Tom Tillett: Subaru Guru
Nancy Stanton: Flooring Authority
Bryan Van Heusen: Real Estate Specialist
Dr. Jeremy Ensor: Optometric Visionary
Ric Plummer: Kitchen and Bath Connoisseur
Stephen Wood: Landscape Leader
David Hodges: Insurance Expert
David Osborn: Pest Buster
Bob Vinal: Insurance Authority
Mike Rebholtz: HVAC Ace
Blaine Cristando: Pumping Pro
Leslie Dunlap: Moving Maestro
Nick Hopper: HVAC Pro
Dr. David Wong: Dental Veteran
David Caswell: Shade Engineer
Scott Duncan: Plumbing Pioneer
John Honey: Plumbing & Heating Pro
Malek Tamimi: Garage Door Guru

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Properly Sizing Your HVAC System

With Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: When planning to install a new heating & cooling system in your home, one of the most important considerations is making sure it’s the correct size. Today we’re in Livermore with Diamond Certified Expert Contributor Nick Hopper…Read More

The Importance of a Correctly-Sized HVAC System

By Nick Hopper of Gentec Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − When replacing your furnace or air conditioner, a crucial consideration is making sure the new system is correctly proportioned to your home’s needs. This is because when an HVAC system is improperly sized, the typical result is lowered…Read More

Nick Hopper: HVAC Versatility

By James Florence, Diamond Certified Program Reporter

LIVERMORE − In the fifteen years he’s been in the heating, ventilation and cooling field, Nick Hopper has been involved in almost every aspect of the industry. “I started out helping my dad, who was a residential installation tech, and…Read More

Assessing Your Furnace Ducts

With Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If your home’s furnace ducts are more than 30 years old, it may be time to consider having them replaced. Today we’re in Menlo Park with Diamond Certified Expert Contributor Mike Rebholtz of Alternative Heating &…Read More

The Benefits of Air Duct Replacement

By Mike Rebholtz of Alternative Heating & Air Conditioning Solutions, Inc., a Diamond Certified Expert Contributor

MENLO PARK − If you’re planning to replace your furnace, there’s a chance you may need to replace your air ducts as well. Due to a recent Title 24 mandate, Bay Area residents planning for furnace replacements are now required…Read More

Mike Rebholtz: A Refreshed Career

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following a year spent living abroad, Mike Rebholtz returned home and started working in a trade that would furnish him with a lifelong career. “I had a buddy whose family lived in Aviano, Italy, right at the foot…Read More

Four Possible Causes of a Malfunctioning Garage Door

By Malek Tamimi of Ace's Garage Door Repair & Installation, a Diamond Certified Expert Contributor

SANTA CLARA − If your garage door is malfunctioning, it’s likely due to one of four possible causes. The first two are issues you can fix yourself, whereas the second two require the assistance of a professional. 1. Disengaged emergency…Read More

Malek Tamimi: Doing the Math

By James Florence, Diamond Certified Program Reporter

SANTA CLARA − Like most college students, Malek Tamimi lacked the credentials or experience to land anything other than a run-of-the-mill job. Fortunately, thanks to a family connection, he was given an opportunity to improve his occupational status. “I was…Read More

Basic Septic System Maintenance

By Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

Due to a case of “out of sight, out of mind,” residential septic systems are often neglected. In some cases, homeowners will go for two or three decades without having their systems serviced, which is comparable to driving a car…Read More

Maintaining Your Septic System

With Blaine Cristando of Environmental Pump Services, Inc., a Diamond Certified Expert Contributor

HEALDSBURG − Host, Sarah Rutan: A septic system may be easy to ignore, but neglecting maintenance can result in adverse and expensive consequences. To learn more, we’re here in Healdsburg with Eric Hawley, vice president of Environmental Pump Services, speaking on…Read More

Blaine Cristando: Pumped

By James Florence, Diamond Certified Program Reporter

HEALDSBURG − After a decade in the waste removal business, Blaine Cristando had grown tired of working for big companies that didn’t care about customer service. So, when a friend suggested they go into business together, he was pumped about…Read More

How to Keep Spiders Out of Your Home

By David Osborn of Osborn Spray Service, a Diamond Certified Expert Contributor

DANVILLE − The warmer temperatures of spring and summer lead to an increase in insect, spider, and rodent activity, which is why homeowners need to be proactive about keeping these pests at bay. One common concern people have is how…Read More

How to De-Web Your Home

With David Osborn of Osborn Spray Service, a Diamond Certified Expert Contributor

DANVILLE − Host, Sarah Rutan: If you have ongoing problems with spiders in or around your home, a simple weekly maintenance ritual can have a surprisingly impactful effect. Today we’re in Danville with Diamond Certified Expert Contributor David Osborn of Osborn Spray Service…Read More

David Osborn: Full Circle

By James Florence, Diamond Certified Program Reporter

DANVILLE − Born the son of a pest control professional, David Osborn hadn’t planned on following in his father’s footsteps, but through a series of turns, his path eventually came full circle. “My father started his pest control business right…Read More

Considerations for Hiring a Mover

With Leslie Dunlap of Turner Moving & Storage, a Diamond Certified Expert Contributor

NAPA − Host, Sarah Rutan: To ensure an efficient and cost-effective move, there are a few important things to consider when choosing a moving company. Today we’re in Napa with Diamond Certified Expert Contributor Leslie Dunlap of Turner Moving & Storage…Read More

How to Ensure Fair Pricing with Your Move

By Leslie Dunlap of Turner Moving & Storage, a Diamond Certified Expert Contributor

NAPA − Because the government regulates the moving industry, you may assume you’re protected from dishonest companies and their fraudulent practices. However, this isn’t always the case, which is why you need to be proactive about finding a legitimate company…Read More

Leslie Dunlap: Moving Insight

By James Florence, Diamond Certified Program Reporter

NAPA − While working as a marketing manager, Leslie Dunlap was transferred seven times over a 14-year period. Little did he know, this experience would give him an exceptional insight in his later career. “After 14 years in marketing, I…Read More

Avoiding Pitfalls with the Affordable Care Act

With David Hodges of Vantreo Insurance Brokerage, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If you’re a business owner, you’ll want to be aware of upcoming changes to the Affordable Care Act and how they will affect you. Today we’re in Santa Rosa with Diamond Certified Expert Contributor David Hodges…Read More

Keeping in Compliance with the Affordable Care Act

By David Hodges of Vantreo Insurance Brokerage, a Diamond Certified Expert Contributor

SANTA ROSA − If you’re a small business owner, you understand the importance of financial organization. In the age of the Affordable Care Act, it’s more important than ever for businesses to be proactive about compliance with federal regulations, which…Read More

David Hodges: A Leading Role

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − As a young actor, David Hodges was naturally excited about landing the lead role in a San Francisco theatrical production. However, he didn’t realize that this experience would set the stage for something much bigger. “While preparing…Read More

A Water-Wise Way to Raise a Lawn

With Stephen Wood of EW Landscape, Inc., a Diamond Certified Expert Contributor

MENLO PARK − Host, Sarah Rutan: If you think the only way to raise and maintain a lawn is by using lots of water, you’ll be surprised to hear this isn’t necessarily the case. Today we’re in Menlo Park with…Read More

How to Raise a Water-Wise Lawn

By Stephen Wood of EW Landscape, Inc., a Diamond Certified Expert Contributor

MENLO PARK  − As California heads into its fourth year of drought, many residents are employing alternative landscaping methods in an effort to minimize water usage. While most would assume this includes giving up one’s front or backyard lawn, this isn’t…Read More

Stephen Wood: Open Range

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following college graduation, Stephen Wood had found himself in an occupational cul de sac, working as the assistant manager of a coffee shop. Thanks to a long-time acquaintance, however, he was given an opportunity that opened the…Read More

Taking Measurements for a Kitchen Remodel

With Ric Plummer of Ric's Kitchen & Bath Showroom, a Diamond Certified Expert Contributor

CASTRO VALLEY − Host, Sarah Rutan: While a kitchen and bathroom remodeling company may offer to come to your home and take measurements for a fee, you can save the expense by taking measurements yourself. Today we’re in Castro Valley with Diamond…Read More

How to Take Measurements for a Remodeling Project

By Ric Plummer of Ric's Kitchen & Bath Showroom, a Diamond Certified Expert Contributor

CASTRO VALLEY − When it comes to remodeling your kitchen or bathroom, a quality kitchen and bath showroom can be a great resource. In addition to supplying a full range of material and product options, many showrooms offer the service…Read More

Ric Plummer: An Elevated Career

By James Florence, Diamond Certified Program Reporter

CASTRO VALLEY − As owner of one of the East Bay’s premier kitchen and bath showrooms, it wouldn’t be a stretch to say that Ric Plummer is at a high point in his professional career. However, there was a time…Read More

A 2015 Tax Credit for Small Business Owners

By Bob Vinal of Bay Area Health Insurance Marketing, Inc., a Diamond Certified Expert Contributor

MENLO PARK − If you’re a small business owner with less than 25 employees, you may be eligible for a 2015 tax credit. Under the Affordable Care Act, there’s a new program that rewards employers who offer (or continue to…Read More

Bob Vinal: A Great Communicator

By James Florence, Diamond Certified Program Reporter

MENLO PARK − Following college, Bob Vinal wasn’t entirely sure how he would apply his communications degree in the professional realm, but after accepting a job offer in the insurance business, he found it to be a perfect fit. “My…Read More

Video: Who should I Hire to Clean My Air Ducts?

With John Honey of Bragg Plumbing & Heating, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: Since air duct cleaning isn’t a regulated industry, you should be selective about who you hire to preform this service. Today we’re in Novato with Diamond Certified Expert Contributor, John Honey of Bragg Plumbing & Heating to…Read More

Hiring the Right Duct Cleaning Technician

By John Honey of Bragg Plumbing & Heating, a Diamond Certified Expert Contributor

NOVATO − Unlike many contracted home maintenance services, air duct cleaning is unregulated, which means it doesn’t require a special license to perform. For this reason, a common misconception is that any service provider can do just as good a…Read More

John Honey: A Tangible Transition

By James Florence, Diamond Certified Program Reporter

NOVATO − After more than two decades in the tech industry, John Honey was ready to transition from the virtual world to something more hands-on. “I was in the sales and marketing side of the high-tech field, working for Fortune…Read More

Video: Teeth Whitening Caveats

With Dr. David Wong of David O. Wong D.D.S., a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: These days, many people are interested in teeth whitening treatments, but the reality is not everyone is a good candidate for this type of procedure. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Dr….Read More

Considerations for Teeth Whitening

By Dr. David Wong of David O Wong D.D.S., a Diamond Certified Expert Contributor

SANTA ROSA − As a simple, non-surgical way to enhance one’s smile, teeth whitening has become a popular procedure, with treatment options ranging from over-the-counter strips and trays to professional bleaching sessions. However, while teeth whitening treatments are available to…Read More

Dr. David Wong: A Love for the Field

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − As a young college student, David Wong had plans to pursue a career in trauma medicine, but after becoming further involved in his father’s dental practice, he discovered a newfound fondness for a familiar field. “My father…Read More

Video: The Advantages of Professional Real Estate Photography

With Bryan Van Heusen of Van Heusen Real Estate Group, a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: When it comes to putting homes on the market, many sellers fail to realize the impact professional photos can have on boosting buyer’s appeal. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Bryan Van Heusen…Read More

Making a Good Impression with Professional Real Estate Photos

By Bryan Van Heusen of Van Heusen Real Estate Group, a Diamond Certified Expert Contributor

PLEASANTON − If you’re planning to list your home for sale, it’s important to consider the impact that photos can have. Since more and more people are using the Internet to browse home listings, any photo you post online is…Read More

Bryan Van Heusen: Headfirst

By James Florence, Diamond Certified Program Reporter

PLEASANTON − Fifteen years ago, Bryan Van Heusen was comfortably immersed in a respectable trade, but following an unexpected setback, he found himself diving headfirst into uncharted waters. “Right out of high school, I started a career as a licensed electrician,”…Read More

Video: Subaru Maintenance Tip

With Tom Tillett of TL Tillett Automotive, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: While a Subaru’s all-wheel feature drive has its benefits, it also requires close attention to maintenance. Today, we’re in Santa Rosa with Diamond Certified Expert Contributor Tom Tillett of TL Tillett’s Automotive, to learn more. Diamond Certified…Read More

One Important Aspect of Subaru Maintenance

By Tom Tillett of TL Tillett's Automotive, a Diamond Certified Expert Contributor

SANTA ROSA − The Subaru is an all-wheel drive vehicle, which is not to be confused with a four-wheel drive vehicle. With four-wheel drive, the driver has to shift into gear to get all four wheels spinning, whereas with all-wheel…Read More

Tom Tillett: Enginuity

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − When Tom Tillett got a job working as a gas station attendant in high school, he didn’t think it would amount to anything other than a steady paycheck. However, when an opportunity arose to demonstrate his technical…Read More

Video: The 20 – 20 – 20 Rule

With Dr. Jeremy Ensor of Jeremy Ensor O.D., a Diamond Certified Expert Contributor

LAFAYETTE − Host, Sarah Rutan: If you spend several hours a day in front of a computer screen, there’s a simple technique that you can use to reduce eye fatigue. Today, we’re in Lafayette with Diamond Certified Expert Contributor Dr. Jeremy Ensor to…Read More

A Simple Technique to Alleviate Eye Fatigue

By Dr. Jeremy Ensor of Jeremy Ensor, O.D., a Diamond Certified Expert Contributor

LAFAYETTE − Whether working at a computer, watching TV or texting on the phone, we spend a lot of our time these days peering into the radiant displays of electronic devices. The problem is the human eye isn’t suited to…Read More

Dr. Jeremy Ensor: True Focus

By James Florence, Diamond Certified Program Reporter

LAFAYETTE − Dr. Jeremy Ensor always knew he wanted to work in the medical field, but it took some time for him to find his true focus. “Originally, I wanted to become a pediatrician, but the prospect of having to…Read More

Video: Replacing Your Water Heater’s Anode Rod

With Scott Duncan of Duncan Plumbing, a Diamond Certified Expert Contributor

SANTA CRUZ − Host, Sarah Rutan: As a crucial component in maximizing your water heater’s lifespan, it is important to periodically replace the sacrificial anode rod. Today, we’re in Santa Cruz with Diamond Certified Expert Contributor Scott Duncan of Duncan Plumbing, to learn more. Diamond…Read More

How to Replace a Water Heater Anode Rod

By Scott Duncan of Duncan Plumbing Ent., Inc., a Diamond Certified Expert Contributor

SANTA CRUZ − One of the most crucial components of a water heater is its sacrificial anode rod. Made from magnesium, aluminum or aluminum/zinc alloy, this rod serves one function: to attract and absorb corrosion and divert it away from…Read More

Scott Duncan: Westward Expansion

By James Florence, Diamond Certified Program Reporter

SANTA CRUZ − For Scott Duncan, the decision to migrate from the East Coast to the West was prompted as much by the allure of adventure as it was by an occupational opportunity. “When I was 27, I moved from…Read More

Video: Innovations in Awning Technology

With David Caswell of Acme Sunshade Enterprise Inc., a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: While retractible awnings have been around for a long time, the application of technology has resulted in improved performance and greater convenience. Today, we’re in San Leandro with Diamond Certified Expert Contributor David Caswell of Acme Sunshade Enterprise, to…Read More

Recent Developments in Awning Technology

By David Caswell of Acme Sunshades Enterprise Inc., a Diamond Certified Expert Contributor

SAN LEANDRO − Retractable awnings are a popular shade option because they give homeowners the convenience of extending or retracting them as desired. While they’ve been around for a long time, retractable awnings have developed significantly in recent years, resulting…Read More

Video: Ensuring Accuracy with Your Moving Estimate

With Greg Wolfe of AMS Bekins, a Diamond Certified Expert Contributor

BURLINGAME − Host, Sarah Rutan: When preparing for a big move, be sure that your moving company provides you with an estimate that is both responsible and accurate.  Today, we’re in Burlingame with Diamond Certified Expert Contributor Greg Wolfe of AMS Bekins, to learn…Read More

David Caswell: Made in the Shade

By James Florence, Diamond Certified Program Reporter

SAN LEANDRO − After leaving the medical field for a career as a construction installation specialist, the last thing David Caswell expected was to end up in sales. “I was a respiratory therapist for several years before changing careers and…Read More

The Importance of an Accurate Moving Estimate

By Greg Wolfe of AMS Bekins, a Diamond Certified Expert Contributor

BURLINGAME − When preparing for a big move, in addition to choosing a reputable moving company, you’ll want to make sure the company provides you with a thorough, accurate estimate. To do this, an estimator will need to come to…Read More

Greg Wolfe: A Family Affair

By James Florence, Diamond Certified Program Reporter

BURLINGAME − Growing up around his grandfather’s business, Greg Wolfe says it was only natural for him to get involved in the moving industry. “As a child, I had no shortage of moving boxes to play in,” he laughs. “My…Read More

Video: Rethinking Oil Changes

With Caleb Wray of Motor Motion Automotive, a Diamond Certified Expert Contributor

MODESTO − Host, Sarah Rutan: When it’s time to get your car’s oil changed, going to a quick lube might not be your best option. Today, we’re in Modesto with Diamond Certified Expert Contributor Caleb Wray of Motor Motion Automotive, to learn why….Read More

A Better Choice for Oil Changes

By Caleb Wray of Motor Motion Automotive, a Diamond Certified Expert Contributor

MODESTO − When your vehicle needs an oil change, your first inclination may be to take it to the nearest quick lube chain. However, a better idea is to bring it to your regular auto repair facility. The reason is…Read More

Caleb Wray: Juiced

By James Florence, Diamond Certified Program Reporter

MODESTO − Like his father before him, Caleb Wray grew up immersed in the automotive industry due to a family connection. “My dad grew up in Indiana and worked at his father’s shop before moving to California and opening his…Read More

Video: Preparing to Visit a Floor Store

With Nancy Stanton of Abbey Carpet & Floor, a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: Prior to visiting a flooring store or showroom, it’s a good idea to take note of your home’s aesthetic characteristics. Today, we’re in San Mateo with Diamond Certified Expert Contributor Nancy Stanton of Abbey Carpet…Read More

Preparatory Steps for Visiting a Floor Store

By Nancy Stanton of Abbey Carpet & Floor, a Diamond Certified Expert Contributor

SAN MATEO − To make your visit to a flooring store more productive, it’s best to be fully prepared. In particular, you’ll want to note any of your home’s attributes that might factor into your product choice. For instance, one…Read More

Nancy Stanton: From Pavement to Flooring

By James Florence, Diamond Certified Program Reporter

SAN MATEO − When asked how she got involved in the flooring business, Nancy Stanton says it began with a little help from her late husband. “Lewis always liked to joke that he took me off the streets,” she laughs….Read More

Video: Tips for Tire Inflation

With Josh Cherry of Big O - Pleasanton , a Diamond Certified Expert Contributor

PLEASANTON − Host, Sarah Rutan: When it comes to inflating a vehicle’s tires, many people don’t realize that there’s an alternative to comercial air. Today, we’re in Pleasanton with Diamond Certified Expert Contributor Josh Cherry of Big O Tires, to learn about…Read More

Maximizing Vehicle Performance with Proper Tire Pressure

By Josh Cherry of Big O Tires - Pleasanton, a Diamond Certified Expert Contributor

PLEASANTON − One of the simplest ways to maximize your vehicle’s performance is to check and maintain the air pressure in your tires. In addition to improving fuel economy, keeping your tires correctly inflated helps ensure even tread wear and…Read More

Josh Cherry: No Pressure

By James Florence, Diamond Certified Program Reporter

PLEASANTON − Despite being raised in the automotive industry, Josh Cherry’s decision to remain in his family’s business wasn’t based on parental pressure or a sense of familial obligation; rather, it was one he arrived at independently after exploring other…Read More

The Benefits of Trenchless Sewer Line Replacement

By Ray Ramirez of General Plumbing and Rooter, a Diamond Certified Expert Contributor

ANTIOCH − When a sewer problem strikes, it often results in the need for sewer line repair or replacement. While traditional methodology requires a plumber to excavate the entire line—an expensive, time-intensive process that often leaves the customer’s yard in…Read More

Ray Ramirez: A Pipeline of Opportunity

By James Florence, Diamond Certified Program Reporter

ANTIOCH − After several years in the restaurant business, Ray Ramirez was longing for a change of pace, so when an opportunity arose to enter a new vocation, he didn’t take it lightly. “I was working in a restaurant and…Read More

Video: Frequency of Termite Inspections

With Jeremy Schreckengost of Elite Bay Area Termite Control, a Diamond Certified Expert Contributor

BELMONT − Host, Sarah Rutan: An important aspect of home maintenance is knowing when, and how often, to have a termite inspection. Today, we’re in Belmont with Diamond Certified Expert Contributor Jeremy Schreckengost of Elite Bay Area Termite Control, to learn more….Read More

Common Signs of Termite Infestation

By Jeremy Schreckengost of Elite Bay Area Termite Control, a Diamond Certified Expert Contributor

BELMONT − Despite the prevalence of termites in the Bay Area, many homeowners aren’t familiar with the signs of infestation. One of the most common signs is small, sand-like granules known as “termite pellets.” Often found on windowsills, these tiny…Read More

Jeremy Schreckengost: A Constructive Collaboration

By James Florence, Diamond Certified Program Reporter

BELMONT − With a background in construction, Jeremy Schreckengost didn’t get involved in the pest control industry until a long-time friendship led to a professional collaboration. “My business partner, Ben Kahner, and I have been close friends since we were…Read More

Video: An Easy Way to Clear a Drain

With Richard Garcia of Premier Construction & Home Services, a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: If a sink in your home is draining slowly, you may be able to remedy the problem by using a simple piece of 14-gauge wire. Today, we’re in Livermore with Diamond Certified Expert Contributor Richard Garcia of Premier…Read More

An Easy Way to Clear a Drain

By Richard Garcia of Premier Construction & Home Services, a Diamond Certified Expert Contributor

LIVERMORE − If you have a clogged sink or shower drain, you may assume it’ll take a special tool or professional expertise to remedy the situation. In reality, this is something you can likely fix yourself by employing a simple…Read More

Richard Garcia: Handy as They Come

By James Florence, Diamond Certified Program Reporter

LIVERMORE − When asked how he came to be involved in the construction field, Richard Garcia says it was a natural result of his innate inclination. “I’ve always been mechanically inclined and enjoyed working with my hands, so it just…Read More

The Benefits of Cork Flooring

By Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − The next time you pop open a bottle of wine, take a good look at the cork. You may not realize it, but that same cork can also be used to make an outstanding floor. Here are some…Read More

Video: Proactive Hearing Loss Treatment

With Jonathan Lipschutz of Berkeley Hearing Center , a Diamond Certified Expert Contributor

BERKELEY − Host, Sarah Rutan: While many people ignore the symptoms of hearing loss, addressing it proactively can greatly increase the effectiveness of treatment. Today, we’re in Berkeley with Diamond Certified Expert Contributor Jonathan Lipschutz of Berkeley Hearing Center, to learn more….Read More

The Importance of Preventative Hearing Loss Treatment

By Jonathan Lipschutz of Berkeley Hearing Center, a Diamond Certified Expert Contributor

BERKELEY − At least 28 million adults in the United States suffer from hearing loss, a condition that impacts communication and functional ability, which often leads to cognitive decline, depression and an overall decrease in quality of life. However, despite…Read More

Jonathan Lipschutz: Patient-Centered

By James Florence, Diamond Certified Program Reporter

BERKELEY − As a young paramedic, Jonathan Lipschutz knew he wanted to move up in the medical field, but he wasn’t sure which direction he should go. It wasn’t until a chance interaction with someone from his past that he…Read More

Video: Specialized Auto Care

With Richard Cordes of European Sales & Service, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If you own a high end vehicle like a Mercedes-Benz or a BMW, the expertise of a specialist can be an invaluable resource. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Richard Cordes…Read More

The Benefits of Specialized Auto Care

By Richard Cordes of European Sales & Service, a Diamond Certified Expert Contributor

SANTA ROSA − If you own a high-end imported car like a Porsche, Mercedes-Benz or BMW, you’ll want to make sure it gets the best care possible. A good way to do so is to take your car to a…Read More

Richard Cordes: A Drive To Excel

By James Florence, Diamond Certified Program Reporter

SANTA ROSA − Since he was a teenager, Richard Cordes has exhibited a drive to excel, and four decades later, that drive has culminated in an uncommon level of achievement. “In high school, I received two years of auto training,…Read More

Video: How to Paint a Door

With Brad Horton of Alamo Painting, a Diamond Certified Expert Contributor

ALAMO − Host, Sarah Rutan: If you’re planning to repaint one or more doors in your home, you’ll want to know the correct procedure to use. Today, we’re in Alamo with Diamond Certified Expert Contributor Bradley Horton of Alamo Painting, to learn how…Read More

How to Paint a Door in your Home

By Brad Horton of Alamo Painting, a Diamond Certified Expert Contributor

ALAMO − Painting a door in your home may seem like a simple task, but in order to achieve a successful result, you’ll need to use the right tools and techniques. Here’s how to do it: The first step is…Read More

Brad Horton: A Serendipitous Start

By James Florence, Diamond Certified Program Reporter

ALAMO − Whether it was the result of fate or mere circumstance, Brad Horton’s career as a professional house painter was jumpstarted by an unexpected coincidence. “When I was in my 20s, I had a roommate who was a painter,…Read More

Video: Dealing with Reappearing Carpet Stains

With Scott Sunkel of Start Fresh Restoration & Carpet Connoisseurs, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you have a carpet stain that continues to reappear after repeated cleanings, you’ll need to employ a more effective solution. Today, we’re in Walnut Creek with Diamond Certified Expert Contributor Scott Sunkel of Start Fresh Restoration…Read More

How to Remove a Recurring Carpet Spot

By Scott Sunkel of Start Fresh Restoration & Carpet Connoisseurs , a Diamond Certified Expert Contributor

WALNUT CREEK − A common phenomenon experienced by those with carpet in their homes is a spot that continues to reappear, even after repeated cleanings. Fortunately, this isn’t a hopeless situation: by using the correct technique, you can eliminate a…Read More

Scott Sunkel: A Fresh Start

By James Florence, Diamond Certified Program Reporter

WALNUT CREEK − For Scott Sunkel, getting into the carpet cleaning business may have been an unanticipated move, but it provided him with the fresh start he’d been looking for. “I managed a furniture store for three years, during which…Read More

Video: Benefits of CAD/CAM Technology

With Dr. Lovely Manlapaz of Lovely Manlapaz Teodoro DDS, a Diamond Certified Expert Contributor

HERCULES − Host, Sarah Rutan: Getting a dental crown used to be lengthy process, but thanks to today’s modern innovations, today’s dental patients have advantages of a much more effective method. Today, we’re in Hercules with Diamond Certified Expert Contributor Dr. Lovely…Read More

The Benefits of CAD/CAM Dentistry

By Dr. Lovely Manlapaz of Lovely Manlapaz Teodoro DDS, a Diamond Certified Expert Contributor

HERCULES − In the past, if you needed a crown installed or a similar dental restoration procedure, you had to go through quite a process—numbing, gooey impressions, temporary prostheses and at least two weeks of waiting. Today, however, advancements in computer-aided…Read More

Dr. Lovely Manlapaz: From Manila to the Bay

By James Florence, Diamond Certified Program Reporter

HERCULES − While she first began practicing dentistry in her home city of Manila, Philippines, Dr. Lovely Manlapaz later relocated to the California Bay Area, which gave her an opportunity to broaden her professional horizons. “In the Philippines, dentists and…Read More

Video: Maintaining Your Engine Fluids

With Marty Kaliski of Marty's Motors, a Diamond Certified Expert Contributor

EL CERRITO − Host, Sarah Rutan:  If you’re looking to maximize the lifespan of your vehicle, you’ll want to be proactive about monitoring and replacing crucial engine fluids. Today, we’re in El Cerrito with Diamond Certified Expert Contributor Marty Kaliski of Marty’s…Read More

Engine Fluids: The Lifeblood of Your Vehicle

By Marty Kaliski of Marty's Motors, a Diamond Certified Expert Contributor

EL CERRITO − There are several areas to address when it comes to maintaining your car, but the single most important is engine fluids. They’re the lifeblood of your vehicle, so it’s crucial to be proactive about checking them and…Read More

Marty Kaliski: A Generous Heart

By James Florence, Diamond Certified Program Reporter

EL CERRITO − Marty Kaliski spent the first years of his career behind the wheel of a car, but he eventually discovered his true calling under the hood. “As a young man, I worked as a cab driver,” he remembers….Read More

Video: Preliminary Steps in Construction

With Ron Evenich of Evenich Construction, a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: In anticipation of an upcoming building project, homeowners sometimes forget about the preliminary hurdles that must be cleared before construction begins. Today, we’re in Petaluma with Diamond Certified Expert Contributor Ron Evenich of Evenich Construction, to learn more. Diamond…Read More

Preliminary Steps in the Construction Process

By Ron Evenich of Evenich Construction, Inc., a Diamond Certified Expert Contributor

PETALUMA − In anticipation of an upcoming building or remodeling project, home and property owners tend to get excited about seeing the work begin. However, any construction project entails a number of preliminary hurdles that must be cleared before the…Read More

Ron Evenich: One Day at a Time

By James Florence, Diamond Certified Program Reporter

PETALUMA − Like many professionals who learned their trade by working alongside a parent, Ron Evenich was introduced to construction at an early age. “My father was a drywall contractor, and I started working with him when I was just…Read More

Video: Carpets and Indoor Air Quality

With Matt Cole of Cole's Carpe, a Diamond Certified Expert Contributor

HAYWARD − Host, Sarah Rutan: While many people think carpeting contributes to allergy problems, some suggests the opposite might be true. Today we’re in Hayward with Diamond Certified Expert Contributor, Matt Cole of Cole’s Carpet & Upholstery Company to learn a different perspective. Diamond Certified…Read More

The Truth about Carpet and Air Quality

By Matt Cole of Cole's Carpet & Upholstery Company, a Diamond Certified Expert Contributor

HAYWARD − Many people think carpet contributes to allergies and respiratory problems, but this isn’t necessarily the case. In fact, according to numerous scientific studies, carpet may actually have the opposite effect. In one study performed in Sweden, the carpets…Read More

Matt Cole: Giving Back

By James Florence, Diamond Certified Program Reporter

HAYWARD − For Matt Cole, what started as a mere summer job ended up becoming a lifetime occupation. “I started cleaning carpets as a summertime job when I was 15,” he remembers. “I got a lot of satisfaction from restoring…Read More

Video: Safety Measures to Prevent Falls

With Vivian Huddleston of Huddleston Care In-Home & Around Town Service, a Diamond Certified Expert Contributor

BURLINGAME − Host, Sarah Rutan: For an elderly person planning to age in place, an important consideration is creating a safe home environment. Today we’re in Burlingame Jamie Peraza appearing on the behalf of Diamond Certified Expert Contributor Vivian Huddleston to learn about…Read More

Video: Dealing With Hearing Loss

With Eric Stratton of Advanced Instruments Hearing Aid Center, a Diamond Certified Expert Contributor

VACAVILLE − Host, Sarah Rutan: In most cases, hearing loss can be a slow and gradual process, which is why it is important to heed the signs and seek preventive treatment. Today, we’re in Vacaville with Diamond Certified Expert Contributor Eric…Read More

The Secondary Effects of Hearing Loss

By Eric Stratton of Advanced Instruments Hearing Aid Center, a Diamond Certified Expert Contributor

VACAVILLE − Since hearing loss is a gradual regression, most people who experience it fail to notice the symptoms. In fact, it’s common for those with hearing loss to be in denial about it, blaming their communication issues on the assertion…Read More

Eric Stratton: Auditory Restoration

By James Florence, Diamond Certified Program Reporter

VACAVILLE − With a background in both communications and electronics, it’s no surprise that Eric Stratton found a career in audiology to be a perfect fit. “At the time I became interested in audiology, I was working on life safety…Read More

Video: Maintaining an Exterior Wood Structure

With Jesse Frank of Novato Lumber & Fence, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: Whether a fence, arbor, or pergola, any wooden outdoor structure is susceptible to the elements, which is why you should take preventative steps to protect yours. Today, we’re in Novato with Diamond Certified Expert Contributor Jesse…Read More

The Importance of Preventative Fence Maintenance

By Jesse Frank of Novato Lumber & Fence, a Diamond Certified Expert Contributor

NOVATO − While quality materials and workmanship are both vital to a wood fence’s longevity, an equally important factor is preventative maintenance. By taking proactive measures to protect your fence from the outdoor elements, you can prolong its lifespan and…Read More