Dr. Henry Chang: Dental Genius
John Gingrich: Plant Doctor
Kelley Guasticci: Painting Prodigy
Stella Inciarte: Eyewear Artisan
Dave Long: Automotive Authority
Sean Cinelli: Automotive Enthusiast
Al Morando: Heating and Cooling Pro
Rich Lezcano: Auto Body Auteur
Glen Poy-Wing: Automotive Ace
Paul Nazarian: Flooring Aficionado
Pedro Hermosillo: Self-Made Mover
Alfred Gelacio: Carpet Cleaning Trendsetter
Mike Patterson: Appliance Ace
Wayne Pentecost: Automotive Expert
John McGee: Moving Modernizer
Tori Atwell: Real Estate Star
Larry Moore: Automotive Environmentalist

Gain Knowledge from Expert Contributions

If you want to gain knowledge on specific local services and become a more savvy consumer, we encourage you to access the Diamond Certified Expert Reports through the search options on the right. These mostly industry-specific articles, tip sheets, videos and blog entries are created for consumers by local experts. The authors know what they’re talking about because they own or manage a local Diamond Certified company that’s been rated Highest in Quality. Each has contributed their expertise to create these reports for you and other consumers as a way to give back to their community.

RECENT DIAMOND CERTIFIED EXPERT REPORTS

Video: Communication with your Auto Technician

With Glen Poy-Wing of Oakland Auto Works, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: When it comes to solving a car problem, the information provided by the vehicle owner can make a significant impact. Today we’re in Oakland with Diamond Certified Expert Contributor, Glen Poy-Wing of Oakland Auto Works to learn more….Read More

Improve the Diagnostic Process with Good Communication

By Glen Poy-Wing of Oakland Auto Works, a Diamond Certified Expert Contributor

OAKLAND − When your vehicle starts making unusual sounds or acting strangely, your first inclination should be to schedule a diagnostic appointment with your local auto repair shop. While a technician will typically be able to resolve the issue, you…Read More

Glen Poy-Wing: An Unexpected Education

By James Florence, Diamond Certified Program Staff

OAKLAND − As a young man living in Trinidad and Tobago, the last thing Glen Poy-Wing expected when he took his car in for maintenance was to receive a crash course in auto repair. “My uncle owned an auto repair…Read More

Video: The Two Sides of Staging a Home

With Tori Atwell of Alain Pinel Realtors, a Diamond Certified Expert Contributor

LOS ALTOS − Host, Sarah Rutan: Whether you’re in the process of buying or selling a home, when it comes to staging, it’s important to know both sides of the story. Today, we’re in Los Altos with Diamond Certified Expert Contributor Tori Atwell…Read More

How to Start (or Avoid) a Bidding War

By Tori Atwell of Alain Pinel Realtors, a Diamond Certified Expert Contributor

LOS ALTOS − It should come as no surprise that homes that sell for the highest prices are the most attractive to buyers. That’s why, if you’re a seller, you’ll want to use every available tool and technique to boost…Read More

Tori Atwell: Licensed to Sell

By James Florence, Diamond Certified Program Staff

LOS ALTOS − When asked how she got into the real estate industry, Tori Atwell recounts an amusing story from her college years. “I had a friend who was planning to take a real estate licensing prep course,” she remembers….Read More

Video: Understanding Your Dashboard Lights

With Larry Moore of Larry's AutoWorks, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Host, Sarah Rutan: When one of your car’s dashboard lights come on, it’s important to understand what they mean. Today we’re in San Jose with Diamond Certified Expert Contributor, Larry Moore of Larry’s AutoWorks to learn more. Diamond Certified Expert…Read More

Critical Dashboard Warning Lights to Know

By Larry Moore of Larry's Autoworks, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Many drivers are unfamiliar with what the various lights on their cars’ dashboards mean. While it can take a concerted effort to learn what each individual light signifies, at the very least, you should familiarize yourself with…Read More

Larry Moore: Re-Refining Success

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW − When asked his favorite part of being the owner of Larry’s AutoWorks, Larry Moore expresses the satisfaction he derives from making sure his customers’ cars are reliable for the long term. “It’s very gratifying to get a…Read More

Video: Maximizing the Value of Your Totaled Car

With Rich Lezcano of Simply Superior Auto Body, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: In the unfortunate event that your car is totaled, it’s important to know how to maximize its insurance value. Today we’re in Concord with Diamond Certified Expert Contributor, Rich Lezcano of Simply Superior Auto Body to learn…Read More

How to Get the Most Value for Your Totaled Car

By Rich Lezcano of Simply Superior Auto Body, a Diamond Certified Expert Contributor

CONCORD − Following an accident, an insurance company may deem a car to be “totaled,” which means they reimburse the owner for its cash value rather than repair it. The problem is, it’s not unusual for an insurer to value…Read More

Rich Lezcano: An Unexpected Calling

By James Florence, Diamond Certified Program Staff

CONCORD − While many automotive professionals get into the industry with full intent, for Rich Lezcano, it was anything but expected. It all started when he was a college student working at a bicycle shop in Lafayette. “One morning, a…Read More

Video: Additional Protection for Your Eyes

With Stella Inciarte of Precision Eyecare Centers, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Host, Sarah Rutan: With the amount of time that we spend looking at our phone, computer, and T.V. screens, it’s important to consider the impact on one’s vision. Today, we’re in Mountain View with Diamond Certified Expert Contributor Stella Inciarte…Read More

The Benefits of Blue Blocking Lenses

By Stella Inciarte of Precision Eyecare Centers, a Diamond Certified Expert Contributor

MOUNTAIN VIEW − Everyone knows about the harmful effects of ultraviolet light on eye health, but there’s another type of light that represents a growing concern: blue light. While produced naturally by the sun, it’s the artificial sources of blue…Read More

Stella Inciarte: An Eye for Fashion

By James Florence, Diamond Certified Program Staff

MOUNTAIN VIEW − While she had originally planned to pursue a career in fashion design, Stella Inciarte instead found herself working in the vision care field. However, despite its seeming dissimilarity, she says her current vocation gives her ample opportunities…Read More

Video: Treating Fire Blight in Trees

With John Gingrich of Gingrich Horticulture Service, a Diamond Certified Expert Contributor

CONCORD − Host, Sarah Rutan: An important part of caring for trees on your property is identifying and treating disease. Today we’re in Concord with Diamond Certified Expert Contributor John Gingrich of Gingrich Horticulture Service to hear about one disease commonly…Read More

Fire Blight: The Basics

By John Gingrich of Gingrich Horticulture Services, a Diamond Certified Expert Contributor

CONCORD − Fire blight is a growing concern among Bay Area property owners. It’s a bacterial disease that affects both ornamental and fruiting varieties of pear and apple trees (along with several other closely-related plants), and it’s so named because…Read More

John Gingrich: Plant Doctor

By James Florence, Diamond Certified Program Staff

CONCORD − From an early age, John Gingrich knew he wanted to be in a profession that would allow him to spend his days outside, working with plants and nature. While he assumed this would mean a career in landscaping,…Read More

Video: Ways to Maximize Fuel Economy

With Wayne Pentecost of Wayne & Son's Automotive Repair, a Diamond Certified Expert Contributor

SANTA ROSA − Host, Sarah Rutan: An important part of owning your vehicle is learning how to maximize your gas mileage. Today, we’re in Santa Rosa with Brett Pentecost of Wayne & Son’s Automotive Repair, to learn more. Brett Pentecost: As a consumer, there’s several…Read More

Little-Known Factors that Affect Fuel Economy

By Wayne Pentecost of Wayne & Son's Automotive Repair, LLC, a Diamond Certified Expert Contributor

SANTA ROSA − Most people know tire pressure can affect fuel economy, but there are several lesser-known factors that can have an equally significant impact. One of these is the condition of your engine air filter. When an air filter…Read More

Wayne Pentecost: Like Father, Like Sons

By James Florence, Diamond Certified Program Staff

SANTA ROSA − Like many automotive professionals, Wayne Pentecost started working on cars at an early age. However, in addition to being an extension of his personal interests, his primary motivation came from a sense of responsibility. “I did my…Read More

Video: Misconceptions about Tune-Ups

With Sean Cinelli of Rising Sun Automotive, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: If you’re thinking of bringing your car in for a tune up, you may be in for surprise. Today we’re in San Rafael with Diamond Certified Expert Contributor, Sean Cinelli of Rising Sun Automotive to learn more. Diamond…Read More

Tune-Ups vs. Service Intervals

By Sean Cinelli of Rising Sun Automotive, a Diamond Certified Expert Contributor

SAN RAFAEL − Many vehicle owners are under the impression that their cars need regular tune-ups, but this is actually a misconception. In reality, tune-ups don’t even exist anymore—they’ve long since been replaced by “service intervals,” such as the 60,000-…Read More

Sean Cinelli: Eyes on the Prize

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − While many changes take place over the course of one’s life, for Sean Cinelli, one thing has always remained: a passion for cars. “I’ve been in love with the automobile for as long as I can remember,”…Read More

How to Clean a Spill on Your Carpet

By Alfred Gelacio of Go Green Restoration Cleaning, a Diamond Certified Expert Contributor

CAMPBELL − When a spill occurs on your carpet, it’s important to address it promptly to prevent stains. However, in addition to reacting quickly, it’s equally important to use the proper cleaning methodology. The first thing you should do when…Read More

Alfred Gelacio: A Balanced Life

By James Florence, Diamond Certified Program Staff

CAMPBELL − After leaving his job in restaurant management for a career in financial services, Alfred Gelacio thought his future was secure…that is, until hard times hit his industry. While mulling over his options on what to do next, Alfred…Read More

Video: How to Speed Up the Moving Process

With Pedro Hermosillo of Pedro's Moving Services, a Diamond Certified Expert Contributor

SAN FRANCISCO − Host, Sarah Rutan: If you’re planning for a move, there are a few things you can do to make the process more efficient. Today, we’re in San Francisco with Diamond Certified Expert Contributor, Adrian Mendoza of Pedro’s Moving Services…Read More

Tips for a More Efficient Move

By Pedro Hermosillo of Pedro's Moving Services, Inc., a Diamond Certified Expert Contributor

SAN FRANCISCO − Let’s face it: moving is never easy. From packing boxes to filling out “change of address” forms, it’s an enterprise that involves numerous details and unforeseen complications. However, when preparing for a move, there are plenty of…Read More

Pedro Hermosillo: Self-Made Mover

By James Florence, Diamond Certified Program Staff

SAN FRANCISCO − Like many business owners in the moving industry, Pedro Hermosillo started out small, delivering furniture to local craigslist customers out of his pickup truck. “It was just something I started doing on the side to make extra…Read More

Video: Measuring for a New Refrigerator

With Mike Patterson of Martin & Harris Appliances, a Diamond Certified Expert Contributor

SAN RAFAEL − Host, Sarah Rutan: When planning to purchase a new refrigerator, its important to first measure the space. Today we’re in San Rafael with Diamond Certified Expert Contributor, Mike Patterson of Martin & Harris Appliances to learn more. Diamond Certified…Read More

How to Measure Space for an New Appliance

By Mike Patterson of Martin & Harris Appliances, a Diamond Certified Expert Contributor

SAN RAFAEL − When purchasing a new stove or refrigerator, many homeowners mistakenly assume these types of appliances come in standard sizes. In reality, appliance sizes can vary considerably, so before you visit your local retailer, it’s important to measure…Read More

Mike Patterson: Appliance Ace

By James Florence, Diamond Certified Program Staff

SAN RAFAEL − Mike Patterson was pursuing a career in the wine industry when a series of casual interactions led him to an entirely different profession. “Many years ago, I was part of a group of guys that met regularly…Read More

The Importance of Hiring an Experienced Piano Mover

By John McGee of Golden Gate Moving Co., a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Almost any moving company will tell you they can move a piano, but due to the potential intricacies involved, it’s important to choose a mover that has ample experience in this particular area. For example, while…Read More

John McGee: A Natural Move

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − While most people leave high school still unsure of what career they want to pursue, for John McGee, going to work for his family’s business was a natural move. “My father started Golden Gate Moving Co….Read More

Video: Filters and Efficiencies

With Al Morando of Innovative Mechanical, Inc., a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Host, Sarah Rutan:  When it comes to improving the energy efficiency in your home, one importance aspect is furnace filter efficiency. Today we’re in South San Francisco with Diamond Certified Expert Contributor, Albert Morando of Innovative Mechanical to…Read More

Differentiating Furnace Filter Efficiencies

By Al Morando of Innovative Mechanical, Inc., a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Many consumers assume all furnace filters are basically the same, but there’s actually a wide variety of grades and styles to choose from. One of the major ways in which filters differ is in regard to…Read More

Al Morando: Brotherly Ambition

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − When asked how he became involved in the HVAC industry, Al Morando cites the influence of an older sibling. “My brother, Ken, started Innovative Mechanical in 1984,” he says. “About a decade later, I was taking…Read More

Video: The Importance of Flossing

With Dr. Henry Chang of Henry S. Chang, D.D.S., Inc., a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When it comes to caring for your teeth, flossing is one of the most important daily habits to adopt.  Today, we’re in San Jose with Diamond Certified Expert Contributor Dr. Henry Chang of Henry S. Chang…Read More

The Importance of Routine Flossing

By Dr. Henry Chang of Henry S. Chang, D.D.S., Inc., a Diamond Certified Expert Contributor

SAN JOSE − Most people know they should floss their teeth, but few realize just how vital it is for maintaining oral health. Even though it’s often viewed as an optional supplement to brushing, flossing is actually an equally critical…Read More

Dr. Henry Chang: A Simple Motivation

By James Florence, Diamond Certified Program Staff

SAN JOSE − After four decades as a dental professional, Dr. Henry Chang says his favorite part of his job is the same thing that attracted him to the field in the first place. “I like helping people—that’s the one…Read More

Video: Caring for Your Carpet

With Paul Nazarian of McDecor Inc., a Diamond Certified Expert Contributor

SAN MATEO − Host, Sarah Rutan: To maximize the longevity of your home’s carpets, its important to understand proper care and maintenance techniques. Today we’re in San Mateo with Diamond Certified Expert Contributor, Paul Nazarian of McDecor Inc. to learn more. Diamond Certified Expert…Read More

The Best Technique for Maintaining Your Carpet

By Paul Nazarian of McDecor Inc., a Diamond Certified Expert Contributor

SAN MATEO − When it comes to maintenance of any kind, it’s often the minor proactive steps that make the biggest difference in terms of maximizing performance and avoiding problems. This is certainly true for carpet care—while supplementary measures such…Read More

Paul Nazarian: From Avocation to a Vocation

By James Florence, Diamond Certified Program Staff

SAN MATEO − After he graduated from college, Paul Nazarian thought he had his career path all figured out, but it wasn’t long before he realized a change of direction was needed. “Following graduation, I was working for a high-tech…Read More

How to Prepare for a Used Vehicle Purchase

By Dave Long of Dave's Auto Repair, a Diamond Certified Expert Contributor

PALO ALTO − If your car is aging or has a lot of repair issues, you may be thinking about buying a new one—or, if you’re working with a limited budget, a used one. However, when it comes to purchasing…Read More

Dave Long: Taking the Long Way

By James Florence, Diamond Certified Program Staff

PALO ALTO − While Dave Long received an early education in auto repair, it wasn’t due to a family connection to the trade or mere recreational interest; rather, it was the product of simple necessity. “There wasn’t an auto shop…Read More

Video: The Importance of Primer

With Kelley Guasticci of Kelley Grant Painter, a Diamond Certified Expert Contributor

APTOS − Host, Sarah Rutan: Prior to repainting a wall in your home, it’s crucial that you have the correct materials. Today we’re in Campbell with Diamond Certified Expert Contributor, Kelley Guasticci of Kelley Grant Painter to learn more. Diamond Certified Expert Contributor, Kelley…Read More

Compatibility Issues with Oil- and Water-Based Paints

By Kelley Guasticci of Kelley Grant Painter, a Diamond Certified Expert Contributor

APTOS − All house paint used to be oil-based, but due to industry innovation and environmental regulation, water-based paint is quickly becoming the new standard. However, the majority of homes in the United States still contain oil-based paint, so homeowners…Read More

Kelley Guasticci: In Living Color

By James Florence, Diamond Certified Program Staff

APTOS − After more than 30 years as a professional house painter, Kelley Guasticci still enjoys the colorful character of his longtime livelihood. “I think my favorite part of my job is working with color,” he says. “In addition to…Read More

Video: Maintaining Your Vehicle

With Rich Campusano of John's Automotive, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO −Host, Sarah Rutan: To ensure the longevity of your vehicle, it’s important to inspect and maintain your fluids. Today we’re in South San Francisco with Diamond Certified Expert Contributor, Rich Campusano of John’s Automotive to learn more. Diamond Certified…Read More

The Importance of Preventative Auto Maintenance

By Rich Campusano of John's Automotive, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − From intermittently checking fluids to monitoring tire pressure, taking a preventative approach to maintaining your vehicle can keep it running optimally and minimize the need for repairs. One good preventative maintenance step is to keep an…Read More

Rich Campusano: Great Responsibility

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − While many automotive professionals are drawn to the industry purely by a love for cars, for Rich Campusano, it was equally a matter of responsibility. “Growing up, we couldn’t afford to take our cars to a repair…Read More

Video: Wine Country Planning Tips

With Crystal-Rose Britto of Concierge of the Valley, a Diamond Certified Expert Contributor

NAPA − Host, Sarah Rutan: When planning a wine tasting trip to the Napa Valley, it’s a good idea to make your arrangements in advance. Today, we’re in Napa with Diamond Certified Expert Contributor Crystal-Rose Britto of Concierge of the Valley to learn more. Diamond…Read More

Helpful Hints for Planning a Wine Tour

By Crystal-Rose Britto of Concierge of the Valley, a Diamond Certified Expert Contributor

NAPA − When planning for a wine tour, the biggest mistake people make is trying to “wing it” the day of. However, to ensure a relaxing and enjoyable experience, there are a few considerations you should make beforehand. One of…Read More

Crystal-Rose Britto: Hospitable Aspirations

By James Florence, Diamond Certified Program Staff

NAPA − Considering the conditions of her upbringing, it’s no surprise that Crystal-Rose Britto ended up in the hospitality industry. “I grew up amid tourist destinations like Hawaii and the Napa Valley, and my father was in the food and…Read More

Video: Choosing a Reputable Mover

With Gary Rossiter of Rossiter Relocation Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − Host, Sarah Rutan: When planning for a move, one crucial aspect  is finding a professional mover you can trust. Today we’re in Livermore with Diamond Certified Expert Contributor, Gary Rossiter of Rossiter Relocation Services to learn more. Diamond Certified Expert Contributor, Gary…Read More

Choosing a Legitimate Moving Company

By Gary Rossiter of Rossiter Relocation Services, Inc., a Diamond Certified Expert Contributor

LIVERMORE − If you’re planning on moving, one of your foremost considerations should be hiring a reputable moving company. While it may be tempting to choose based on price alone, it’s important to realize that not all moving companies are…Read More

Gary Rossiter: Movin’ Right Along

By James Florence, Diamond Certified Program Staff

LIVERMORE − Like most young entrepreneurs, Gary Rossiter started out small, performing residential relocations in a single moving truck. However, with time and persistence, his business gradually grew into something much bigger. “While attending University of the Pacific, I got…Read More

Video: Preventative Dental Care – Xylitol

With Dr. Judy Husen of Judy L. Husen, D.D.S., a Diamond Certified Expert Contributor

LARKSPUR − Host, Sarah Rutan: When it comes to caring for your teeth and gums, a little known product can really benefit you when added to your dental routine. Today we’re in Larkspur with Diamond Certified Expert Contributor Dr. Judy Husen, to…Read More

The Benefits of Xylitol for Dental Health

By Dr. Judy Husen of Judy L. Husen, D.D.S., a Diamond Certified Expert Contributor

LARKSPUR − Dental hygiene is all about prevention, which is why many dental professionals are recommending that their patients use xylitol products in addition to brushing and flossing. A natural sweetener more commonly known for its use as a sugar…Read More

Dr. Judy Husen: In Her Father’s Footsteps

By James Florence, Diamond Certified Program Staff

LARKSPUR − Even though she’s the daughter of a dentist, Dr. Judy Husen didn’t initially intend on following in her father’s footsteps. “I originally planned to become a veterinarian,” she says. “After college, however, I was looking at a pretty…Read More

Video: Understanding Realty Fees

With Brett Weinstein of Realty Advocates, a Diamond Certified Expert Contributor

OAKLAND − Host, Sarah Rutan: When hiring a real estate company, its important to understand how fees work. Today we’re in Oakland with Diamond Certified Expert Contributor Brett Weinstein, of Realty Advocates, to learn more. Diamond Certified Expert Contributor, Brett Weinstein: Most…Read More

The Truth about Real Estate Commissions

By Brett Weinstein of Realty Advocates, a Diamond Certified Expert Contributor

OAKLAND − Most home buyers and sellers assume that real estate commissions are legally fixed at 6 percent, but this isn’t the case—real estate agents are free to charge any commission rate they want. Likewise, buyers and sellers are free…Read More

Brett Weinstein: Real Estate Reformer

By James Florence, Diamond Certified Program Staff

OAKLAND − Brett Weinstein quickly found success when he started working as a real estate investor, but the more familiar he became with the industry, the more he sensed a need for change. “I started out buying and fixing up…Read More

Video: Understanding Your Tree’s Life Cycle

With Justin Greer of Western Tree Removal Specialists, a Diamond Certified Expert Contributor

WINDSOR − Host, Sarah Rutan: When performing landscaping work on your property, it’s important to understand the life cycle of your trees. Today we’re in Windsor with Diamond Certified Expert Contributor Justin Greer, of Western Tree Removal Specialists, to learn more. Diamond…Read More

Understanding Tree Lifespan

By Justin Greer of Western Tree Removal Specialists, a Diamond Certified Expert Contributor

WINDSOR − Many homeowners assume that all the trees on their property have equivalent lifecycles, but that usually isn’t the case. It’s not uncommon for a homeowner to call a tree service company to perform maintenance on an ailing tree…Read More

Justin Greer: Out on a Limb

By James Florence, Diamond Certified Program Staff

WINDSOR − Few people discover their life’s calling at an early age, but for Justin Greer, it just came naturally. “I grew up in western Sonoma County, in the town of Rio Nido, which is basically in the middle of…Read More

Video: Considerations for an Investment Property

With Sam Laplaca of CM Property Management Inc., a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: When it comes to managing a rental property, there are a few important things that you’ll need know. Today we are in San Jose with Diamond Certified Expert Contributor Sam LaPlaca, of CM Property Management,…Read More

Taking a Preventative Approach to Tenancy

By Sam Laplaca of CM Property Management Inc., a Diamond Certified Expert Contributor

SAN JOSE − When it comes to managing a rental property, preventative maintenance is essential. In addition to maintaining the physical aspects of the property itself, however, an equally crucial part of preventative maintenance is handling non-physical aspects such as…Read More

Sam LaPlaca: Virtuous Properties

By James Florence, Diamond Certified Program Staff

SAN JOSE − While Sam LaPlaca began his career in the tech industry, it would gradually prove to be a catalyst for another career altogether. “I was working as a computer programmer for Stuart Title, doing title insurance and working…Read More

Video: Increasing the Lifespan of Your Roof

With Carlos Rodriguez of Mr. Roofing, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − Host, Sarah Rutan: While most roofs tend to look alike, what really determines the lifespan of roof are its components. Today we’re in South San Francisco with Diamond Certified Expert Contributor Carlos Rodriguez of Mr. Roofing,…Read More

Avoiding Water Intrusion Issues with Steep and Flat Roofs

By Carlos Rodriguez of Mr. Roofing, a Diamond Certified Expert Contributor

SOUTH SAN FRANCISCO − While water intrusion is a concern with any roof, different roof styles present different areas of concern. Here are two prevalent roof styles and the water intrusion issues commonly associated with them. Steep roofs Roofing contractors…Read More

Carlos Rodriguez: Close to Home

By James Florence, Diamond Certified Program Staff

SOUTH SAN FRANCISCO − After he graduated college, Carlos Rodriguez was on the cusp of a promising career in the corporate world. However, when a need arose at his family’s roofing company, he opted to apply his administrative abilities closer…Read More

Video: The Benefits of Synthetic Lawns

With Jason Webb of 1st Impression Synthetic Lawns & Greens, a Diamond Certified Expert Contributor

SAN RAMON − Host, Sarah Rutan: Synthetic lawns can be a good alternative to real grass. Today we’re in San Ramon with Diamond Certified Expert Contributor Jason Webb of 1st Impression Synthetic Lawns & Greens, to tell us why. Diamond…Read More

How to Avoid Damaging Your Synthetic Lawn

By Jason Webb of 1st Impression Synthetic Lawns & Greens, a Diamond Certified Expert Contributor

SAN RAMON − In an effort to conserve water, many California homeowners are converting their lawns into more water-wise landscapes. In addition to drought-tolerant landscaping methods, one option that’s steadily growing in popularity is synthetic lawns. These lawns offer the…Read More

Jason Webb: Turf Impressions

By James Florence, Diamond Certified Program Staff

SAN RAMON − When Jason Webb started working in the home improvement industry, he was handling a broad range of projects, but when an opportunity arose to cater to a niche market, he couldn’t resist. “Initially, 1st Impression Synthetic Lawns…Read More

Video: Trenchless Sewer Line

With Michael Ra of Mr Plumbing, a Diamond Certified Expert Contributor

SAN JOSE − Host, Sarah Rutan: If your sewer line needs replacement, you might want to consider the benefits of a trenchless sewer line. Today we’re in San Jose with Diamond Certified Expert Contributor Mike Ra, of Mr  Plumbing, to learn more….Read More

The Benefits of Trenchless Sewer Line Replacement

By Michael Ra of Mr Plumbing, a Diamond Certified Expert Contributor

SAN JOSE − When a sewer problem strikes, it often results in the need for sewer line repair or replacement. While traditional methodology requires a plumber to excavate the entire line—an expensive, time-intensive process that often leaves the customer’s yard…Read More

Michael Ra: Plumbing Excellence

By James Florence, Diamond Certified Program Staff

SAN JOSE − After working in restaurant management for several years, Michael Ra was looking for a change of pace. So when an opportunity arose for him to get involved in the plumbing industry, he decided to give it a…Read More

Video: Understanding Your Dental Insurance

With Debbie Shanks of William R. Hummer, DDS, a Diamond Certified Expert Contributor

SAN LEANDRO − Host, Sarah Rutan: Prior to scheduling a dental appointment, its important to understand the terms of your dental insurance. Today we’re in San Leandro with Diamond Certified Expert Contributor Debbie Shanks of William Hummer, DDS, to learn more….Read More

Dental Insurance Tip

By Debbie Shanks of William R. Hummer, DDS, a Diamond Certified Expert Contributor

SAN LEANDRO − Dealing with insurance can be a daunting and confusing experience, and dental insurance is no exception. Patients are often perplexed as to what kind of coverage their policy provides and whether or not they’re eligible for certain…Read More

Debbie Shanks: An Impactful Experience

By James Florence, Diamond Certified Program Staff

SAN LEANDRO − While many people don’t find their professional callings until adulthood, for Debbie Shanks, it was a firsthand experience early in life that led to an accomplished career in the dental field. “I had a childhood dentist who…Read More

Video: Designing For Your Remodel

With Donna Merritt of Merritt-Nelson Custom Builders, a Diamond Certified Expert Contributor

ROHNERT PARK − Host, Sarah Rutan: When thinking about a remodeling project, there’re a few things you can do before meeting with a designer and a contractor. Today we’re in Rohnert Park with Diamond Certified Expert Contributor Donna Merritt of Merritt-Nelson Custom Builders,…Read More

How to Break the Ice with Design

By Donna Merritt of Merritt-Nelson Custom Builders, a Diamond Certified Expert Contributor

ROHNERT PARK − When planning for a remodeling project, many homeowners find design to be the most intimidating aspect. Fortunately, for those who don’t know where to begin, there’s an easy and effective way to “break the ice” when it…Read More

Donna Merritt: The Athlete in the Office

By James Florence, Diamond Certified Program Staff

ROHNERT PARK − Donna Merritt has been managing Merritt-Nelson Custom Builders’ office for more than 20 years, but outside of work, she has an entirely different claim to fame. “I’m a competitive slalom water skier, which is something I’ve been…Read More

Video: The Importance of Checking Your Oil

With Frank Walsh of William Michael Automotive, a Diamond Certified Expert Contributor

SANTA CLARA − Host, Sarah Rutan: While routine oil changes are a crucial aspect of vehicle, its also important to monitor oil services in between services. Today, we’re in Sacramento with Diamond Certified Expert Contributor Frank Walsh of William Michael Automotiveto learn…Read More

Two Important Things to Know about Engine Oil

By Frank Walsh of William Michael Automotive, a Diamond Certified Expert Contributor

SANTA CLARA − Almost every vehicle owner knows about the importance of routine oil changes, but even the most diligent drivers can neglect to address oil-related maintenance in between these services. Due to developments in automotive technology, the need for…Read More

Frank Walsh: An Automotive Fascination

By James Florence, Diamond Certified Program Staff

SANTA CLARA − Considering his lifelong interest in cars, it’s no surprise that Frank Walsh ended up working with them professionally. “I’ve always been fascinated with cars,” he affirms. “My dad used to do a lot of his own auto repair,…Read More

Video: Newborn Dental Care

With Dr. Jaswinder Ghuman of Blossom Dental Excellence, a Diamond Certified Expert Contributor

LOS GATOS − Host, Sarah Rutan: It’s never too early to begin caring for a child’s teeth and gums. Today, we’re in Los Gatos with Diamond Certified Expert Contributor Dr. Jaswinder Ghuman of Blossom Dental Excellence to hear more. Diamond Certified Expert Contributor,…Read More

Caring for Your Infant’s Oral Health

By Dr. Jaswinder Ghuman of Blossom Dental Excellence, a Diamond Certified Expert Contributor

LOS GATOS − Even though infants aren’t yet brushing their teeth, they’re still susceptible to oral health issues. So, to ensure beautiful smiles later in life, it’s important for parents to take proactive measures to care for their infants’ teeth….Read More

Dr. Jaswinder Ghuman: Blossoming into Excellence

By James Florence, Diamond Certified Program Staff

LOS GATOS −Like many dentists, Dr. Jaswinder Ghuman’s career decision reflected a dual interest in hands-on ingenuity and humanitarian compassion. “Ever since I was a little girl, I’ve enjoyed working with my hands and doing things like craftwork and embroidery,”…Read More

Video: Energy Efficient Windows and Doors

With Jeffrey Pickard of Five Star Windows, a Diamond Certified Expert Contributor

CAMPBELL − Host, Sarah Rutan: If you’re thinking about installing energy efficient windows and doors in your home,  you’ll first want to know your options. Today, we’re in Campbell with Diamond Certified Expert Contributor Jeffrey Pickard of Five Star Windows to learn…Read More

Video: Cleaning Your Stainless Steel

With Milton Gooden of Good & Clean Co. Inc., a Diamond Certified Expert Contributor

STINSON BEACH − Host, Sarah Rutan: When it comes to cleaning stainless steel, its important to know the proper methodology. Today we’re in Stinson Beach with Diamond Certified Expert Contributor Milton Gooden of Good & Clean Company to learn how to clean stainless…Read More

The Importance of Proper Window Installation

By Jeffrey Pickard of Five Star Windows, a Diamond Certified Expert Contributor

CAMPBELL − When it comes to having new windows installed, most homeowners are concerned about getting the right products, but it’s even more important to be concerned about using the correct installation methods. According to the American Architectural Manufacturers Association…Read More

Jeffrey Pickard: A Five-Star Development

By James Florence, Diamond Certified Program Staff

CAMPBELL − Jeffrey Pickard didn’t get to be second-generation owner of his family’s business by mere default; rather, he started from the bottom and worked his way up just like anyone else. “I was helping my dad set up at…Read More

Video: Energy-Efficient Attic Improvements

With Greg Sutliff of Alcal Specialty Contracting, Inc., a Diamond Certified Expert Contributor

SACRAMENTO − Host, Sarah Rutan: If you’re looking for ways to improve energy efficiency in your home, one of the first places to look is your attic. Today we’re in Sacramento with Diamond Certified Expert Contributor, Greg Sutliff of Alcal…Read More

Improving Home Energy Efficiency with Attic Air Sealing

By Greg Sutliff of Alcal Specialty Contracting, Inc., a Diamond Certified Expert Contributor

SACRAMENTO − In addition to upgrading your insulation and installing a radiant barrier, a great way to improve your home’s energy efficiency is with attic air sealing. The purpose of attic air sealing is to prevent the transmission of conditioned…Read More

Greg Sutliff: A Light in the Attic

By James Florence, Diamond Certified Program Staff

SACRAMENTO − While he enjoys both the hands-on and operational aspects of the construction trade, Greg Sutliff says what he loves most about his job at Alcal Specialty Contracting, Inc. is his ability to make a positive impact on the…Read More

Video: Addressing Sleep Apnea

With Dr. William Schneider of William M. Schneider D.D.S., a Diamond Certified Expert Contributor

WALNUT CREEK − Host, Sarah Rutan: If you suffer from sleep apnea, there are some solutions available. Today we’re in Walnut Creek with Diamond Certified Expert Contributor Dr. William Schneider of William M. Schneider D.D.S. to learn more. Diamond Certified…Read More

How to Identify and Treat Sleep Apnea

By Dr. William Schneider of William M. Schneider, D.D.S., a Diamond Certified Expert Contributor

WALNUT CREEK − Although it’s often mistaken for mere snoring, sleep apnea is a serious condition that causes the sufferer to literally stop breathing during sleep—potentially hundreds of times in a single night. In addition to daytime sleepiness (which can…Read More

Dr. William Schneider: An Early Intuition

By James Florence, Diamond Certified Program Staff

WALNUT CREEK − While many people remain in search of their professional callings well into adulthood, Dr. William Schneider says he was one of the “lucky ones” who know exactly what they want to do at a young age. “I…Read More