Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Determining Eye Diseases

With Dr. R. David Jones of Empire Optometry, a Diamond Certified Expert Contributor

SANTA ROSA – Host, Sarah Rutan: Whether or not you need glasses, its important to have your eyes examined. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Dr. David Jones of Empire Optometry to learn why. Diamond Certified Expert Contributor,…Read More

Video: Selecting a Cleaning Company

With Murray Kahrnoff of General Carpet Upholstery Tile and Rug Cleaning, a Diamond Certified Expert Contributor

HAYWARD – Host, Sarah Rutan: Before choosing a carpet cleaner, there are a few things to consider before hiring. Today we’re in Hayward with Diamond Certified Expert Contributor, Murray Kahrnoff of General Carpet Upholstery Tile and Rug Cleaning to learn what he recommends. Diamond…Read More

How to Choose a Quality Carpet Cleaning Company

By Murray Kahrnoff of General Carpet Upholstery Tile and Rug Cleaning, a Diamond Certified Expert Contributor

HAYWARD – When choosing a carpet cleaning company, many consumers tend to look solely at price. However, the reality is that anyone can make a carpet look beautiful, but unless the job is performed with the right products and techniques, it…Read More

Murray Kahrnoff: Keeping it Clean

By James Florence, Diamond Certified Program Staff

HAYWARD – After more than 35 years in the carpet cleaning business, Murray Kahrnoff has established himself as a leading figure at the forefront of an ever-evolving industry. However, as with many success stories, his professional beginnings were somewhat inconspicuous. “I…Read More

Video: Same-Day Crowns

With Dr. Stephen Ostwald of Stephen Ostwald, DDS, a Diamond Certified Expert Contributor

SAN FRANCISCO – Host, Sarah Rutan: If you’re in need of a dental crown, you’ll want to be aware of options available to you. Today we’re in San Francisco with Diamond Certified Expert Contributor, Dr. Stephen Ostwald of Stephen Ostwald DDS…Read More

The Benefits of CAD/CAM Dentistry

By Dr. Stephen Ostwald of Stephen Ostwald, DDS, a Diamond Certified Expert Contributor

SAN FRANCISCO – In the past, if you needed a crown installed or a similar dental restoration procedure, you had to go through quite a process—numbing, gooey impressions, temporary prostheses and at least two weeks of waiting. Today, however, advancements in…Read More

Dr. Stephen Ostwald: A Fulfilling Vocation

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO – As a science major in college, Stephen Ostwald was seriously considering a career in the medical field, but he was unsure about what capacity would best suit his interests and abilities. It wasn’t until he received a recommendation…Read More

Video: Bathroom Safety

With Kimeri Opacic of Re-Bath by Schicker, a Diamond Certified Expert Contributor

CONCORD – Host, Sarah Rutan: The bathroom can be one of the most dangerous rooms in the home. Today we’re in Concord with Diamond Certified Expert Contributor, Kimeri Opacic of Re-Bath by Schicker to learn a few ways that you can make…Read More

Remodeling a Bathroom to “Age in Place”

By Kimeri Opacic of Re-Bath by Schicker, a Diamond Certified Expert Contributor

CONCORD – When remodeling your bathroom, it’s important to consider how long you plan to live in your home and if you want to age in place. If so, you’ll want to take measures to improve safety and accessibility in your…Read More

Video: Finding a Contractor License

With Diana Connolly of Montclair Construction & Structural, Inc., a Diamond Certified Expert Contributor

OAKLAND – Host, Sarah Rutan: If you’re planning to hire a contractor, you’ll first want to do your homework. Today we’re in Oakland with Diamond Certified Expert Contributor, Diana Connolly of Montclair Construction & Structural, Inc. to learn more. Diamond Certified Expert Contributor, Diana…Read More

How to Choose a Building Contractor

By Diana Connolly of Montclair Construction & Structural, a Diamond Certified Expert Contributor

OAKLAND – When choosing a contractor for your building or remodeling project, two essential aspects to look at are credentials and reputation. By confirming these, you can ensure you’re hiring a contractor that’s legally on the level and has a proven…Read More

Diana Connolly: A Renewed Appreciation

By James Florence, Diamond Certified Program Staff

OAKLAND – Diana Connolly has always enjoyed life in the Bay Area, but her appreciation for the local setting grew even more after a year spent living elsewhere. “I moved away from the Bay Area for a short time, to a…Read More

Video: Transporting a Refrigerator

With Cal Farnsworth of Earl Farnsworth Express, a Diamond Certified Expert Contributor

SAN RAFAEL – Host, Sarah Rutan: If you’re planning on moving a refrigerator, you’ll want to know what to do step-by-step before beginning. Today we’re in San Rafael with Diamond Certified Expert Contributor, Cal Farnsworth of Earl Farnsworth Express to learn more. Diamond…Read More

How to Move a Refrigerator

By Cal Farnsworth Jr. of Earl Farnsworth Express, a Diamond Certified Expert Contributor

SAN RAFAEL – Moving a refrigerator can be a complicated and dangerous task, which is why it’s important to know what you’re doing beforehand. By adhering to the following steps, you can better ensure a safe and successful transport of your…Read More

Video: Stucco Solutions

With Dan Ford of CertaPro Painters of Silicon Valley, a Diamond Certified Expert Contributor

FOSTER CITY – Host, Sarah Rutan: If you’re planning on repainting your stucco home, you’ll want to be sure to seal any cracks on its surface. Today we’re in Foster City with Diamond Certified Expert Contributor, Dan Ford of CertaPro Painters…Read More

Repairing Stucco with Elastomeric Products

By Dan Ford of CertaPro Painters of Silicon Valley, a Diamond Certified Expert Contributor

FOSTER CITY – A typical issue with stucco homes (which are common in the Bay Area) is the formation of exterior cracks. Over time, a stucco home’s exterior can develop hundreds of cracks, ranging from simple hairline fractures to large patches…Read More

Dan Ford: Adding a New Coat

By James Florence, Diamond Certified Program Staff

FOSTER CITY – Dan Ford has been a member of the Silicon Valley community for many years, but before he was painting local homes and commercial properties, he was immersed in an industry more closely associated with the region’s namesake. “I…Read More

Cal Farnsworth Jr.: A Privilege Earned

By James Florence, Diamond Certified Program Staff

SAN RAFAEL – As a second-generation business owner, Cal Farnsworth Jr. now runs the company his father founded more than 40 years ago. However, his entrance into the moving industry was no silver spoon affair—rather, he earned his stripes by working…Read More

Kimeri Opacic: A Firsthand Perspective

By James Florence, Diamond Certified Program Staff

CONCORD – After five years as marketing director for Re-Bath by Schicker, Kimeri Opacic’s only regret is that she didn’t always know what she now knows about bathroom remodeling. “I bought a house in 1998 that was stuck in the ’70s,…Read More

Video: Getting Ready For a Roof Remodel

With Pete Scudder of Scudder Roofing Company, a Diamond Certified Expert Contributor

MONTEREY – Host, Sarah Rutan: If you’re planning on re-roofing your home, you’ll need to know how to prepare before remodeling begins. Today, we’re in Monterey with Diamond Certified Expert Contributor, Pete Scudder of Scudder Roofing Company to learn more. Diamond Certified…Read More

How to Prepare for a Re-Roofing Project

By Pete Scudder of Scudder Roofing Company, a Diamond Certified Expert Contributor

MONTEREY – A residential re-roofing project is no walk in the park—in fact, it can be tantamount to experiencing a mild earthquake. For this reason, it’s important to consider several aspects when preparing for a re-roofing project. Ensure the safety of…Read More

Pete Scudder: Outdoor Education

By James Florence, Diamond Certified Program Staff

MONTEREY – While he initially got into roofing as a means to supplement his academic career, Pete Scudder soon grew to prefer his outdoor learning environment to the confines of the classroom. “While attending Monterey Peninsula College, I worked part time…Read More

Video: Understanding Your Check Engine Light

With Dave Kusa of Autotrend Diagnostics, a Diamond Certified Expert Contributor

CAMPBELL – Host, Sarah Rutan: If there is a problem with your vehicle, there is one way you can check it out before bringing it to a shop. Today we’re in Campbell with Diamond Certified Expert Contributor, David Kusa of Autotrend Diagnostics to…Read More

The Importance of an Accurate Vehicle Diagnosis

By Dave Kusa of Autotrend Diagnostics, a Diamond Certified Expert Contributor

CAMPBELL – If the “check engine” light on your vehicle’s dashboard is illuminated, you should get a diagnosis as soon as possible to avoid a major issue. However, few vehicle owners realize that not all diagnoses are alike. In recent years,…Read More

Dave Kusa: Putting it All Together

By James Florence, Diamond Certified Program Staff

CAMPBELL – While Dave Kusa’s mechanical skills became apparent at a young age, it wasn’t until later that they’d find their application in the professional realm. “When I was a kid, my mom told me I should find a job where…Read More

Video: Roadside Assistance Kit

With Paula McCormick of Toyota Marin, a Diamond Certified Expert Contributor

SAN RAFAEL – Host, Sarah Rutan: You’ll never know what you’ll encounter on the road and its important to be prepared. Today, we’re in San Rafael with Diamond Certified Expert Contributor Paula McCormick of Toyota Marin to learn what to include in your…Read More

Paula McCormick: All About Service

By James Florence, Diamond Certified Program Staff

SAN RAFAEL – Paula McCormick didn’t originally plan on a career in the automotive industry, but her prior experience in the business gave her somewhere to land when her original plans fell through. “While pursuing a degree in criminal law, I…Read More

The Importance of a Vehicle Emergency Kit

By Paula McCormick of Toyota Marin, a Diamond Certified Expert Contributor

SAN RAFAEL – Whether on a long road trip or just the daily commute to work, vehicle emergencies can occur at any time. To be prepared in the event of an on-the-road emergency, it’s a good idea to keep an emergency…Read More

Video: Car Maintenance

With Jason Clark of Toyota Marin, a Diamond Certified Expert Contributor

SAN RAFAEL – Host, Sarah Rutan: In order to get the most out of your vehicle, you’ll need to know some car maintenance tips. Today, we’re in San Rafael with Diamond Certified Expert Contributor, Jason Clark of Toyota Marin to learn more….Read More

How to Maintain Vehicle Fluids

By Jason Clark of Toyota Marin, a Diamond Certified Expert Contributor

SAN RAFAEL – Vehicles require several fluids to maintain ongoing functionality of their engines and related components. While these fluids should be inspected and replenished (as well as occasionally flushed) during routine service visits, it’s also a good idea for drivers…Read More

Jason Clark: Center Stage

By James Florence, Diamond Certified Program Staff

SAN RAFAEL – Prior to beginning his career in the automotive industry, Jason Clark spent much of his time working backstage for numerous theatrical productions. In either of these settings, however, his natural aptitude would eventually bring him from behind the…Read More

Video: Alternative to Central Air Conditioning

With Paul Proctor of R E Roofing and Construction, Inc., a Diamond Certified Expert Contributor

CAMPBELL – Host, Sarah Rutan: If you’d like to conserve energy in your home, you’ll want to consider a whole house fan. Today, we’re in Campbell with Diamond Certified Expert Contributor Paul Proctor of R E Roofing and Construction to learn more. Diamond Certified…Read More

Paul Proctor: No Regrets

By James Florence, Diamond Certified Program Staff

CAMPBELL – After spending several years working in the corporate world, Paul Proctor had become accustomed to living out of a suitcase. It wasn’t until after he started a family, however, that he began to sense the need for a change….Read More

The Benefits of a Whole House Fan

By Paul Proctor of R E Roofing & Construction Inc., a Diamond Certified Expert Contributor

CAMPBELL – Roofing companies are always looking for ways to help homeowners conserve on energy, whether by upgrading attic insulation or augmenting roof ventilation. While installing additional air vents can improve home ventilation, another way to do this is by installing…Read More

Dr. R. David Jones: A Singular Vision

By James Florence, Diamond Certified Program Staff

SANTA ROSA – Even as a young man, David Jones knew he wanted to pursue a career in health care, though he hadn’t yet decided on a particular field. However, by observing a pair of real life examples, he was able…Read More

The Importance of Routine Eye Examinations

By Dr. R. David Jones of Empire Optometry, a Diamond Certified Expert Contributor

SANTA ROSA – Routine eye exams are one of the most commonly neglected aspects of personal health care. While many people take an “as needed” approach to their eye health, the most important function of an eye examination is to preventatively…Read More

Video: At-Home Auto Care

With Bill Faulconer of Renson Automotive, Inc., a Diamond Certified Expert Contributor

CAMPBELL – Host, Sarah Rutan: Two important parts of caring for your vehicle include tire pressure and air filters. Today, we’re in Campbell with Diamond Certified Expert Contributor Bill Faulconer of Renson Automotive to learn more. Diamond Certified Expert Contributor, Bill Faulconer: Here’s…Read More

Do-It-Yourself Vehicle Maintenance

By Bill Faulconer of Renson Automotive, Inc., a Diamond Certified Expert Contributor

CAMPBELL – Many aspects of auto maintenance are best left to a professional, but there are some things you can easily do yourself. Here are two do-it-yourself measures you can take to improve your driving experience: Tire pressure maintenance While regulating…Read More

Bill Faulconer: A Foundation of Integrity

By James Florence, Diamond Certified Program Staff

CAMPBELL – According to Bill Faulconer, his lengthy career in the automotive repair industry reflects a twofold passion. “My initial experience with auto repair was working on a Mustang with my father in our driveway, during which I discovered a fondness…Read More

Video: Replacing a Floor Board

With Guy Lee of LPC Enterprises, a Diamond Certified Expert Contributor

SAN CARLOS – Host, Sarah Rutan: If you have hardwood floors, its helpful to know how to replace a damaged floor board. Today, we’re in San Carlos with Diamond Certified Expert Contributor Guy Lee of LPC Enterprises to learn how to replace a…Read More

How to Repair Wood Flooring

By Guy Lee of LPC Enterprises, a Diamond Certified Expert Contributor

SAN CARLOS – When a hardwood floor becomes damaged, in many cases the damage can be rectified by replacing a small section rather than the entirety of the floor. Here are the steps for replacing a plank of wood flooring: Removal…Read More

Guy Lee: Refinishing First

By James Florence, Diamond Certified Program Staff

SAN CARLOS – When he unexpectedly found himself out of work at an age when most people are preparing for retirement, Guy Lee wasn’t sure what his next move was going to be—only that it would be of his own volition….Read More

Video: Keeping Your Dog Healthy and Happy

With David Weiss of Four Paws Pet Ranch, a Diamond Certified Expert Contributor

SANTA ROSA – Host, Sarah Rutan: If you have a dog, you’ll want to be sure to put them in situations where they are able to socialize with not only people, but dogs too. Today, we’re in Santa Rosa with Diamond Certified Expert…Read More

The Importance of Socializing Your Dog

By David Weiss of Four Paws Pet Ranch, a Diamond Certified Expert Contributor

SANTA ROSA – While nutrition, exercise and affection are crucial elements for keeping your dog healthy and happy, an often overlooked aspect of canine wellness is socialization. Though dogs have become a domesticated species over time, they’re still pack animals by…Read More

David Weiss: Dog Days

By James Florence, Diamond Certified Program Staff

SANTA ROSA – David Weiss started his professional life in the high tech field, but after investing years in a promising career, he suddenly found himself struggling to stay afloat in an inundated industry. However, it wasn’t long before a fateful…Read More

Video: Find, Remove and Change Your Filters

With Kim Haddon of Haddon Heating & Cooling, a Diamond Certified Expert Contributor

CONCORD – Host, Sarah Rutan: An important part of maintaining your home is learning how to find, remove and change your filters. Today, we’re in Concord with Diamond Certified Expert Contributor Kim Haddon of Haddon Heating & Cooling to learn more. Diamond…Read More

How to Locate and Replace Your Furnace Filter

By Kim Haddon of Haddon Heating & Cooling, a Diamond Certified Expert Contributor

CONCORD – While routine furnace filter replacement remains a commonly neglected aspect of home maintenance, for some, the problem starts with locating the filter in the first place. Here are a few common places to look: Internally: In many cases, the…Read More

Kim Haddon: Learning a New Language

By James Florence, Diamond Certified Program Staff

CONCORD – When she got married, Kim Haddon knew she’d be sharing a home with her husband, but she never thought that one day she’d be working side by side with him in a professional environment. “My husband, Dave, has been…Read More

Know Your Door and Window Screen Options

By James Hislop of Wesco Screen Company Inc., a Diamond Certified Expert Contributor

SAN RAFAEL – Most people assume door and window screens are one-size-fits-all, but there are actually a variety of styles and options from which to choose. Whether you’re looking for increased UV protection or a clearer view, you can find a…Read More

James Hislop: An Exceptional Ambition

By James Florence, Diamond Certified Program Staff

SAN RAFAEL – While few teenagers expect their summer jobs to turn into lifelong careers, even fewer aspire to one day own the businesses for which they work. For James Hislop, however, it was just such an exceptional ambition that led…Read More

Preparing Your Home for Sale with Cosmetic Upgrades

By Jane Brown of Optimum Realty & Financial Services, a Diamond Certified Expert Contributor

SAN FRANCISCO – Before listing your home for sale, it’s always a good idea to make cosmetic upgrades that will enhance its appeal. After determining how much you’re willing to invest in this process, go through your home and decide where…Read More

Jane Brown: Both Sides of the Coin

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO – In real estate, the sales process is typically coordinated between two distinct parties—a realtor and a lender—often within a somewhat turbulent dynamic. When Jane Brown first entered the industry, she saw how stressful this could make the process…Read More

Differentiating Wood Flooring Products

By Joan Slaughterbeck of Slaughterbeck Floors, Inc., a Diamond Certified Expert Contributor

CAMPBELL – When choosing a wood flooring product, many consumers don’t realize the variety of options available. Due to continuing industry innovation, wood flooring is available in several formats, which is why it’s beneficial for potential buyers to know the characteristics…Read More

Joan Slaughterbeck: Preserving a Legacy

By James Florence, Diamond Certified Program Staff

CAMPBELL – While in her own words, Joan Slaughterbeck “married into” the flooring business, after nearly 25 years spent immersed in the industry, few would dispute that she’s earned her stripes. “My husband, Jack, founded Slaughterbeck Floors in 1974,” she says….Read More

The Benefits of a Design/Build Approach to Construction

By Janver Holly of Holly & Associates, Inc., a Diamond Certified Expert Contributor

SANTA ROSA – Whether you’re planning to remodel your kitchen or build a home from the ground up, it’s worthwhile to consider the benefits of a design/build approach. Design/build is principally characterized by the collaborative environment it creates between a client,…Read More

Janver Holly: A Foundation of Faith

By James Florence, Diamond Certified Program Staff

SANTA ROSA – Janver Holly has been working in the construction industry for 30 years, so it may come as a surprise to learn that he’s also a credentialed religious scholar, holding dual master’s degrees in Theology and Divinity. While he…Read More

Video: Flooring Options

With Joan Slaughterbeck of Slaughterbeck Floors, a Diamond Certified Expert Contributor

CAMPBELL– Host, Sarah Rutan: If you’re planning on installing new floors, you’ll first want to know your options. Today, we’re in Campbell with Diamond Certified Expert Contributors from Slaughterbeck Floors to learn three  options. Diamond Certified Expert Contributor, Sherry Huey: This is…Read More

Video: Planning a Construction Project

With Janver Holly of Holly & Associates, Inc., a Diamond Certified Expert Contributor

SANTA ROSA– Host, Sarah Rutan: Collaboration is key when it comes to planning a construction project. Today, we’re in Santa Rosa with Diamond Certified Expert Contributor, Janver Holly of Holly & Associates to learn more. Diamond Certified Expert Contributor, Janver Holly: My number…Read More

Video: Types of Window Screens

With James Hislop of Wesco Screen Company Inc., a Diamond Certified Expert Contributor

SAN RAFAEL – Host, Sarah Rutan: If you’re planning on purchasing or replacing your screens, you’ll first want to know your options. Today, we’re in San Rafael with Diamond Certified Expert Contributor, James Hislop of Wesco Screen Company to learn more. Diamond…Read More

Video: Renovations to Help Your Home Sell

With Jane Brown of Optimum Realty & Financial Services, a Diamond Certified Expert Contributor

SAN FRANCISCO – Host, Sarah Rutan: If you’re planning on selling your home, you’ll want to consider some cosmetic changes to help it stand out to potential buyers. Today, we’re in San Francisco with Diamond Certified Expert Contributor, Jane Brown of Optimum Realty…Read More

Video: Learning About SCORE

With Charles Sterck of Sterck Kulik O'Neill Accounting Group, Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO – Host, Sarah Rutan: As a new business, you’ll want to prepare as best as you can before meeting with a CPA. Today, we’re in San Francisco with Diamond Certified Expert Contributor Charles Sterck of Sterck Kulik O’Neill Accounting Group, to…Read More

Video: Step-By-Step Instructions to Maintain a Window

With Joe Velasquez of Crystal Clear Window Cleaning, LLC, a Diamond Certified Expert Contributor

SAN FRANCISCO – Host, Sarah Rutan: To keep your windows looking their best, you’ll first want to learn the most effective was to clean them. Today we’re in San Francisco with Diamond Certified Expert Contributor Joe Velasquez of Crystal Clear Window Cleaning to…Read More

The Best Way to Clean a Window

By Joe Velasquez of Crystal Clear Window Cleaning, LLC, a Diamond Certified Expert Contributor

SAN FRANCISCO – Window cleaning may seem like a simple task, but in order to ensure the best results, it’s important to utilize proper procedures. By employing the right tools and techniques, you’ll be able to keep your windows looking their…Read More

Joe Velasquez: High Rising

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO – When it came to finding a career, Joe Velasquez did what many have done and followed in his father’s footsteps. However, he also achieved something that’s comparatively rare: He improved upon the legacy that was handed down to…Read More

Small Business Tip: Utilize Local Resources like SCORE

By Charles Sterck of Sterck Kulik O'Neill Accounting Group, Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO – The vast majority of new businesses fail within the first year, often due to a lack of experience and knowledge of what it takes to stay afloat in a challenging economic environment. For this reason, it’s vital for…Read More

Charles Sterck: A Process of Achievement

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO – After he graduated college, Charles Sterck wasn’t planning on being hired by a prestigious financial firm, but when it happened, he didn’t take his good fortune for granted. “Fresh out of school, I started working for Forbes &…Read More

Video: Passing a Fire Code Inspection

With Cherie La France-Anderson of STATCOMM Inc., a Diamond Certified Expert Contributor

MOUNTAIN VIEW – Host, Sarah Rutan: Before starting on a remodeling project, you’ll want to be sure you are taking steps needed to pass a fire code inspection after it is complete. Today, we’re in Mountain View with Diamond Certified Expert Contributor Cherie…Read More

Video: Caring for your Awning

With Leila Jacobsen of Awnco Retractables, a Diamond Certified Expert Contributor

SAN RAFAEL – Host, Sarah Rutan: If you have an awning on your home or business, its important to know how to properly care for and maintain it. Today we’re in San Rafael with Diamond Certified Expert Contributor Leila Jacobsen of Awnco…Read More

How to Properly Maintain Window Awnings

By Leila Jacobsen of Awnco Retractables, a Diamond Certified Expert Contributor

SAN RAFAEL – When it comes to window awnings, regular maintenance is crucial for keeping them looking and performing their best. Awning maintenance mainly consists of routine cleaning, which prevents dirt from becoming embedded in the fabric. In addition to regularity,…Read More

Leila Jacobsen: Full Sail

By James Florence, Diamond Certified Program Staff

SAN RAFAEL – Before she was manufacturing custom awnings for homes and buildings, Leila Jacobsen was employing her tailoring skills in another capacity—one that was inspired by her fondness for sailing. However, she never expected that her niche operation would eventually…Read More

Video: Performing a Visual Inspection to Your Vehicle

With Danny Tran of Performance Tow & Auto Repair, a Diamond Certified Expert Contributor

SANTA ROSA – Host, Sarah Rutan: If you’re planning on getting a smog test, you’ll first want to do your own visual inspection to ensure that your vehicle is ready. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Danny Tran of…Read More

How to Prepare for a Smog Inspection

By Danny Tran of Performance Tow & Auto Repair, a Diamond Certified Expert Contributor

SANTA ROSA – When it comes to getting your car smog checked, a little preparation can go a long way toward avoiding unwarranted failure. While vehicles often fail inspection due to emissions issues or illuminated “check engine” lights, other times it’s…Read More

Danny Tran: Maximum Performance

By James Florence, Diamond Certified Program Staff

SANTA ROSA – Like many auto repair shop owners, Danny Tran got his start in the industry at an early age. “My uncle used to own a repair shop—as a teenager, I would hang out there after school and he would show…Read More

Video: Ways to Improve Energy Efficiency

With Todd Lubash of Bell Products, Inc. , a Diamond Certified Expert Contributor

NAPA – Host, Sarah Rutan: There are many ways to make your home more energy efficient. Today we’re in Napa with Diamond Certified Expert Contributor Todd Lubash of Bell Products to learn more. Diamond Certified Expert Contributor, Todd Lubash: Well, with regards to energy…Read More

A Whole-Home Approach to Energy Efficiency

By Todd Lubash of Bell Products, Inc., a Diamond Certified Expert Contributor

NAPA – As California building code standards continue to advance, many older homes are falling further behind in terms of energy efficiency, which is why more homeowners are taking a “whole-home” approach to making improvements. Rather than addressing a single aspect…Read More

Todd Lubash: Pure Determination

By James Florence, Diamond Certified Program Staff

NAPA – One’s professional career is a destination to which there are several avenues, from inheriting a family business to spending years getting a formal education. For Todd Lubash, however, the path to his life’s work was paved by pure determination….Read More

Video: One Way to Prevent a Kitchen Fire

With Kenny Turnage of K2GC, a Diamond Certified Expert Contributor

ANTIOCH – Host, Sarah Rutan: More fires start in the kitchen than in any other part of the home and could be prevented with a little bit of maintenance. Today we’re in Antioch with Diamond Certified Expert Contributor Kenneth Turnage of…Read More

Improving Kitchen Fire Safety via Microwave Maintenance

By Kenny Turnage of K2GC, a Diamond Certified Expert Contributor

ANTIOCH – Most homeowners aren’t aware that one of the leading causes of kitchen fires is over-range microwaves. All over-range microwaves have grease filters underneath, both to ensure proper ventilation and to capture fumes and grease particles. When these filters become…Read More

Kenny Turnage: Restoration Man

By James Florence, Diamond Certified Program Staff

ANTIOCH – While he’s made a career of restoring homes damaged by fire and water, Kenny Turnage’s field of specialty was no coincidental development—in fact, it stemmed from a specific incident that occurred during his childhood. “When I was a kid,…Read More

How to Optimize Fire Safety

By Cherie La France-Anderson of STATCOMM Inc., a Diamond Certified Expert Contributor

MOUNTAIN VIEW – When it comes to fire safety, staying compliant with code requirements isn’t always as simple as it seems. Here are three tips to help you optimize fire safety in your home or office and avoid costly liability/compliance issues….Read More

Cherie La France-Anderson: A Timely Opportunity

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW – Following a career in high-tech marketing, Cherie La France-Anderson had just established herself in a new industry when unforeseen circumstances left her in a dire situation. Fortunately, the stars aligned in her favor at just the right time….Read More

Video: Choosing an Auto Body Shop

With Joe Milani of Milani's Autocraft, a Diamond Certified Expert Contributor

NOVATO – Host, Sarah Rutan: Its not unusual for a consumer to hire an auto repair company that their insurance recommends but did you know you have the right to choose? Today we’re in Novato with Diamond Certified Expert Contributor Joseph Milani…Read More

Knowing Your Rights in an Auto-Related Insurance Claim

By Joe Milani of Milani's Autocraft, a Diamond Certified Expert Contributor

NOVATO – Following a minor auto collision, one of the first things you should do is contact your insurance provider—they’ll help you make a claim and give you a list of preferred repair shops. However, while you may be required to…Read More

Joe Milani: Restoring the Classics

By James Florence, Diamond Certified Program Staff

NOVATO – While today he’s the independent owner of a well-respected auto body shop, Joe Milani’s first foray into auto repair took place in a much humbler setting. “When I was a teenager, a few of my friends and I got…Read More

Video: Preparing for a Remodel

With Jim Adkins of Springs Construction, a Diamond Certified Expert Contributor

REDWOOD CITY – Host, Sarah Rutan: If you’re planning on a remodel, you’ll first need to know where to start. Today we’re in Redwood City with Diamond Certified Expert Contributor Jim Adkins of Spring Construction to hear his advice on preparing for…Read More

Home Remodeling Considerations

By Jim Adkins of Springs Construction, a Diamond Certified Expert Contributor

REDWOOD CITY – When taking on a remodeling project, many homeowners feel overwhelmed with the complex nature of the process. However, by addressing a few important aspects ahead of time, you can set yourself up for success. Here are a few…Read More

Jim Adkins: Finishing Strong

By James Florence, Diamond Certified Program Staff

REDWOOD CITY – While he’s since made a successful career for himself, Jim Adkins’ involvement in the construction industry began with a rude awakening. “I started out as a teenager, working summers for my grandfather, Walter Springs Sr.,” he recalls. “I…Read More

Video: Realigning Drawer Boxes

With Frank Canova Jr. of Diablo Valley Cabinetry , a Diamond Certified Expert Contributor

SAN RAMON – Host, Sarah Rutan: If your cabinet drawers come out of alignment, there are ways that you can correct this issue. Today we’re in San Ramon with Diamond Certified Expert Contributor Frank Canova of Diablo Valley Cabinetry to learn a…Read More

How to Adjust Your Cabinet Drawers

By Frank Canova Jr. of Diablo Valley Cabinetry, a Diamond Certified Expert Contributor

SAN RAMON – If you have custom cabinets, you may find that using them every day can cause the drawer boxes and fronts to become misaligned. Fortunately, most cabinet manufacturers include features that allow homeowners to easily adjust cabinet drawers themselves….Read More

Frank Canova Jr.: Long-Term Rewards

By James Florence, Diamond Certified Program Staff

SAN RAMON – While Frank Canova Jr. has been involved in the cabinet making business for more than a decade, it may come as a surprise to learn that he began his career in an entirely unrelated industry. “I started out…Read More

Video: Testing a Deadbolt Lock

With Gary Lekan of First Lock & Security Technologies, a Diamond Certified Expert Contributor

LOS ALTOS – Host, Sarah Rutan: If you’re using a deadbolt lock on your home, you’ll want to ensure it is properly installed. Today, we’re in Los Altos with Diamond Certified Expert Contributor, Gary Lekan of First Lock & Security Technologies…Read More

Video: Proper Deck Installation

With Steve Labourdette of Labourdette Construction, a Diamond Certified Expert Contributor

SEBASTOPOL – Host, Sarah Rutan: When remodeling your deck, its important to know about proper installation. Today we’re in Sebastopol with Diamond Certified Expert Contributor Steve Labourdette of Labourdette Construction to learn more. Diamond Certified Expert Contributor, Steve Labourdette: I’m going to show…Read More

Steve Labourdette: A Labor of Love

By James Florence, Diamond Certified Program Staff

SEBASTOPOL – When Steve Labourdette took his first remodeling job as a young man, it was simply a means to earn extra money for an upcoming trip. However, the passion he developed for his work would later blossom into a full-fledged…Read More

The Importance of Proper Deck Waterproofing

By Steve Labourdette of Labourdette Construction, a Diamond Certified Expert Contributor

SEBASTOPOL – When installing a new deck, waterproofing is a crucial aspect of attaching it to your house. By taking thorough measures to properly waterproof your deck, you can expect it to have a longer lifespan and avoid rot issues with…Read More

Video: Deck Installation

With Weston Leavens of Deckmaster Fine Decks, a Diamond Certified Expert Contributor

SANTA ROSA – Host, Sarah Rutan: Today we’re in Sebastopol with Diamond Certified Expert Contributor Weston Leavens of Deckmaster Fine Decks to learn about hidden brackets that you can use for your deck installation. Diamond Certified Expert Contributor, Weston Leavens: If you’re in…Read More

Dr. Peter Panagotacos: True Growth

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO – Dr. Peter Panagotacos has been performing hair transplants for more than 40 years, during which time he’s gained prominence as a leading authority in his field. Still, even with all his accomplishments, he continues to find fulfillment in…Read More

Weston Leavens: Stacking the Deck

By James Florence, Diamond Certified Program Staff

SEBASTOPOL – Weston Leavens always knew he wanted to work with wood for a living, but he also wanted to find an industry niche that offered the best of two scenarios. “I discovered that as a carpenter, you basically have two…Read More

How to Prevent and Remove Rodents

By Richard Estrada of ATCO Pest Control, a Diamond Certified Expert Contributor

NOVATO – When it comes to keeping your home free of pests, rodents are a primary concern. Here are a few tips on how to both prevent rodents from entering your home and remove them after the fact. Prevention The most…Read More

Avoiding Hair Growth Scams

By Dr. Peter Panagotacos of Peter J. Panagotacos, MD, a Diamond Certified Expert Contributor

SAN FRANCISCO – Hair loss is a problem that has bothered men and women alike for more than 5,000 years. We know this because the first written prescription was for a hair loss treatment, found in a 5,000-year-old hieroglyphic document. The…Read More

The Benefits of Hidden Brackets

By Weston Leavens of Deckmaster Fine Decks, a Diamond Certified Expert Contributor

SEBASTOPOL – If you’re in the market for a new deck, you may find yourself overwhelmed with choices, as material options range from composites and synthetics to hardwoods and softwoods. However, an equally important factor to consider is how you want…Read More