Bryan Chase: Plumbing Pro
Scott Sunkel: Carpet Connoisseur
Jesse Frank: Fence Aficionado
Eric Stratton: Hearing Aid Artist
Vivian Huddleston: Home Care Reformer
Richard Cordes: Auto Repair Specialist
Brad Horton: Painting Paragon
Ron McLeod: Automotive Auteur
Richard Garcia: Home Repair Extraordinaire
Sandy Rostad: Realtor Extraordinaire
Matt Cole: Carpet Cleaning Innovator
Marty Kaliski: Automotive Ace
Dennis Griffin: Auto Authority
Dr. Lovely Manlapaz: Dental Genius
Ron Evenich: Construction Connoisseur
Avi Urban: Real Estate Specialist
Jonathan Lipschutz: Audiologist Extraordinaire
Jeremy Schreckengost: Pest Control Pioneer

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Frequency of Termite Inspections

With Jeremy Schreckengost of Elite Bay Area Termite Control, a Diamond Certified Expert Contributor

BELMONT − Host, Sarah Rutan: An important aspect of home maintenance is knowing when, and how often, to have a termite inspection. Today, we’re in Belmont with Diamond Certified Expert Contributor Jeremy Schreckengost of Elite Bay Area Termite Control, to learn more….Read More

Common Signs of Termite Infestation

By Jeremy Schreckengost of Elite Bay Area Termite Control, a Diamond Certified Expert Contributor

BELMONT − Despite the prevalence of termites in the Bay Area, many homeowners aren’t familiar with the signs of infestation. One of the most common signs is small, sand-like granules known as “termite pellets.” Often found on windowsills, these tiny…Read More

Jeremy Schreckengost: A Constructive Collaboration

By James Florence, Diamond Certified Program Staff

BELMONT − With a background in construction, Jeremy Schreckengost didn’t get involved in the pest control industry until a long-time friendship led to a professional collaboration. “My business partner, Ben Kahner, and I have been close friends since we were…Read More

Video: An Easy Way to Clear a Drain

With Richard Garcia of Premier Construction & Home Services, a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: If a sink in your home is draining slowly, you may be able to remedy the problem by using a simple piece of 14-gauge wire. Today, we’re in Livermore with Diamond Certified Expert Contributor Richard Garcia of Premier…Read More

An Easy Way to Clear a Drain

By Richard Garcia of Premier Construction & Home Services, a Diamond Certified Expert Contributor

LIVERMORE − If you have a clogged sink or shower drain, you may assume it’ll take a special tool or professional expertise to remedy the situation. In reality, this is something you can likely fix yourself by employing a simple…Read More

Richard Garcia: Handy as They Come

By James Florence, Diamond Certified Program Staff

LIVERMORE − When asked how he came to be involved in the construction field, Richard Garcia says it was a natural result of his innate inclination. “I’ve always been mechanically inclined and enjoyed working with my hands, so it just…Read More

The Benefits of Cork Flooring

By Paul Byer of First Choice Abbey Carpet, a Diamond Certified Expert Contributor

DANVILLE − The next time you pop open a bottle of wine, take a good look at the cork. You may not realize it, but that same cork can also be used to make an outstanding floor. Here are some…Read More

Video: Proactive Hearing Loss Treatment

With Jonathan Lipschutz of Berkeley Hearing Center , a Diamond Certified Expert Contributor

BERKELEY − Host, Sarah Rutan: While many people ignore the symptoms of hearing loss, addressing it proactively can greatly increase the effectiveness of treatment. Today, we’re in Berkeley with Diamond Certified Expert Contributor Jonathan Lipschutz of Berkeley Hearing Center, to learn more….Read More

The Importance of Preventative Hearing Loss Treatment

By Jonathan Lipschutz of Berkeley Hearing Center, a Diamond Certified Expert Contributor

BERKELEY − At least 28 million adults in the United States suffer from hearing loss, a condition that impacts communication and functional ability, which often leads to cognitive decline, depression and an overall decrease in quality of life. However, despite…Read More

Jonathan Lipschutz: Patient-Centered

By James Florence, Diamond Certified Program Staff

BERKELEY − As a young paramedic, Jonathan Lipschutz knew he wanted to move up in the medical field, but he wasn’t sure which direction he should go. It wasn’t until a chance interaction with someone from his past that he…Read More

Video: Specialized Auto Care

With Richard Cordes of European Sales & Service, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: If you own a high end vehicle like a Mercedes-Benz or a BMW, the expertise of a specialist can be an invaluable resource. Today we’re in Santa Rosa with Diamond Certified Expert Contributor, Richard Cordes…Read More

The Benefits of Specialized Auto Care

By Richard Cordes of European Sales & Service, a Diamond Certified Expert Contributor

SANTA ROSA − If you own a high-end imported car like a Porsche, Mercedes-Benz or BMW, you’ll want to make sure it gets the best care possible. A good way to do so is to take your car to a…Read More

Richard Cordes: A Drive To Excel

By James Florence, Diamond Certified Program Staff

SANTA ROSA − Since he was a teenager, Richard Cordes has exhibited a drive to excel, and four decades later, that drive has culminated in an uncommon level of achievement. “In high school, I received two years of auto training,…Read More

Video: How to Paint a Door

With Brad Horton of Alamo Painting, a Diamond Certified Expert Contributor

ALAMO − Host, Sarah Rutan: If you’re planning to repaint one or more doors in your home, you’ll want to know the correct procedure to use. Today, we’re in Alamo with Diamond Certified Expert Contributor Bradley Horton of Alamo Painting, to learn how…Read More

How to Paint a Door in your Home

By Brad Horton of Alamo Painting, a Diamond Certified Expert Contributor

ALAMO − Painting a door in your home may seem like a simple task, but in order to achieve a successful result, you’ll need to use the right tools and techniques. Here’s how to do it: The first step is…Read More

Brad Horton: A Serendipitous Start

By James Florence, Diamond Certified Program Staff

ALAMO − Whether it was the result of fate or mere circumstance, Brad Horton’s career as a professional house painter was jumpstarted by an unexpected coincidence. “When I was in my 20s, I had a roommate who was a painter,…Read More

Video: Dealing with Reappearing Carpet Stains

With Scott Sunkel of Start Fresh Restoration & Carpet Connoisseurs, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you have a carpet stain that continues to reappear after repeated cleanings, you’ll need to employ a more effective solution. Today, we’re in Walnut Creek with Diamond Certified Expert Contributor Scott Sunkel of Start Fresh Restoration…Read More

How to Remove a Recurring Carpet Spot

By Scott Sunkel of Start Fresh Restoration & Carpet Connoisseurs , a Diamond Certified Expert Contributor

WALNUT CREEK − A common phenomenon experienced by those with carpet in their homes is a spot that continues to reappear, even after repeated cleanings. Fortunately, this isn’t a hopeless situation: by using the correct technique, you can eliminate a…Read More

Scott Sunkel: A Fresh Start

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − For Scott Sunkel, getting into the carpet cleaning business may have been an unanticipated move, but it provided him with the fresh start he’d been looking for. “I managed a furniture store for three years, during which…Read More

Video: Benefits of CAD/CAM Technology

With Dr. Lovely Manlapaz of Lovely Manlapaz Teodoro DDS, a Diamond Certified Expert Contributor

HERCULES − Host, Sarah Rutan: Getting a dental crown used to be lengthy process, but thanks to today’s modern innovations, today’s dental patients have advantages of a much more effective method. Today, we’re in Hercules with Diamond Certified Expert Contributor Dr. Lovely…Read More

The Benefits of CAD/CAM Dentistry

By Dr. Lovely Manlapaz of Lovely Manlapaz Teodoro DDS, a Diamond Certified Expert Contributor

HERCULES − In the past, if you needed a crown installed or a similar dental restoration procedure, you had to go through quite a process—numbing, gooey impressions, temporary prostheses and at least two weeks of waiting. Today, however, advancements in computer-aided…Read More

Dr. Lovely Manlapaz: From Manila to the Bay

By James Florence, Diamond Certified Program Staff

HERCULES − While she first began practicing dentistry in her home city of Manila, Philippines, Dr. Lovely Manlapaz later relocated to the California Bay Area, which gave her an opportunity to broaden her professional horizons. “In the Philippines, dentists and…Read More

Video: Maintaining Your Engine Fluids

With Marty Kaliski of Marty's Motors, a Diamond Certified Expert Contributor

EL CERRITO − Host, Sarah Rutan:  If you’re looking to maximize the lifespan of your vehicle, you’ll want to be proactive about monitoring and replacing crucial engine fluids. Today, we’re in El Cerrito with Diamond Certified Expert Contributor Marty Kaliski of Marty’s…Read More

Engine Fluids: The Lifeblood of Your Vehicle

By Marty Kaliski of Marty's Motors, a Diamond Certified Expert Contributor

EL CERRITO − There are several areas to address when it comes to maintaining your car, but the single most important is engine fluids. They’re the lifeblood of your vehicle, so it’s crucial to be proactive about checking them and…Read More

Marty Kaliski: A Generous Heart

By James Florence, Diamond Certified Program Staff

EL CERRITO − Marty Kaliski spent the first years of his career behind the wheel of a car, but he eventually discovered his true calling under the hood. “As a young man, I worked as a cab driver,” he remembers….Read More

Video: Preliminary Steps in Construction

With Ron Evenich of Evenich Construction, a Diamond Certified Expert Contributor

PETALUMA − Host, Sarah Rutan: In anticipation of an upcoming building project, homeowners sometimes forget about the preliminary hurdles that must be cleared before construction begins. Today, we’re in Petaluma with Diamond Certified Expert Contributor Ron Evenich of Evenich Construction, to learn more. Diamond…Read More

Preliminary Steps in the Construction Process

By Ron Evenich of Evenich Construction, Inc., a Diamond Certified Expert Contributor

PETALUMA − In anticipation of an upcoming building or remodeling project, home and property owners tend to get excited about seeing the work begin. However, any construction project entails a number of preliminary hurdles that must be cleared before the…Read More

Ron Evenich: One Day at a Time

By James Florence, Diamond Certified Program Staff

PETALUMA − Like many professionals who learned their trade by working alongside a parent, Ron Evenich was introduced to construction at an early age. “My father was a drywall contractor, and I started working with him when I was just…Read More

Video: Carpets and Indoor Air Quality

With Matt Cole of Cole's Carpe, a Diamond Certified Expert Contributor

HAYWARD − Host, Sarah Rutan: While many people think carpeting contributes to allergy problems, some suggests the opposite might be true. Today we’re in Hayward with Diamond Certified Expert Contributor, Matt Cole of Cole’s Carpet & Upholstery Company to learn a different perspective. Diamond Certified…Read More

The Truth about Carpet and Air Quality

By Matt Cole of Cole's Carpet & Upholstery Company, a Diamond Certified Expert Contributor

HAYWARD − Many people think carpet contributes to allergies and respiratory problems, but this isn’t necessarily the case. In fact, according to numerous scientific studies, carpet may actually have the opposite effect. In one study performed in Sweden, the carpets…Read More

Matt Cole: Giving Back

By James Florence, Diamond Certified Program Staff

HAYWARD − For Matt Cole, what started as a mere summer job ended up becoming a lifetime occupation. “I started cleaning carpets as a summertime job when I was 15,” he remembers. “I got a lot of satisfaction from restoring…Read More

Video: Safety Measures to Prevent Falls

With Vivian Huddleston of Huddleston Care In-Home & Around Town Service, a Diamond Certified Expert Contributor

BURLINGAME − Host, Sarah Rutan: For an elderly person planning to age in place, an important consideration is creating a safe home environment. Today we’re in Burlingame Jamie Peraza appearing on the behalf of Diamond Certified Expert Contributor Vivian Huddleston to learn about…Read More

Video: Dealing With Hearing Loss

With Eric Stratton of Advanced Instruments Hearing Aid Center, a Diamond Certified Expert Contributor

VACAVILLE − Host, Sarah Rutan: In most cases, hearing loss can be a slow and gradual process, which is why it is important to heed the signs and seek preventive treatment. Today, we’re in Vacaville with Diamond Certified Expert Contributor Eric…Read More

The Secondary Effects of Hearing Loss

By Eric Stratton of Advanced Instruments Hearing Aid Center, a Diamond Certified Expert Contributor

VACAVILLE − Since hearing loss is a gradual regression, most people who experience it fail to notice the symptoms. In fact, it’s common for those with hearing loss to be in denial about it, blaming their communication issues on the assertion…Read More

Eric Stratton: Auditory Restoration

By James Florence, Diamond Certified Program Staff

VACAVILLE − With a background in both communications and electronics, it’s no surprise that Eric Stratton found a career in audiology to be a perfect fit. “At the time I became interested in audiology, I was working on life safety…Read More

Video: Maintaining an Exterior Wood Structure

With Jesse Frank of Novato Lumber & Fence, a Diamond Certified Expert Contributor

NOVATO − Host, Sarah Rutan: Whether a fence, arbor, or pergola, any wooden outdoor structure is susceptible to the elements, which is why you should take preventative steps to protect yours. Today, we’re in Novato with Diamond Certified Expert Contributor Jesse…Read More

The Importance of Preventative Fence Maintenance

By Jesse Frank of Novato Lumber & Fence, a Diamond Certified Expert Contributor

NOVATO − While quality materials and workmanship are both vital to a wood fence’s longevity, an equally important factor is preventative maintenance. By taking proactive measures to protect your fence from the outdoor elements, you can prolong its lifespan and…Read More

Jesse Frank: Beyond the Fence

By James Florence, Diamond Certified Program Staff

NOVATO − After several years working in construction, when Jesse Frank was offered an opportunity to go into a more specialized trade, he was anything but on the fence about it. “After I got married, my father-in-law, who was a…Read More

Video: Donating Your Unwanted Items

With Sandy Rostad of The Rostad Team of Coldwell Banker, a Diamond Certified Expert Contributor

SAN CARLOS − Host, Sarah Rutan:  When preparing for a move, you’ll need to priorities which items you’ll take with you, and which items you’ll leave behind. Today we’re in San Carlos with Diamond Certified Expert Contributor, Sandy Rostad of The Rostad…Read More

The Benefits of Donating Your Unwanted Items

By Sandy Rostad of The Rostad Team of Coldwell Banker, a Diamond Certified Expert Contributor

SAN CARLOS − Whether moving out of the area or simply downsizing, a common dilemma home sellers face is what to do with their unwanted possessions. While selling items online can be financially lucrative, it can also be time-consuming and…Read More

Sandy Rostad: A Prosperous Partnership

By James Florence, Diamond Certified Program Staff

SAN CARLOS − After working in the insurance industry for two decades, Sandy Rostad was primed for a major transition after she decided to partner with her husband in the real estate field. “My husband, Mike, was working full-time as…Read More

Video: Home Sales 101

With Avi Urban of Avi Urban Residential & Investment Real Estate, a Diamond Certified Expert Contributor

PALO ALTO − Host, Sarah Rutan: When selling a home, there are a number of strategic steps that you can take that can increase the likelihood of a positive outcome. Today, we’re in Palo Alto with Diamond Certified Expert Contributor Avi Urban of…Read More

Essential Seller Strategies in Real Estate

By Avi Urban of Avi Urban Residential & Investment Real Estate, a Diamond Certified Expert Contributor

PALO ALTO − When selling your home, there are numerous time-tested strategies that can help facilitate a positive outcome. Here are three to consider: Have inspections performed in advance. Buying a home is a major investment that involves a significant…Read More

Avi Urban: Fully Invested

By James Florence, Diamond Certified Program Staff

PALO ALTO − Avi Urban has been involved with real estate for more than 30 years, but it wasn’t until he was two decades in that he opted to make it a full-time career. “When I arrived in the Silicon…Read More

How to Prevent Falls at Home

By Vivian Huddleston of Huddleston Care In-Home & About Town Service, a Diamond Certified Expert Contributor

BURLINGAME − When creating a safe at-home living environment for an elderly loved one, it’s important to take additional measures to prevent falls. Since falls commonly happen at night, one of the best ways to do this is to maximize…Read More

Vivian Huddleston: A Career of Caring

By James Florence, Diamond Certified Program Staff

BURLINGAME − When asked how she got involved in the home care industry, Vivian Huddleston traces her motivation back to a set of personal experiences. “In 2003, my husband was injured in a terrible accident that necessitated a six-month recovery…Read More

Video: Troubleshooting Water Pressure Problems

With Bryan Chase of Apes Plumbing, Heating, Sewer and Drain, a Diamond Certified Expert Contributor

BOYES HOT SPRINGS − Host, Sarah Rutan: If you’re experiencing low water pressure in your home, it may due to the types of water pipes that you have. Today, we’re in Boyes Hot Springs with Diamond Certified Expert Contributor Bryan Chase of…Read More

A Common Cause of Low Water Pressure

By Bryan Chase of Apes Plumbing, Heating, Sewer and Drains, a Diamond Certified Expert Contributor

BOYES HOT SPRINGS − If you ask a plumber why your home has low water pressure, he’ll likely respond by asking you what type of water piping you have. The reason is simple: if you have old, galvanized metal piping,…Read More

Bryan Chase: Chasing a Dream

By James Florence, Diamond Certified Program Staff

BOYES HOT SPRINGS − While he’s been plumbing for more than two decades, Bryan Chase says his current career is actually an offshoot of his prior work in construction. “I used to build houses for a living, which, of course,…Read More

Video: Differentiating Quality with Auto Products

With Dennis Griffin of Griffin's Auto Repair, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Host, Sarah Rutan: While people often shop for automotive products based on price alone, this approach fails to take into account important aspects, like product quality. Today, we’re in Mountain View with Diamond Certified Expert Contributor Dennis Griffin of Griffin’s Auto…Read More

The Importance of Being an Informed Auto Parts Consumer

By Dennis Griffin of Griffin's Auto Repair, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Many vehicle owners choose auto parts and fluids based on price alone, but this is seldom a good strategy. There are different levels of quality for any individual product, so if you choose the cheapest one, it…Read More

Dennis Griffin: Old School

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW − With more than 60 years of experience in the automotive industry, it seems only too appropriate when Dennis Griffin describes his upbringing as “old school.” “My father was an auto mechanic and he put me to work…Read More

Video: The Importance of a Clean Cabin Filter

With Ron McLeod of ASAP Automotive, Inc., a Diamond Certified Expert Contributor

FREMONT − Host, Sarah Rutan:  A vehicle’s cabin filter is designed to provide clean air for its passengers, but if it isn’t regularly maintained, it can have the opposite effect. Today, we’re in Fremont with Diamond Certified Expert Contributor Ron McLeod of…Read More

The Importance of Cabin Filter Replacement

By Ron McLeod of ASAP Automotive, Inc., a Diamond Certified Expert Contributor

FREMONT − Cabin filter replacement is one of the most commonly overlooked aspects of vehicle maintenance. Designed to filter out elements like dust and pollen, a cabin air filter provides clean air for a vehicle’s driver and passengers. However, a…Read More

Ron McLeod: Mechanical Aptitude

By James Florence, Diamond Certified Program Staff

FREMONT − Ron McLeod first discovered his mechanical abilities while working on bicycles as a kid, and it wasn’t long before he took things to a whole other level. “When I was 10 years old, I started fixing the neighborhood…Read More

Video: Hiring a Properly Insured Contractor

With Ariel Baleli of Everlast Construction , a Diamond Certified Expert Contributor

PLEASANT HILL − Host, Sarah Rutan: Before hiring a contractor for your building project, make sure that they carry three crucial forms of insurance. Today we’re in Pleasant Hill with Diamond Certified Expert Contributor, Ariel Baleli of Everlast Construction to learn what these…Read More

The Importance of Triple Coverage in Construction

By Ariel Baleli of Everlast Construction, a Diamond Certified Expert Contributor

PLEASANT HILL − One of the most crucial aspects of hiring a building contractor is making sure they’re insured. However, when it comes to major construction projects, homeowners often don’t realize that proper insurance consists of three parts: workers’ compensation,…Read More

Ariel Baleli: A Lot Like Home

By James Florence, Diamond Certified Program Staff

PLEASANT HILL − A third-generation construction professional, Ariel Baleli grew up learning the trade in his home country of Israel. “I started out working with my father in the summers, and over time I just fell in love with the…Read More

Video: Treating Myopia

With Dr. Thomas Aller of Dr. Thomas A. Aller Optometrist , a Diamond Certified Expert Contributor

SAN BRUNO − Host, Sarah Rutan: If you or your children suffer from Myopia, or nearsightedness, it’s important to know your options so that you can keep your eyes from getting worse. Today we’re in San Bruno with Diamond Certified Expert…Read More

Innovative Methods for Treating Childhood Nearsightedness

By Dr. Thomas Aller of Dr. Thomas A. Aller Optometrist, Inc., a Diamond Certified Expert Contributor

SAN BRUNO − It’s been long believed (and still is today) that once a child is diagnosed with nearsightedness, nothing can be done to stop the subsequent regression. However, over the last decade, researchers have discovered that there are indeed…Read More

Dr. Thomas Aller: A Career in Focus

By James Florence, Diamond Certified Program Staff

SAN BRUNO − When he was in college, Dr. Thomas Aller first considered a career in animal research, but he eventually shifted his focus toward a more human-centered vocation. “I was studying animal behavior at UC Berkeley—I figured I was…Read More

Video: How to Participate in Your Remodeling Project

With Richard Davis of Davis Home Pros, a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: While hiring a skilled contractor is integral to the success of a remodeling project, an equally important aspect is being a proactive and informed client. Today we’re in Walnut Creek with Diamond Certified Expert Contributor Richard Davis of…Read More

How to Partner with Your Remodeling Contractor

By Richard Davis of Davis Home Pros, a Diamond Certified Expert Contributor

WALNUT CREEK − “On time and on budget” is a commonly heard phrase that’s generally used in the context of a contractor who’s able to manage a project timeline and control costs. However, any experienced contractor will tell you that…Read More

Richard Davis: Going Pro

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − Richard Davis always had a penchant for construction work, but it wasn’t until he retired from his first career that he got the opportunity to make it his livelihood. “Since I was a kid, I’ve enjoyed building…Read More

Video: Considerations for Event Planning

With Darryl Scotti of Darryl Scotti Events, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: When planning an event, it’s important to not only fully disclose your expectations, but to also set a realistic budget.  Today we’re in Santa Clara with Diamond Certified Expert Contributor, Darryl Scotti of Darryl Scotti…Read More

How to Make the Most of Your Special Event

By Darryl Scotti of Darryl Scotti Events, Inc., a Diamond Certified Expert Contributor

SANTA CLARA − If you’re planning a special event like a holiday party, fundraiser or corporate team-building retreat, you undoubtedly want it to be smoothly executed and have a positive outcome, and one of the surest ways to accomplish that…Read More

Darryl Scotti: An Eventful Life

By James Florence, Diamond Certified Program Staff

SANTA CLARA − For Darryl Scotti, becoming owner of Santa Clara’s premier event planning company was the culmination of a gradual series of career developments, each of which served to equip him for success in his ultimate entrepreneurial endeavor. It…Read More

Video: Preparing for Remodel in San Francisco

With Jeffrey Goffo of Jeffrey Goffo Construction, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: Prior to starting a remodeling project in San Francisco, it’s important to consider the legal aspects and local building codes. Today we’re in San Francisco with Diamond Certified Expert Contributor, Jeffrey Goffo of Jeffrey Goffo…Read More

The First Step to Starting a Remodeling Project in San Francisco

By Jeffrey Goffo of Jeffrey Goffo Construction, a Diamond Certified Expert Contributor

SAN FRANCISCO − If you own a San Francisco property and are considering a remodeling project, there’s one preliminary step you’ll want to take before getting a contractor involved: contact the city building department to find out if there are…Read More

Jeffrey Goffo: Big City Builder

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO − While Jeffrey Goffo grew up working alongside his father, it wasn’t until his college years that he realized he wanted to follow in his professional footsteps. “My father was a carpenter for 60 years in the Chicago…Read More

Video: Proper Gutter Installation

With Gustavo Guerrero of Ben's Roofing, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: If you’re planning on replacing your gutters, it’s important they are installed correctly. Today we’re in Oakland with Diamond Certified Expert Contributor, Gustavo Guerrero of Ben’s Roofing to learn why. Diamond Certified Expert Contributor, Gustavo Guerrero:…Read More

A Crucial Aspect of Gutter Installation

By Gustavo Guerrero of Ben's Roofing, a Diamond Certified Expert Contributor

OAKLAND − Gutters are the crux of a home’s drainage system—they protect the roof and house from water damage caused by rain. When it comes to installing new gutters, there’s one small detail that, if overlooked, can compromise their long-term…Read More

Gustavo Guerrero: An Inherited Motivation

By James Florence, Diamond Certified Program Staff

OAKLAND − When asked how he became involved with the roofing industry, Gustavo Guerrero cites the influence of his father. “My father started roofing in the early ’70s,” he explains. “When I was 10 years old, he realized that in…Read More

Video: Contact Lens Tips

With Dr. Lassa Frank of Mt. Tam Optometric Center, a Diamond Certified Expert Contributor

SAN ANSELMO − Host, Sarah Rutan: If you experience difficulty removing your contact lens, there’s a simple solution that can help. Today, we’re in San Anselmo with Diamond Certified Expert Contributor, Dr. Lassa Frank of Mt. Tam Optometric Center, to learn…Read More

How to Remove a Stuck Contact Lens

By Dr. Lassa Frank of Mt. Tam Optometric Center, a Diamond Certified Expert Contributor

SAN ANSELMO − Eye care professionals often receive calls from patients who are unable to remove contact lenses that are stuck in their eyes. By following a simple series of steps, you can deal with this problem yourself. Given the…Read More

Dr. Lassa Frank: Helping the World to See

By James Florence, Diamond Certified Program Staff

SAN ANSELMO − Long before he was a veteran of the eye care field, a young Lassa Frank didn’t know the meaning of the word “optometrist” until he met with one following a sports-related injury. “While playing on the UCLA…Read More

Video: Planning Your Design Holistically

With Jason Johnson of Home Healing Renovations, a Diamond Certified Expert Contributor

BERKELEY − Host, Sarah Rutan: If you’re planning on remodeling your home, you’ll want to be sure to design holistically if you’re planning on building in stages. Today, we’re in Berkeley with Diamond Certified Expert Contributor Jason Johnson of Home Healing Renovations, to…Read More

The Importance of Long-Term Goals in Remodeling

By Jason Johnson of Home Healing Renovations, a Diamond Certified Expert Contributor

BERKELEY − While some remodeling projects are relatively simple, others involve multiple phases that consist of consecutive segments leading up to an eventual finished product. In this scenario, it’s important to think about your project holistically, considering both the initial…Read More

Jason Johnson: Summiting Success

By James Florence, Diamond Certified Program Staff

BERKELEY − As the son of two construction professionals, it’s no surprise that Jason Johnson was introduced to the industry at a young age. After more than two decades, he looks back on some of the influential factors that inspired…Read More

Video: Release of Liability Forms

With Steve Ramirez of Ramirez Tow, a Diamond Certified Expert Contributor

SUISUN CITY − Host, Sarah Rutan: Following the sale of your used vehicle, the last thing you’ll want to receive is a bill for a parking ticket or a towing fee. Today, we’re in Suisun City with Diamond Certified Expert Contributor Steve…Read More

The Importance of Release of Liability Forms

By Steve Ramirez of Ramirez Tow, a Diamond Certified Expert Contributor

SUISUN CITY − While a bill of sale and transfer of title are both crucial documents for selling a used vehicle, one that sometimes gets overlooked is the Release of Liability form. However, by neglecting to submit this document, you…Read More

Steve Ramirez: Maximum Overdrive

By James Florence, Diamond Certified Program Staff

SUISUN CITY − As a veteran of the towing industry, one way to measure Steve Ramirez’s professional progress is by truck size. “My father was in the towing and auto repair business, and I started with him when I was…Read More

Video: Easy Tips for a Cleaner Bathroom

With Jennifer Young of Elite Pro Home Cleaning, a Diamond Certified Expert Contributor

REDWOOD CITY − Host, Sarah Rutan: When it comes to bathroom cleanliness, there are ways to both reduce maintenance and improve cleaning efficiency. Today, we’re in Redwood City with Diamond Certified Expert Contributor Jennifer Young of Elite Pro Home Cleaning, to learn some…Read More

Proactive Steps to Maintain Bathroom Cleanliness

By Jennifer Young of Elite Pro Home Cleaning, a Diamond Certified Expert Contributor

REDWOOD CITY − To ensure both general cleanliness and sanitation, a bathroom needs to be cleaned on an ongoing basis. In addition to routine cleanings, however, there are ongoing steps you can take to proactively maintain bathroom cleanliness. One area…Read More

Jennifer Young: A Natural Entrepreneur

By James Florence, Diamond Certified Program Staff

REDWOOD CITY − After years spent at the bottom rung of the corporate ladder, Jennifer Young realized that if she wanted to achieve professional success, she’d need to find her own way. “I think I’m just an entrepreneur by nature,”…Read More

Video: Do It Yourself Carpet Care

With Rodrigo Bejar of Heavenly Touch, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When a spill occurs on your home’s carpet, you can often prevent a stain by using basic household materials. Today, we’re in San Jose with Diamond Certified Expert Contributor Rodrigo Bejar of Heavenly Touch, to learn a…Read More

Correct Techniques for Removing a Carpet Stain

By Rodrigo Bejar of Heavenly Touch, a Diamond Certified Expert Contributor

SAN JOSE − If you find a stain on your carpet, your first inclination might be to apply a stain removal product. However, when attempting to remove a carpet stain, it’s more important to use the correct technique—if you don’t,…Read More

Rodrigo Bejar: An Exceptional Touch

By James Florence, Diamond Certified Program Staff

SAN JOSE − Rodrigo Bejar never planned to go into the carpet cleaning trade, but when an unexpected need arose at his family’s business, what started as a temporary fill-in led to a permanent profession. “My dad and brother-in-law started…Read More

Video: Controlling Your Remodeling Budget

With John Fraine of Building Solutions, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: If you’re planning on remodeling your home, you’ll need to know how to control your budget. Today, we’re in San Rafael with Diamond Certified Expert Contributor John Fraine of Building Solutions, to learn more. Diamond…Read More

Video: Style Considerations for Flooring

With Donnie Gupton of Precision Flooring, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When selecting a wood flooring product, many consumers are concerned about the durability of the finish, but that’s only one of the aspects to consider. Today, we’re in San Jose with Diamond Certified Expert Contributor Don Gupton…Read More

Aesthetic Attributes to Look for in a Flooring Product

By Donnie Gupton of Precision Flooring, a Diamond Certified Expert Contributor

SAN JOSE − When shopping for a flooring product, many consumers are concerned about the durability of the finish. However, even though finishes help preserve floors over the long term, they aren’t indestructible, so you should consider additional attributes that…Read More

Donnie Gupton: Flooring Precision

By James Florence, Diamond Certified Program Staff

SAN JOSE − Even though Donnie Gupton didn’t plan on getting involved with his family’s business, he later came to recognize it as an ideal opportunity. “My dad started this business when I was a kid, so I’ve been around…Read More

Video: Tips For an Affordable Remodeling Project

With Patrick McCarthy of McCarthy Design/Build, a Diamond Certified Expert Contributor

MILL VALLEY − Host, Sarah Rutan: When planning to remodel your home, there are a number of ways to save money without compromising quality. Today, we’re in Mill Valley with Diamond Certified Expert Contributor Patrick McCarthy of McCarthy Design/Build, to…Read More

Video: How to Prevent a Broken Sewer Pipe

With Joel Ledesma of Atlas Plumbing & Rooter, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: Avoiding costly sewer line repairs in the future often means taking proactive steps today. We’re in San Francisco with Diamond Certified Expert Contributor, Joel Ledesma of Atlas Plumbing & Rooter to learn how you can prevent sewer pipe…Read More

Video: Saving Water with Outdoor Irrigation

With Gary McCann of Modern Paving - South Bay, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: While water conservation is always important, it’s never more crucial than during times of drought. Today, we’re in San Jose with Diamond Certified Expert Contributor, Gary McCann of Modern Paving – South Bay, to learn…Read More

Video: Plaster: Replace or Restore?

With Robert Meiswinkel of RFJ Meiswinkel Company, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: If you have cracked or damaged plaster molding in your home, you may be considering having it replaced by drywall. Today we’re in San Francisco with Diamond Certified Expert Contributor, Robert Meiswinkel of RFJ Meiswinkel…Read More

The Benefits of Drip Irrigation

By Gary McCann of Modern Paving - South Bay, a Diamond Certified Expert Contributor

SAN JOSE − With the recent statewide drought, California residents have become increasingly concerned about water conservation, especially in terms of landscape irrigation. If you’re looking to reduce your water usage without compromising the health of your plants and trees,…Read More

Gary McCann: Paving Excellence

By James Florence, Diamond Certified Program Staff

SAN JOSE − After more than two decades in landscape construction, Gary McCann traces his initial involvement back to a simple attraction. “I just had a genuine interest in the industry,” he says. “I was fascinated by the trade and thought…Read More

How to Make the Most of Your Remodeling Project

By Patrick McCarthy of McCarthy Design/Build, a Diamond Certified Expert Contributor

MILL VALLEY − When remodeling a kitchen or other area of your home, it’s easy to become overly focused on the aesthetic aspects of the project. What many homeowners fail to realize, however, is that remodeling also provides an ideal…Read More

Patrick McCarthy: Hands-On

By James Florence, Diamond Certified Program Staff

MILL VALLEY − When asked how he got into construction, Patrick McCarthy cites the dual influence of a family connection and a natural inclination. “My brother and cousin were both contractors, and I started helping them during the summers while I…Read More