Maintain Your Car’s Tire Pressure

By John Poulet of Menlo Park Chevron, a Diamond Certified Expert Contributor

MENLO PARK − An easy way to optimize your vehicle’s performance is to monitor its tire pressure on an ongoing basis. Maintaining properly inflated tires can not only improve your car’s fuel economy and overall stability, it can also extend…Read More

John Poulet: Out of the Hangar, Into the Garage

By James Florence, Diamond Certified Program Staff

MENLO PARK − While most auto repair technicians spend their entire lives working on cars, John Poulet’s career was preceded by a stint performing engine maintenance on a much larger scale. “I served four years in the Marine Corps as…Read More

Video: Suspension System Awareness and Safety

With John Vanek of Orinda Motors, a Diamond Certified Expert Contributor

ORINDA− Host, Sarah Rutan: To keep your car running smoothly, it’s important to know how each part of its system works. Today, we’re in Orinda with Diamond Certified Expert Contributor John Vanek of Orinda Motors to learn more about a vehicles suspension…Read More

The Importance of Properly Functioning Shocks

By John Vanek of Orinda Motors, a Diamond Certified Expert Contributor

ORINDA − Shocks are an important yet often overlooked aspect of a vehicle’s operation. The basic function of shocks is to absorb the turbulence (bumps and jolts) of driving on the road—not only to provide a more comfortable ride, but…Read More

John Vanek: Auto Motivated

By James Florence, Diamond Certified Program Staff

ORINDA − While people become involved in the auto repair industry for a variety of reasons, John Vanek’s motivation came primarily from the heart. “I’m one of those guys in the business who really loves cars,” he affirms. “I love…Read More

Video: Diagnosing Your A/C System

With Michael Ziegler of Valley Heating, Cooling and Electrical, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: Before calling a professional, there are a few things that you can do to help diagnose your air conditioning system. Today, we’re in San Jose with Diamond Certified Expert Contributor Michael Ziegler of Valley…Read More

Troubleshooting Your Air Conditioning Unit

By Michael Ziegler of Valley Heating, Cooling and Electrical, a Diamond Certified Expert Contributor

SAN JOSE − If your air conditioning system doesn’t seem to be functioning properly, your first inclination may be to call a professional. However, in many instances, you may be able to identify and fix the issue yourself, which will…Read More

Michael Ziegler: A Fascination with the Trade

By James Florence, Diamond Certified Program Staff

SAN JOSE − People get involved in the HVAC industry for a variety of reasons, from growing up in the family business to simply enjoying the work. For Michael Ziegler, his HVAC career started with a fascination for the scientific…Read More

Video: Installing a New Thermostat

With Cindy Faulkner of Valley Heating, Cooling and Electrical, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: In caring for your home’s HVAC system, its important to know how to install a new thermostat. Today, we’re in San Jose with Diamond Certified Expert Cindy Faulkner of Valley Heating, Cooling and Electrical…Read More

How to Replace Your Thermostat

By Cindy Faulkner of Valley Heating, Cooling and Electrical, a Diamond Certified Expert Contributor

SAN JOSE − Whether your current thermostat is broken or you’re just ready to upgrade to a programmable model, replacing a thermostat is a cost-effective way to improve your home energy efficiency. Fortunately, thermostat replacement is something you can easily…Read More

Cindy Faulkner: A Natural Transition

By James Florence, Diamond Certified Program Staff

SAN JOSE − After 11 years as president of Valley Heating, Cooling and Electrical, Cindy Faulkner looks back on her accession to ownership as a natural transition. “For more than a decade prior, I was basically running an HVAC company…Read More

Video: Carbon Monoxide Awareness and Safety

With Dave Snavely of Wall Inspections, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: In caring for your family, it’s important to know about the dangers of carbon monoxide and what you can do to keep your home safe. Today, we’re in San Jose with Diamond Certified Expert…Read More

The Importance of Carbon Monoxide Detectors

By Dave Snavely of Wall Inspections, a Diamond Certified Expert Contributor

SAN JOSE − Carbon monoxide is a toxic gas that constitutes one of the biggest threats to safety in modern homes. Because it’s a colorless, tasteless and odorless substance, when a carbon monoxide leak occurs in the home, it often…Read More

Dave Snavely: All Fired Up

By James Florence, Diamond Certified Program Staff

SAN JOSE − Few people are able to successfully juggle two careers, but for Dave Snavely—a full-time firefighter for the city of Milpitas—running a private business on the side feels more like a hobby than another job. “I’ve always been…Read More

Video: Solving a Swinging Door Problem

With Dennis Thompson of Thompson Construction, a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: If you have a door that swings even after you’ve opened or closed it, there is a solution to solve this problem. Today, we’re in Healdsburg with Diamond Certified Expert Contributor Dennis Thompson of Thompson…Read More

How to Fix a Swinging Door

By Dennis Thompson of Thompson Construction, a Diamond Certified Expert Contributor

HEALDSBURG − If you have a door that frequently swings open or closed, you may think the only way to fix it is to completely remove and reset it. However, in many cases, this problem can be corrected with a…Read More

Dennis Thompson: Hometown Glory

By James Florence, Diamond Certified Program Staff

HEALDSBURG − A lifetime resident of Healdsburg, Dennis Thompson values the personal benefits that come with living and working in the same town where he was born and raised. “There’s a lot of history here for me, and a lot…Read More

Video: Five Steps Before Remodeling

With Jim Kabel of Case Design/Remodeling, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When remodeling your home, its important to plan ahead. Today, we’re in San Jose with Diamond Certified Expert Contributor Jim Kabel of Case Design/Remodeling to learn five steps to consider before beginning a project….Read More

Video: Lighting Options When Remodeling

With Sara Hunt Malone of Sara Hunt Malone Design, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: When remodeling your home, its important to consider your lighting options. Today, we’re in San Rafael with Diamond Certified Expert Contributor Sara Hunt Malone of Sara Hunt Malone Design to learn more. Diamond Certified Expert…Read More

Video: Addressing Dog Behavior Issues

With Stacey Wiley of Woofwalks, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: If you have a dog, its important to provide consistent leadership on a daily basis. Today, we’re in San Leandro with Diamond Certified Expert Stacey Wiley of Woofwalks to learn more. Diamond Certified Expert…Read More

The Foundational Principles of Dog Training

By Stacey Wiley of Woofwalks, a Diamond Certified Expert Contributor

SAN LEANDRO − While several factors may contribute to a dog’s behavioral issues, in almost all cases these can be corrected with proper training. Here are a couple of foundational principles to adhere to when it comes to training your…Read More

Stacey Wiley: Leader of the Pack

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − Stacey Wiley was only a couple of years into her career as a professional dog walker when she found herself in a challenging situation. “Not long after I founded Woofwalks, I ended up adopting one of my…Read More

Making the Most of Your Interior Lighting

By Sara Hunt Malone of Sara Hunt Malone Design, a Diamond Certified Expert Contributor

NOVATO − Whether you’re designing a new room or remodeling an existing one, lighting is an important consideration. By thinking about aspects like functionality and aesthetics, you can make the most of your interior lighting. Many homeowners think that by…Read More

Sara Hunt Malone: Creative Origins

By James Florence, Diamond Certified Program Staff

NOVATO − When asked how she ended up in such a creative line of work, Sara Hunt Malone credits her upbringing and cites the artistic environment in which she was raised. “I grew up in a very creative family,” she…Read More

Jim Kabel: A Successful Case

By James Florence, Diamond Certified Program Staff

SAN JOSE − Jim Kabel started his career in the high-tech field, but after 25 years in the industry, he was ready for a change. “I was running service and support for a major business group when I decided I…Read More

Considerations for Remodeling

By Jim Kabel of Case Design/Remodeling, a Diamond Certified Expert Contributor

SAN JOSE − When planning for a large remodeling project (or any project that’s design-intensive), consider the following points: Define the scope of the project. Before you begin interviewing designers and contractors, have a clear idea of what you want….Read More

Video: One Factor for Hip and Leg Pain

With Dr. Jag Dhesi of Springtown Wellness Center, a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: If you carry your wallet in your back pocket and begin experiencing hip and leg pain, the two might be related. Today, we’re in Livermore with Diamond Certified Expert Dr. Jag Dhesi of Springtown Wellness…Read More

A Simple Solution for a Common Chiropractic Problem

By Dr. Jag Dhesi of Springtown Wellness Center, a Diamond Certified Expert Contributor

LIVERMORE − Ask any chiropractor and they’re likely to concur: many of the most common chiropractic issues are caused by the simplest habits. One such example is pain in the hip and tingling or numbness down the leg, which is…Read More

Dr. Jag Dhesi: A Healing Hand

By James Florence, Diamond Certified Program Staff

LIVERMORE − While many professionals attest to the importance of treating patients like family, for Dr. Jag Dhesi, this philosophy hits especially close to home. “The first inkling I had to become a health professional was seeing the tribulations my…Read More

Ed Zayer: International Inspiration

By James Florence, Diamond Certified Program Staff

SAN JOSE − After 30 years in residential construction and remodeling, Ed Zayer continues to draw inspiration for his architectural designs from a wide variety of places. “One of my passions is learning about different cultures and the architecture that…Read More

Simple Steps to Prevent Home Foundation Issues

By Ed Zayer of Zayer Quality Construction, a Diamond Certified Expert Contributor

SAN JOSE − While many homeowners invest a lot of money into the aesthetic components of their homes, other, less conspicuous aspects often go unnoticed or ignored. One such aspect is water drainage, which is simple to maintain yet easy…Read More

Video: Taking a Systematic Approach to Roofing

With Michael Wakerling of General Roofing Company, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: If you’re planning on remodeling your roof, you’ll want to consider taking a systematic approach. Today, we’re in Oakland with Diamond Certified Expert Contributor Michael Wakerling of General Roofing Company to learn more. Diamond Certified…Read More

Michael Wakerling: The Old-Fashioned Way

By James Florence, Diamond Certified Program Staff

OAKLAND − As the third-generation owner of General Roofing Company in Oakland, it’s no surprise that Michael Wakerling has been immersed in the roofing industry throughout his entire life. “My grandfather started the business back in 1924 and it’s been…Read More

The Benefits of Systematic Roofing

By Michael Wakerling of General Roofing Company, a Diamond Certified Expert Contributor

OAKLAND − When it comes to roof replacement, many homeowners opt to take the least expensive route possible. However, a much more cost-effective option is to take a systematic approach. Far more than just installing new shingles, a systematic approach…Read More

Video: Sedation Choices

With Dr. Douglas Maxson of Calm Dental Care - Douglas R. Maxson, D.D.S., a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: If you are afraid of going to the dentist, there are sedation options available that you may not be aware of. Today, we’re in San Jose with Diamond Certified Expert Contributor Dr. Douglas Maxson of…Read More

The Advantages of Sedation Dentistry

By Dr. Douglas Maxson of Calm Dental Care - Douglas R. Maxson, D.D.S., a Diamond Certified Expert Contributor

SAN JOSE − While pharmacological sedation has been used in dental procedures for decades, the term “sedation dentistry” typically refers to a recently growing area of specialization within the field. What makes this approach unique is that the sedation is…Read More

Dr. Douglas Maxson: Dental Force

By James Florence, Diamond Certified Program Staff

SAN JOSE − Following dental school, while most of his fellow graduates were going directly into professional practice, Dr. Douglas Maxson felt drawn to a different path. “After graduation, I decided to enlist in the U.S. Air Force as a…Read More

Video: Caring For Your Car’s Appearance

With Phil Chadd of Phil's Auto Body, a Diamond Certified Expert Contributor

SANTA CRUZ − Host, Sarah Rutan: In order to get the most out of your vehicle’s paint job, its important to know how to care for and maintain its shine. Today we’re in Santa Cruz with Diamond Certified Expert Contributor,…Read More

How to Protect Your Vehicle’s Paint Job

By Phil Chadd of Phil's Auto Body, a Diamond Certified Expert Contributor

SANTA CRUZ − To protect your vehicle’s paint from rust and other forms of corrosion, it’s best to take a preventative approach to cleaning and maintenance. If you’re aware of common sources of corrosion and know how to handle them,…Read More

Phil Chadd: Win-Win

By James Florence, Diamond Certified Program Staff

SANTA CRUZ − When he returned from his tour of duty in Vietnam, Phil Chadd was in the market for a new vehicle and in search of a renewed sense of direction. He never thought, however, that by finding the…Read More

Video: Protecting Your Home From Dry Rot

With Howard Robbins of Howard Robbins Construction Co., a Diamond Certified Expert Contributor

ALAMO −Host, Sarah Rutan: In maintaining your home, its important to know how to identify, repair and prevent dry rot. Today we’re in Alamo with Diamond Certified Expert Contributor Howard Robbins of Howard Robbins Construction to see why. Diamond Certified Expert…Read More

The Key to Dry Rot Prevention

By Howard Robbins of Howard Robbins Construction Co., a Diamond Certified Expert Contributor

ALAMO − Dry rot is a common problem in homes throughout the Bay Area. While it’s crucial to repair dry rot issues directly, an equally important yet sometimes overlooked measure is dealing with the source of the dry rot itself….Read More

Howard Robbins: A Love for the Trade

By James Florence, Diamond Certified Program Staff

ALAMO − Like most budding construction professionals, Howard Robbins always had a passion for building and design, but when an academic impediment hindered his progress, he exchanged his aspirations for an alternate course. “As a young man, I enrolled at…Read More

How to Choose a Quality Painting Contractor

By John Molloy of John Molloy Painting, a Diamond Certified Expert Contributor

FAIRFAX − When choosing a painting contractor, a common strategy many homeowners employ is to get estimates from three different companies and choose the one whose price falls in the middle. While this may seem like a good way to…Read More

John Molloy: Painting History

By James Florence, Diamond Certified Program Staff

FAIRFAX − Before he was painting Bay Area homes, John Molloy had already made a name for himself on his native East Coast by taking advantage of a singular opportunity to make—or rather, paint—history. “I started painting houses in the…Read More

Auto Insurance Claims: To File or Not to File?

By Pete Hurwicz of Silicon Valley Auto Body & Tow, a Diamond Certified Expert Contributor

SUNNYVALE − Following a car accident, vehicle owners often fear that their insurance rates will go up if they file a claim. While this may or may not be the case for your accident, there are several factors to consider…Read More